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Alexes Serrano

Overview Reviews (3) Inventory (329)

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Alexes Serrano

Sales Consultant

Tom Roush Mazda

525 David Brown Dr
Westfield, IN 46074

My goal is simple: earn your trust, make the deal, and keep you happy long after you leave the dealership.

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3 Reviews

My goal is simple: earn your trust, make the deal, and keep you happy long after you leave the dealership.

Overview Reviews (3) Inventory (329)

Dealership Experience

10 mos

Industry Experience

3 yrs

Specialties & Trainings

New Mazda Certified

New Mitsubishi Certified

not yet
rated

3 Reviews

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3 Reviews of Alexes Serrano

September 12, 2026

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Employee Rating

Great service and quality from Alex . Very helpful and made the experience easy from day 1. Glad we were able to leave out happy with the vehicle we wanted . Definitely recommended Very helpful and made the experience easy from day 1. Glad we were able to leave out happy with the vehicle we wanted . Definitely recommended More

by garadyidam

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Misty Biggs

Oct 17, 2026 -

Tom Roush Mazda responded

Thank you for the great review and recommendation! We're thrilled to hear Alex made the experience easy from day one and helped you find the vehicle you wanted. Making sure our customers feel supported throughout the process and drive away happy is exactly what we strive for at Tom Roush Mazda. We'll be sure to share your kind words with Alex! Thank you for your business, and enjoy your new vehicle!

August 24, 2026

Dealership Rating

Employee Rating

We walked in on a Monday morning after talking to the AI person over the weekend. . Alex met us graciously & let us test drive the Miata they had on the lot. He answered all of our questions. We called back person over the weekend. . Alex met us graciously & let us test drive the Miata they had on the lot. He answered all of our questions. We called back in a couple days & told them we wanted a red Miata. They located one in Ohio, and we now have a beautiful new car. Thanks for your help, Alex! More

by Jayne

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Garen in management

Oct 17, 2026 -

Tom Roush Mazda responded

Thank you for the wonderful review! We're so glad you reached out to us and that Alex made the experience easy and enjoyable from the first visit to driving home in your beautiful new red Miata! Sometimes finding the perfect vehicle means looking beyond our own lot, and we're happy we could track one down for you in Ohio. Alex will appreciate the kind words! Thank you for choosing Tom Roush Mazda, and we hope you enjoy every mile in your new Miata. Zoom-zoom!

August 17, 2026

Dealership Rating

Employee Rating

Alex at Tom Roush Mazda is the best to work with! I felt like he was more of a friend who also wanted to help me find exactly what I was looking for within my budget vs your typical car salesman. Org I felt like he was more of a friend who also wanted to help me find exactly what I was looking for within my budget vs your typical car salesman. Organized, respectful, and real. Highly recommended Alex! More

by JoleneW

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Oct 17, 2026 -

Tom Roush Mazda responded

Thank you for the fantastic review and recommendation! We're thrilled to hear that Alex made your experience at Tom Roush Mazda feel personal, comfortable, and stress-free. Taking the time to listen, understand your needs, and help you find the right vehicle within your budget is exactly the kind of experience we want every customer to have. We'll be sure to share your kind words with Alex! Thank you for trusting us with your business, and we hope you enjoy your new vehicle!

Oct 17, 2026 -

Tom Roush Mazda responded

Thank you for the fantastic review and recommendation! We're thrilled to hear that Alex made you feel comfortable and supported throughout the process. Taking the time to listen, understand your needs, and help you find the right vehicle within your budget is exactly the kind of experience we strive to provide at Tom Roush Mazda. We'll be sure to share your kind words with Alex! We truly appreciate your business and hope to see you again in the future.

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