Alexis Diaz

I dropped off my vehicle for a diagnostic, I was told it be 24/48 hours to assess my vehicle's issue. Not sure if it was because I got there first thing in the morning when they opened but I had my car repa be 24/48 hours to assess my vehicle's issue. Not sure if it was because I got there first thing in the morning when they opened but I had my car repaired & ready by the end of the same day I had checked it in!! Super happy about that, because I had planned to not have my vehicle :(. Thanks to Alexis she was super detailed & updated me through the day to assure me vehicle status, although she was not present when I picked up. She had everything prepared with Marisol which she too was super nice & made my check-out process quick. Thank you both! More

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Alexis was super helpful, attentive & organized. Thank you for your patience in this rough time of vehicle theft claim. First visit under these horrible circumstances however, with your help it c Thank you for your patience in this rough time of vehicle theft claim. First visit under these horrible circumstances however, with your help it confirmed I choose the right dealership for my vehicle's needs. More

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Marisol was very helpful, she answered all the questions I needed. Very friendly and nice . I needed. Very friendly and nice . More

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Very friendly quick service and keeping me up to date on how my repairs were going how my repairs were going More

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I I would like to thank Kia for hiring JC, he was a very good listener, he help me to understand everything I needed to know, He’s simply the best, please give him a Raise, I’m so satisfied and happy with good listener, he help me to understand everything I needed to know, He’s simply the best, please give him a Raise, I’m so satisfied and happy with all that JC did for me More

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Alexis! Thank you for all Your help in the past, present & in the near future. It is always a splendid visit, you & Gerardo went above & beyond for me today! Thank you for all Your help in the past, present & in the near future. It is always a splendid visit, you & Gerardo went above & beyond for me today! Thank you & see you next service visit. More

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I had an amazing experience at Kia of Carson! From start to finish, the team went above and beyond to make the car-buying process smooth and stress-free. The staff was knowledgeable, friendly, an From start to finish, the team went above and beyond to make the car-buying process smooth and stress-free. The staff was knowledgeable, friendly, and patient, answering all my questions and helping me find the perfect car for my needs. More

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Very good customer service. Really helpful and knowledgeable. Thank you. We are very happy with our purchase Really helpful and knowledgeable. Thank you. We are very happy with our purchase More

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I checked in my vehicle with Alexis I could not leave my veh. for diagnostic the day of. She suggested to re schedule when I could leave the veh. to allow diagnostic to take place. I absolutely thank youuu veh. for diagnostic the day of. She suggested to re schedule when I could leave the veh. to allow diagnostic to take place. I absolutely thank youuu for giving me a heads up on my mileage expiration that was coming up on my veh. because of this I was able to re route my schedule & get back in prior to my mileage cap, & saved thousands in repair cost. My veh. under went a new transmission under warranty, thank you Alexis for your efficiency. Marisol went over my paperwork with me the day my car was ready, thank you both I felt acknowledged & taken care of by KIA OF CARSON. More

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it was so easy service was excellent got in and out fast . i felt special . i felt special More

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