Alexis Hernandez
Alexis Hernandez at Nissan Van Nuys

Alexis Hernandez

Sales Consultnat

Nissan Van Nuys

5425 Van Nuys Boulevard
Los Angeles, CA 91411

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Alexis Hernandez

November 07, 2026

Dealership Rating
Employee Rating

Muy buen servicio amables respetuosos te atienden muy bien explican bien sobre los términos de comprar carro me gustó mucho su servicio salí contenta con mi nuevo carro More

by eveliney13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2026

Nissan Van Nuys responded

We're glad our team explained the purchase terms clearly and treated you with care and respect. Congratulations on your Nissan Rogue, and we're delighted you left happy with your new vehicle!

October 19, 2026

Dealership Rating
Employee Rating

Great customer service they took their time to explain all the different options that the vehicle came with. Even help me set the apple care play and Bluetooth in it. More

by E_LOPEZ43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Jimenez

Oct 19, 2026

Nissan Van Nuys responded

Knowing that taking the time to guide you through your new Nissan Altima’s features met your needs is rewarding. Our team is pleased we could help set up Apple CarPlay and Bluetooth for you. Your kind words and five-star rating mean a great deal to us.

October 15, 2026

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Employee Rating

Thank you for always provide a outstanding service and quality on the service every visit is always a pleasure More

by EBANKS2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nazario Sanchez

Oct 15, 2026

Nissan Van Nuys responded

Knowing that each service visit has been outstanding and enjoyable is rewarding. We’re grateful you chose our team for your Volkswagen Taos purchase.

October 02, 2026

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Employee Rating

Excellent service—always very friendly and helpful with the purchase of my cars. Thank you! More

by Jahgjaaz
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessie Rodriguez

Oct 02, 2026

Nissan Van Nuys responded

We’re glad purchasing your new Nissan Kicks felt welcoming and supportive. Your kind words and five-star rating mean a lot to us.

October 02, 2026

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Employee Rating

It's the worst experience of my life. When purchasing a vehicle the dealership, it's awful from the salesman to the sales manager. Nissan should take away their license. They're so bad th More

by danaspesi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 05, 2026

Nissan Van Nuys responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Oct 05, 2026

danaspesi responded

I would really like a call back this dealership. Was awful, it was an awful experience from the start to the finish, they sold me a new truck when it was delivered, had a 150 miles on it. All 4 shocks are rattling. When you put it in gear, it makes a big thumping. Noise, they completely sold me a lemon and they won't do anything about it. I asked for a new truck to be delivered. They wouldn't do it without even driving the truck. They wanted me to make a service appointment and drop it off in service. So they could scam nissan through the service department

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