Alexis O Villicana

We have used this service center several times. Oil change went fine. When we needed them for a trouble warning then the service declined and was difficult to proceed. After about 30 tense minutes Oil change went fine. When we needed them for a trouble warning then the service declined and was difficult to proceed. After about 30 tense minutes the issues were resolved. More

by JMAYNARD2 Verified Customer Verified Customer

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They were honest and polite and knowledgeable. They were trustworthy. They were professional and kind They were trustworthy. They were professional and kind More

by rita.turner2015 Verified Customer Verified Customer

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Great work took care of the problem. Kept me informed of all work. Thank you. Kept me informed of all work. Thank you. More

by TAMMYKETCHA Verified Customer Verified Customer

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This dealership is amazing I will do all my car business with them from now on I really like them with them from now on I really like them More

by jesaarsil Verified Customer Verified Customer

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This definitely makes me feel good. I loved the easy process to be able to purchase a vehicle I loved the easy process to be able to purchase a vehicle More

by jesaarsil Verified Customer Verified Customer

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I really don't have a lot to rate on as I was only there to get my key fob programed and get a fill up that was promised when I bought the vehicle. to get my key fob programed and get a fill up that was promised when I bought the vehicle. More

by nmrodeogal Verified Customer Verified Customer

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Purchased a 2022 Honda for $34K. Drove it 5 days, returned it to cancel the contract and to buy another car. VIVA claimed they already received the $34K from Nusenda and couldn't can Drove it 5 days, returned it to cancel the contract and to buy another car. VIVA claimed they already received the $34K from Nusenda and couldn't cancel, but would do a Trade-in. The trade in dropped approx $8,000. VIVA claimed NM allows a 30% reduction in value for trade-ins. So, management of VIVA Dodge took advantage of that ruling and retained about $8k from the Honda trade-in. A reasonable trade-in allowance would be maybe $33k. More

by DKBARTON Verified Customer Verified Customer

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They are very hard to work with after the sale and I would never buy from them again! would never buy from them again! More

by joecundiff Verified Customer Verified Customer

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Very friendly and knowledgeable. They take the time to make sure you are happy with everything . They take the time to make sure you are happy with everything . More

by TAMMYKETCHA Verified Customer Verified Customer

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I had a wonderful experience at Viva Chrysler Dodge Ram Jeep of Las Cruces, all thanks to Alex Villicana. Upon entering, I was warmly welcomed by Alex. He demonstrated extensive knowledge regarding Jeep SU Jeep of Las Cruces, all thanks to Alex Villicana. Upon entering, I was warmly welcomed by Alex. He demonstrated extensive knowledge regarding Jeep SUVs and their functionalities. I requested his assistance in locating a model with three specific features, and he successfully collaborated with me to source one from El Paso and arrange its transfer to Las Cruces. Alex exhibited a high level of professionalism, and I would gladly work with him again. Thank you. More

by bdena12 Verified Customer Verified Customer

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