Alexzandria Zattoni | Page 2

The dealership is very clean . All of the staff are friendly and welcoming . Blake Sechman is a wonderful person to work with . He answers all of your questions and gets you the All of the staff are friendly and welcoming . Blake Sechman is a wonderful person to work with . He answers all of your questions and gets you the help that you need . I would highly recommend spitzer Subaru to anyone looking for their next car . More

by ANNETTETATE93 Verified Customer Verified Customer

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I want to follow up on my earlier review. Today, after my wife’s vehicle was left at Spitzer Subaru in DuBois, our experience took a noticeably positive turn. A service team member named Today, after my wife’s vehicle was left at Spitzer Subaru in DuBois, our experience took a noticeably positive turn. A service team member named Azzy assisted me, and I want to recognize her professionalism. I came in extremely frustrated, and she handled the interaction with patience, respect, and genuine attentiveness. She listened — not just to respond, but to understand — and that made a real difference. I was also personally contacted twice by Don Reich, General Manager. That honestly surprised me. He took the time to read my review, reach out directly, and ask for deeper details about the issues we’ve experienced. Our conversation did not feel scripted or dismissive. He explained warranty coverage clearly, discussed the diagnostic process for the battery, alternator, and electrical system, and spoke in a straightforward, down-to-earth way that I appreciated. Regardless of the ongoing vehicle concerns, I believe good leadership shows in moments like this — when someone steps in, owns the situation, and communicates honestly. Mr. Reich did that. I still expect the mechanical issues to be fully addressed, but today’s communication and customer service from Azzy and Mr. Reich deserve recognition. Respect and accountability matter, and I experienced both today. Thank you. — Tony Rosa More

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They are always good at maintaining my car and scheduling at my convenience. Thank you. at my convenience. Thank you. More

by DSUNDERLIN0 Verified Customer Verified Customer

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Caused more problems than they fixed. It was a recall repair that turned into a $500.00 bill. It was a recall repair that turned into a $500.00 bill. More

by klotz1 Verified Customer Verified Customer

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I went for yearly inspection and told them when I was there that I needed an oil change and would schedule it but they did it at the same time! there that I needed an oil change and would schedule it but they did it at the same time! More

by Lee Swartz Verified Customer Verified Customer

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Things went well, out in a reasonable time. Text messages lagged well behind actual events, one on my way home saying car was ready and then another Monday welcoming me again after Friday appo Text messages lagged well behind actual events, one on my way home saying car was ready and then another Monday welcoming me again after Friday appointment. Not a problem but probably a software glitch? More

by ALLGVET Verified Customer Verified Customer

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They do a good honest job and didn’t push me to do more. Kind Kind More

by mcnallykathy4 Verified Customer Verified Customer

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Was easy to get an appointment work was completed in a timely manner. Would recommend this dealer timely manner. Would recommend this dealer More

by CBCAMPERS Verified Customer Verified Customer

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Staff is always helpful and accommodating to my schedule to get service for my vehicle. to get service for my vehicle. More

by TCKNEAL Verified Customer Verified Customer

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Friendly knowledgeable staff, convenient appointment they got me right in when I needed it done. got me right in when I needed it done. More

by ZEKE_752 Verified Customer Verified Customer

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