Alexzandria Zattoni | Page 2

Spitzer Subaru DuBois responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Subaru DuBois. We look forward to having you as one of our valued customers for many more years to come!

Spitzer Subaru DuBois responded

I am sorry that your service visit became a concern as our goal is for our customers to have the best experience possible whether it is with our service or sales departments. I looked into your concern where you state the recall repair turned into a service bill. Your vehicle was scheduled for a recall repair at no cost to you. Upon your visit at the dealership, you asked if they would perform the upcoming Pa State Inspection along with the recall repair. During the safety inspection several safety repairs were found that needed to be addressed in order for the vehicle to pass the state required inspection. I understand your frustration and disappointment regarding your vehicle failing the state inspection, but our technicians are required to follow strict state guidelines to ensure that your vehicle is safe on the road. I do want to thank you for choosing our dealership for your vehicle's service needs. Please, feel free to reach out to me directly if you have additional concerns at 814-371-4444. Don Reich, GM

Spitzer Subaru DuBois responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Subaru DuBois.

Spitzer Subaru DuBois responded

Thank you! We appreciate your business and will share your comments with the team. Thank you for choosing Spitzer Subaru DuBois.

Spitzer Subaru DuBois responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Subaru DuBois, we look forward to having you as a valued customer for many years to come!

Spitzer Subaru DuBois responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Spitzer Subaru DuBois responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Subaru DuBois.

Spitzer Subaru DuBois responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

Spitzer Subaru DuBois responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Spitzer Subaru DuBois responded

Thank you for choosing Spitzer Subaru DuBois. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!