Alfonso Hernandez | Page 6

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Sierra Chevrolet Team

Sierra Chevrolet of Monrovia responded

We appreciate your feedback, and sincerely apologize for the inconveniences you've faced with your vehicle thus far. Our records indicate we performed a software update to resolve a radio issue, and provided some insight on when to use 4-wheel drive and 2-wheel drive for proper tire performance. I will be reaching out to you shortly to see how else we can help. Thanks again for your feedback. Jacob North Service Manager Sierra Chevrolet jnorth@sierracars.com

Sierra Chevrolet of Monrovia responded

Great! Thanks so much for your thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

Sierra Chevrolet of Monrovia responded

Gracias por su evaluacion positiva! Siempre es un placer oír buenos comentarios de nuestros clientes, y nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Por favor no dude en decirnos si hay algo más en lo que le podemos ayudar!

Sierra Chevrolet of Monrovia responded

Thanks so much for your stellar review of Alfonso! Nothing means more to us than your satisfaction, so we're pleased he did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Chevy!

Sierra Chevrolet of Monrovia responded

Great! Thanks so much for your thoughtful feedback. We're glad our sales team took the time to fully address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

Sierra Chevrolet of Monrovia responded

María, Muchas gracias por sus comentarios positivos y amables palabras. Significan mucho para nosotros y esperamos superar sus expectativas cada vez que nos elija. Le deseamos un lindo dia!

Sierra Chevrolet of Monrovia responded

Aaron, thank you for your kind review and recommendation! We're glad Nicholas and Alfonso took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

Sierra Chevrolet of Monrovia responded

Thank you for your excellent review! Providing a smooth, top-notch experience is always our goal, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

Sierra Chevrolet of Monrovia responded

Lindajean, that's wonderful! Thanks for the lovely feedback on working with Brian. We're delighted he effortlessly accommodated your needs and wishes. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Sierra Chevrolet!