Ali Bilal
Ali Bilal at Murgado Lincoln of Chicago

Ali Bilal

Finance Manager

Murgado Lincoln of Chicago

2501 N Elston Ave
Chicago, IL 60647

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4.3
15 Reviews
4.3

15 Reviews

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15 Reviews of Ali Bilal

June 12, 2025

Dealership Rating
Employee Rating

It’s getting better and I think that you will get better soon the longer you get more established at this location! More

by bcrossley78
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 28, 2025

Dealership Rating
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The salesman Edgar was very nice and informative and helpful. I will being calling him back for him to help with the car which I appreciate More

by bettyjo.bailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Anderson, Edgar Diaz

May 30, 2025

Murgado Lincoln of Chicago responded

Thanks for your review! We're glad Edgar was so nice, informative, and helpful during your visit. We look forward to assisting you when you reach out to him for your car needs!

March 27, 2025

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Employee Rating

Did great on oil change I appreciate your service and all the time spent on my car More

by cieralewis730
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, Grant Mckay, Assad Hamzeh, Joshua Smith, John Anderson , Aimmey Garcia, Michael Hedrick, April Lawshea, Kaleb Ortiz

Mar 28, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We’re glad to hear you were happy with the oil change and the time spent on your car. We appreciate your business and look forward to helping you again in the future!

March 23, 2025

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Employee Rating

I would recommend this dealership to anyone looking to purchase or maintain their Ford vehicle. More

by vallevalentina
Recommend Dealer
Yes

Other Employees Tagged: Luis Cruz, Cruz Casadiego

Mar 26, 2025

Murgado Lincoln of Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great buying experience!

March 03, 2025

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Seems unorganized. Had several issues with price, months, keys, and how long the process took. Several times the price or month of payments was changed, even after it w More

by RForeman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Avery Lawrence

Mar 10, 2025

Murgado Lincoln of Chicago responded

Thank you for sharing your feedback. We're sorry to hear about the issues you experienced during your car-buying process. We understand that transparency and efficiency are important, and we appreciate your patience. We’ll work on improving our processes to ensure a smoother experience moving forward. We’re glad you're happy with your car, though, and hope you enjoy it!

February 20, 2025

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Great service dept great sales man and great car we bought and the finance mgr was excellent More

by joeinmish
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hernandez, John Anderson , David Villegas

Feb 21, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad you had a great experience with our service, sales, and finance teams. Enjoy your new car!

February 03, 2025

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Employee Rating

They remember you, and ask if they is anything I need. I like that. Very pleasant people to come asking for help. More

by nina3705
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Assad Hamzeh , April Lawshea, Kaleb Ortiz

Feb 03, 2025

Murgado Lincoln of Chicago responded

Thank you for your kind words! We're glad to hear that our team made you feel remembered and well cared for. It's always our goal to create a pleasant and helpful experience for our customers. We look forward to assisting you again!

January 27, 2025

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Service was great. Will always return when needed. Service isn’t quick, but it’s not a long way either. Thanks! More

by Wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Olivares , April Lawshea, Laverne

Jan 27, 2025

Murgado Lincoln of Chicago responded

Thank you for your feedback! We're glad to hear you had a great experience with our service. While we aim to provide efficient service, we appreciate your patience and are happy to know you'll return when needed. We look forward to serving you again!

January 24, 2025

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Employee Rating

Great team, no pressure. A beautiful showroom and we felt included the whole time. A pleasant surprise for a dealership based in Chicago city limits! More

by Michael L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Olivares , Dan Jocic

Jan 24, 2025

Murgado Lincoln of Chicago responded

Thank you for the wonderful feedback! We're thrilled you had such a positive experience with our team and enjoyed the showroom. It’s great to know we exceeded your expectations, especially in the heart of the city. We look forward to welcoming you again!

January 24, 2025

Dealership Rating
Employee Rating

I worked with Darnisha and Jonah on this purchase. Both were friendly and not high-pressure. They both worked hard to get me the deal I wanted. More

by stephenfagula
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Cruz, Avery Lawrence , Jonah Tomlinson, Darnisha

Jan 27, 2025

Murgado Lincoln of Chicago responded

Thank you for the great review! We’re so glad to hear that our team provided a friendly, low-pressure experience and worked hard to get you the deal you wanted. Your satisfaction means a lot to us, and we look forward to assisting you again!

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