Ali Brown | Page 22
Service Customer Care Coordinator
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
Dealership Experience
5 yrs
Industry Experience
11 yrs, 11 mos
Languages Spoken
English
257 Reviews
Write a Review257 Reviews of Ali Brown
April 13, 2023
This dealership from sales to finance to ownership to service is hands down the best car buying experience I have had. The people are awesome to work with and the atmosphere from the moment you walk in i service is hands down the best car buying experience I have had. The people are awesome to work with and the atmosphere from the moment you walk in is very positive. Oh yeah the chocolate chip cookies are great too More
Other Employees Tagged: Michael Scavo, Frank Mastrovito, Belmin Mestrovac, Luke Kiser, Eliut Fazekas , Hai Le, Justin Maggiolino, Shawn Zawatski
April 13, 2023
One of the best dealerships I ever work with… everyone was friendly and helpful.. I would recommend them to all my family and friends… was friendly and helpful.. I would recommend them to all my family and friends… More
Other Employees Tagged: Dzejla Bungur, Luke Kiser
April 12, 2023
great people to deal with. very professional staff easy to talk to and explain things. very professional staff easy to talk to and explain things. More
Other Employees Tagged: Michael Scavo, Frank Mastrovito, Gina Mastrovito-Smith, Gabrielle Maxim, Eliut Fazekas , Dominic Altamura
April 09, 2023
Excellent service and excellent service staff! I highly recommend Mastrovito Hyundai! I will continue to recommend them to all of my family and friends! I highly recommend Mastrovito Hyundai! I will continue to recommend them to all of my family and friends! More
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 06, 2023
We had a wonderful experience. Joseph was knowledgeable, friendly and a pleasure to work with. He answered all our questions, helped us compare vehicles and we never felt pressured Joseph was knowledgeable, friendly and a pleasure to work with. He answered all our questions, helped us compare vehicles and we never felt pressured. He has even reached out after the sale to help us figure out all the bells and whistles. We also worked with John to complete the paperwork. He was also super nice, had everything prepared for us and made sure to answer all our questions. We were introduced to the service department and have already scheduled our first service! We met owner Frank Mastrovito the day we walked into the dealership and he made a point of thanking us on the day we picked up our new Tucson (which we love)! He has done an amazing job of hiring the right people and setting the tone for an enjoyable buying experience. Details like a March Madness contest and fresh baked chocolate chip cookies actually made buying a car a FUN experience! We have bought many cars during our 60+ years. Mastrovito Hyundai is in a class of its own and we have, and will continue to tell others about this dealership. More
Other Employees Tagged: Frank Mastrovito , Joseph Vaughn, John Frye also five stars!
April 06, 2023
Friendly staff. Quick and comprehensive service. Beautiful facility that is conveniently located. Was able to fit me in for service on short notice. Quick and comprehensive service. Beautiful facility that is conveniently located. Was able to fit me in for service on short notice. More
Other Employees Tagged: Luke Kiser
April 04, 2023
The dealership let me leave the lot with my wipers motor completely shot! They told me that they retimed the motor and it would be safe for me to drive. I was also accused on more than 1 occasion that I fai completely shot! They told me that they retimed the motor and it would be safe for me to drive. I was also accused on more than 1 occasion that I failed to remove the snow from the wiper tray. Even though I had explained more than once that this all began during rain. The wiper motor was changed last Friday after having to drive to work with non working wipers. The wipers would not turn on at all. I am furious that my brand new 2022 not even owned for year Santa Cruz would not have passed a state inspection if it needed. The danger they put myself and my family in is criminal. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 01, 2023
Great staff and quick turnaround. Comfy waiting room with lots of space so I could do work while waiting. Comfy waiting room with lots of space so I could do work while waiting. More
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 01, 2023
Extremely helpful- honest- friendly people! Personal service/experience every time I visit them.. whether buying my Jeep or having it serviced. Great people!! Personal service/experience every time I visit them.. whether buying my Jeep or having it serviced. Great people!! More
Other Employees Tagged: Luke Kiser, Braelynn Merrell
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