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Ali Brown
Ali Brown | Page 22
Service Customer Care Coordinator
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
266 Reviews
Dealership Experience
5 yrs, 3 mos
Industry Experience
12 yrs, 2 mos
Languages Spoken
English
266 Reviews
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266 Reviews of Ali Brown
May 02, 2023
The customer service is always top notch and they have amazing prices on their services amazing prices on their services More
by hartstephen67
Verified CustomerOther Employees Tagged: Luke Kiser, Braelynn Merrell
May 02, 2023
Luke was extremely polite, helpful and accommodating. Mastrovito Hyundai is a clean and great dealership also. Mastrovito Hyundai is a clean and great dealership also. More
by Paul Callari
Other Employees Tagged: Luke Kiser, Braelynn Merrell , Grant Laufer
April 20, 2023
Great staff and great business. Friendly, always welcoming and accommodating. They just make it easy. Friendly, always welcoming and accommodating. They just make it easy. More
by james.p.fitzgerald86
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 19, 2023
Awesome place, always feel like family! Recommend to anyone who needs a shop or a new car Recommend to anyone who needs a shop or a new car More
by smitty0031
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 19, 2023
Customer Service in Service Department was great however was charged $500 to correct a problem (recalibrated front end sensor) and the next day same problem occurred. Brought it back in and they said it was was charged $500 to correct a problem (recalibrated front end sensor) and the next day same problem occurred. Brought it back in and they said it was the backup camera that was the problem. Camera was under warranty. Requested the $500 back since they did not fix the problem the first time and was obviously not the problem. Said I have to put a claim into Hyundai to see if they will reimburse me. Obviously not happy !!!! More
by MFULMER
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 17, 2023
Excellent service all around. Braelynn was very attentive and fully explained what service was needed and pricing. She contacted my extended warranty company and got that taken ca Braelynn was very attentive and fully explained what service was needed and pricing. She contacted my extended warranty company and got that taken care of. All members in service dept were friendly and didn’t hesitate to answer any questions I had. I must also mention that I am impressed you provided ride service to and from my job. This makes you stand out from the rest. The tech also did a great job with repairs. Overall, the experience was 10 out of 10. More
by BEDWA3960
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 13, 2023
I love this dealership everyone is always so nice and so helpful they really do care about the customers helpful they really do care about the customers More
by TB82088
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 13, 2023
I love this dealership everyone is always so nice and so helpful they really do care about the customers helpful they really do care about the customers More
by TB82088
Other Employees Tagged: Luke Kiser, Braelynn Merrell
April 13, 2023
This dealership from sales to finance to ownership to service is hands down the best car buying experience I have had. The people are awesome to work with and the atmosphere from the moment you walk in i service is hands down the best car buying experience I have had. The people are awesome to work with and the atmosphere from the moment you walk in is very positive. Oh yeah the chocolate chip cookies are great too More
by drh52859
Other Employees Tagged: Michael Scavo, Frank Mastrovito, Belmin Mestrovac, Luke Kiser, Eliut Fazekas , Hai Le, Justin Maggiolino, Shawn Zawatski
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