Ali Brown
Ali Brown at Mastrovito Hyundai

Ali Brown | Page 26

Service Customer Care Coordinator

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
5.0
267 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

12 yrs, 4 mos

Languages Spoken

English English

5.0

267 Reviews

Write a Review

267 Reviews of Ali Brown

January 20, 2023

Dealership Rating
Employee Rating

This store was efficent and the staff was friendly. The store itself was clean and well maintained More

by lumberhyper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

Jan 20, 2023

Mastrovito Hyundai responded

Hello! Thanks for taking the time to complete this review. We are happy to hear that you received friendly and efficient service at Mastrovito Hyundai. We appreciate your business and support. #makeyourmovetomastrovito

January 15, 2023

Dealership Rating
Employee Rating

Everything is good but not great, service, seating area, and other stuff. Too crowded, and almost not enough seating. More

by rachgardengirl
Recommend Dealer
Yes

January 15, 2023

Dealership Rating
Employee Rating

Very professional and timely. service. Very satisfied with the service department and staff. Recieved notice when service was completed. More

by traceyannmills44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito , Tony

Jan 16, 2023

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 14, 2023

Dealership Rating
Employee Rating

The issue with the dash screen not coming on when I turn the car on is still happening. Sometimes it comes on and sometimes I have to turn the car off and back on to get the screen to come on. More

by bcharles18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

Jan 16, 2023

Mastrovito Hyundai responded

Hello, thank you so much for taking the time to speak with me. I look forward to your video so we have a better chance at duplicating the issue for you. As stated, all updates were provided and the issue did not duplicate itself while at the shop. As soon as I receive the video - we will make arrangements to get you back here right away. Thank you so much! Gina

Jan 16, 2023

bcharles18 responded

I spoke to Gina who is going to work with me to fix the issue. I will send the video soon. Thank you.

January 14, 2023

Dealership Rating
Employee Rating

I am very pleased with the service that my car received while at Mastroviti Hyundai. More

by RLARKIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

Jan 16, 2023

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 12, 2023

Dealership Rating
Employee Rating

Got my car in on time took around an hour and a half very professional More

by gima.terrie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

Jan 16, 2023

Mastrovito Hyundai responded

Thank you so much for your business, support, and kind words. If you ever need anything in the future - please reach out! We appreciate your business. #makeyourmovetomastrovito

January 11, 2023

Dealership Rating
Employee Rating

I always have the best experience when I go there. The staff is always friendly and my wait isn’t long! More

by ABoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2023

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. We are happy to hear that you had a wonderful experience! #makeyourmovetomastrovito

January 11, 2023

Dealership Rating
Employee Rating

Extremely helpful in getting me everything I wanted and needed, along with amazing customer service! More

by acetomadiana70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Dzejla Bungur , Shawn Zawatski

Jan 11, 2023

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

January 05, 2023

Dealership Rating
Employee Rating

They treat their customers like family and how they want their family members treated. They continue to stay in touch after the deal is done. I purchased my vehicle there and 8 mo later leased a vehicle for More

by jw13456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aldin Mekic, Braelynn Merrell

Jan 06, 2023

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

Jan 06, 2023

jw13456 responded

You will for sure. Thank you for everything. And a special thank you to Aldin Mekic. He is a great person to work with.

January 04, 2023

Dealership Rating
Employee Rating

Great service. Friendly. Always happy with my business and decision to purchase my vehicle at Mastrovito Hyundai More

by Dallas H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Kiser, Braelynn Merrell

Jan 05, 2023

Mastrovito Hyundai responded

Thank you SO much for this review. We sincerely appreciate your business and hope to see you again in the future. #makeyourmovetomastrovito

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