Ali Hatam | Page 3

Ali Hatam sold us two new cars.He has been a very Ali Hatam sold us two new cars. He has been a very professional dealer, taking really in account our needs. He gave us the most efficient advise. G Ali Hatam sold us two new cars. He has been a very professional dealer, taking really in account our needs. He gave us the most efficient advise. Great job. More

Report | Print

Not good! Charged extra $1500 for certified. No explanation or material provided about certified program. Salesman provided no explanation of car features. Didn’t pair phone with car. No contact fo explanation or material provided about certified program. Salesman provided no explanation of car features. Didn’t pair phone with car. No contact following sale. Really poor experience. More

Report | Print

Excellent service from Ali! We were shown a number of options and guided through the leasing process. I would definitely recommend others to come here! options and guided through the leasing process. I would definitely recommend others to come here! More

Report | Print

My son previously purchased a Mazda vehicle through Oursman and the salesman, Ali was very helpful so when it came time for me to make a new purchase, Ali was our man. He listened to my wants and needs Oursman and the salesman, Ali was very helpful so when it came time for me to make a new purchase, Ali was our man. He listened to my wants and needs and placed me with the perfect vehicle on site at Oursman. I drove my new Mazda home that evening. Thank you Ali for a pleasant experience. More

Report | Print

My salesman Ali Hatam was ready for my arrival with the car cleaned and ready to be test driven. The finance dept wasn’t over pushy with up-selling add on features. After the paperwork was complete, my sal car cleaned and ready to be test driven. The finance dept wasn’t over pushy with up-selling add on features. After the paperwork was complete, my salesman went through all of the features of the car which I have never experienced. He programmed the car to my preference and had me on my way!! I have fallen in love with this dealership. I will always return in the future, thank you Ourisman Mazda of Rockville!! More

Report | Print

Reliable and, for me,conveniently located. My highest rating would go to Ali Hatam. He has sold two CX5's to me. He has also provided several after purchase service. Overall, the service department is ef rating would go to Ali Hatam. He has sold two CX5's to me. He has also provided several after purchase service. Overall, the service department is efficient, providing timely results. More

Report | Print

It was overall a great experience. The sales representative was friendly and answered all my questions. He was transparent and honest during the entire process. representative was friendly and answered all my questions. He was transparent and honest during the entire process. More

Report | Print

Since the first day I emailed Ourisman in Rockville MD Ali was very patient with me and always offered to help. In person the service was even better, patience and not pushing me to buy or rushing. He was Ali was very patient with me and always offered to help. In person the service was even better, patience and not pushing me to buy or rushing. He was very busy all the time but always took his time to check on me. Great experience thanks to him! I totally recommend going to this dealer an making business with Ali More

Report | Print

Ali did an excellent job helping us shop for a new car. He even drove a Mazda CX-5 to our house for us to test drive a few weeks ago. That’s why we came back to him to buy one. He even drove a Mazda CX-5 to our house for us to test drive a few weeks ago. That’s why we came back to him to buy one. More

Report | Print

The process was fast and transparent. The price on the website was the total price plus tax, tags, and title. No hidden fees/costs, and no confusing array of different incentives leading to different pric website was the total price plus tax, tags, and title. No hidden fees/costs, and no confusing array of different incentives leading to different price points. Ali let me drive the two cars I was interested in, pointed out the major and minor differences and then gave me time to think. More

Report | Print