Allen Yingling | Page 17

New Motors is the Best The sales staff, finance department, and service department bend over backward to help. I would recommend them highly. My husband, children, and I a The sales staff, finance department, and service department bend over backward to help. I would recommend them highly. My husband, children, and I all drive or have driven BMW's so we love the brand. New Motors has met all my expectations for what a BMW Dealership should provide. More

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Turning a difficult decision into a simple one When we had to face the fact that we needed a second car, we researched many vehicles. We found that over and over, the Subaru Forester was the one we When we had to face the fact that we needed a second car, we researched many vehicles. We found that over and over, the Subaru Forester was the one we ended up coming back to, even though other makes had sales and "events". So, we went up to New Motors and tried one on for size! It was fantastic! Kyle's easy going, no-pressure style made asking questions easy and making our final decision even easier! Thank you for a great experience! We will definitely recommend this dealership and make/model to others! More

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Exception Service Experience While at the dealership I dealt with two guys. John set the tone from the very beginning of my visit and that tone was "I am your advocate." I under While at the dealership I dealt with two guys. John set the tone from the very beginning of my visit and that tone was "I am your advocate." I understood that he clearly works for New Motors but was there to help me was the best buying experience possible and I am not an easy customer to deal with trust me. Once we got down to the number crunching, to my surprise the leadership team but their best offer on the table which exceeded my expectations. Even when I came back for a few more trade dollars Allen (Finance Director) called to walk me through the process with a clear explanation and several approval options. They both made it very hard for me to say no to what I knew was a great deal. The paperwork process was very smooth and during delivery Nick "The BMW Genius" wrapped it all up with a clear description of options and features that even a "Boomer" like me could understand. If I am being honest Ai was planning to follow-up with the Cleveland BMW dealership but you guys earned my business and I am now a customer for life. Great job team now that's what great customer service looks like!!! More

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Would definately reccomend New Motors I would definitely recommend New Motors to anyone looking for a painless customer car buying experience. It was quick, easy and totally customer centr I would definitely recommend New Motors to anyone looking for a painless customer car buying experience. It was quick, easy and totally customer centric. Everyone was very nice, the environment was friendly and our salesman, Andrew and the finance mgr. Allen were great. I never thought I would be driving a BMW but New Motors made it happen. thank you, Ann Carlin More

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Great experience Everyone at new motors was very helpful. A very good experience buying my new car.I Would definitely recommend them to my friends and family Everyone at new motors was very helpful. A very good experience buying my new car.I Would definitely recommend them to my friends and family More

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Continued satisfaction Steve Quinn and the rest of the New Motors sales team were great to work with, responsive to questions and no pressures. New Motors has been a great Steve Quinn and the rest of the New Motors sales team were great to work with, responsive to questions and no pressures. New Motors has been a great source of cars since my first purchase in 1972. Chris More

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Early Leasing/Tiguan Bob Maci stepped in when the VW salesman was not on the floor. He was friendly, courteous, and made us feel welcome as we have for over 11 years of wo Bob Maci stepped in when the VW salesman was not on the floor. He was friendly, courteous, and made us feel welcome as we have for over 11 years of working with the staff at New Motors. More

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Great experience from start to finish. From working with the salesman(Tony Confer) to the manager to the finance person, my wife and I can't believe how low-stress and pleasant this entire From working with the salesman(Tony Confer) to the manager to the finance person, my wife and I can't believe how low-stress and pleasant this entire experience has been. Buying a vehicle has never been so effortless and enjoyable. On top of that, we love our Subaru Forester. We highly recommend this Erie team. More

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I was very pleased with my experience. I was in immediate need of a winter reliable auto and thought that a Subaru Outback or Forester was what I wanted. I went to New Motors to "window sh I was in immediate need of a winter reliable auto and thought that a Subaru Outback or Forester was what I wanted. I went to New Motors to "window shop" on Wednesday afternoon knowing that a significant snowstorm was forecast for Thursday. Steve Kolenda met me as I arrived and was very helpful in showing me the vehicles that were available in my affordable range. He asked me some very pertinent questions that led to 2 possibilities. He allowed me to test drive both and asked if I was ready to make a decision. I explained that I wanted to think about it overnight and read some information about both. He provided me with the information and said that he had the next day (Thursday) off but would call me on Friday to see what I had decided. After reading the information at home on Wednesday night, I decided that I wanted the Outback and really wanted to pick it up before the storm came in. I called Steve on Thursday morning and asked if it would be at all possible for me to get the car that day. He agreed to come into work on his day off and have the car ready for me to buy and pick up early that afternoon. I really appreciated having an AWD Subaru to drive through the storm back home. He called again on Friday to see how I liked my AWD Subaru and how it handled in the snow. I was really happy with it and I still am. I am also very happy with the way Steve took care of my automotive needs. He is a very thoughtful and kind person. More

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Purchasing a car. I liked that there was no hassle, and we were not called everyday while we decided whether we wanted the car. Steve tended to the few issues we had an I liked that there was no hassle, and we were not called everyday while we decided whether we wanted the car. Steve tended to the few issues we had and took care of them immediately. More

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