Ally Askew

I purchased a 2020 BMW X5 from Schomp BMW on 1/10/2026 while living over 1,000 miles out of state. Because I was buying remotely, I specifically confirmed with Nevada (salesperson) before purchase that th while living over 1,000 miles out of state. Because I was buying remotely, I specifically confirmed with Nevada (salesperson) before purchase that the vehicle had zero issues and that everything was fully functional. I was assured that it was. Immediately upon delivery, that turned out to be untrue. The vehicle’s Driver Assistance package is faulty and throws an error message, rendering multiple critical safety systems inoperable, including: Blind spot monitoring Lane departure warning Side collision system In addition to the safety failures, nearly half of the interior ambient lighting was not working upon arrival. To make matters worse, the vehicle was shipped with only one key, despite being promised a second key would be mailed to me. As of now, I still have not received it. I have made multiple attempts to resolve these issues and have contacted Nevada and Ally (sales manager). I was told that Darrick would would reach out, yet I have received no call, no follow-up, and no proposed solution. At this point, it feels like being ignored is the chosen response. This situation is extremely disappointing and reflects poorly on Schomp BMW’s integrity and post-sale customer service, especially for an out-of-state buyer who relied on their representations. I have tried to be reasonable and even offered a practical solution based on an independent mechanic’s assessment, but communication has stalled completely. I will update this review if and when a resolution is provided. Until then, I strongly recommend considering other dealerships if you are planning to purchase a vehicle, especially if buying remotely. More

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I had an interest in the BMW i4 back in September, and Izzy and Ally helped me test drive one at that time. We placed an order that just arrived this past weekend, and I couldn’t be happier! I’m absolutel Izzy and Ally helped me test drive one at that time. We placed an order that just arrived this past weekend, and I couldn’t be happier! I’m absolutely in love with the car, and the experience at Schomp BMW was unmatched. The team made the entire car-buying process seamless and stress-free, and I also feel I received a very fair offer on the car I sold with them. I couldn’t recommend Izzy, Ally, and the Schomp BMW team enough! More

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Izzie was great to work with. It was a seamless transaction and the most quick and pleasant one we’ve ever had. Thanks so much! It was a seamless transaction and the most quick and pleasant one we’ve ever had. Thanks so much! More

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Aric was super helpful and made the process easy. Communication from start to finish was clear and timely. Aric helped this dealership earn my business. Communication from start to finish was clear and timely. Aric helped this dealership earn my business. More

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Was very nervous about such a big purchase, but Ms. Askew was extraordinarily helpful and informative. She made the buying process, dare I say... enjoyable! Askew was extraordinarily helpful and informative. She made the buying process, dare I say... enjoyable! More

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I was very lucky to have Ally selected help me out when I walked into Schomp BMW with the intention of buying a new i4 xdrive40. Ally was able to show me a number of cars that met my requirements and to answ walked into Schomp BMW with the intention of buying a new i4 xdrive40. Ally was able to show me a number of cars that met my requirements and to answer my questions about financing and leasing. This was a painless, pressure-free experience. Thank you Ally! More

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Stress free car buying experience. Ally was great to work with. She is so patient and is very knowledgeable about BMW products. Ally was great to work with. She is so patient and is very knowledgeable about BMW products. More

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Very welcoming, working with Ally was great she exceeded my expectations getting my purchase taken care of!!! my expectations getting my purchase taken care of!!! More

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Ally was amazing , she had everything ready ahead of time, to ensure everything goes smooth, even after we got the car she made sure every little detail is taking care of! time, to ensure everything goes smooth, even after we got the car she made sure every little detail is taking care of! More

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Schomp was very helpful walking me through finding the best car for me. They not only helped me find the right size vechile that fits my needs but also helped give me an idea on the different insurance ra best car for me. They not only helped me find the right size vechile that fits my needs but also helped give me an idea on the different insurance rates for different vechiles. More

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