Ally Gallagher
Ally Gallagher at Crest Volvo Cars

Ally Gallagher

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
284 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

8 yrs, 4 mos

Languages Spoken

English English

4.9

284 Reviews

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284 Reviews of Ally Gallagher

January 10, 2026

Dealership Rating
Employee Rating

Took car in for regular maintenance. Everything went smoothly. Ally, our service adviser, is the best. More

by PFTPHD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 10, 2026

Dealership Rating
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Ally was great as always. Pleasure to work with and continue to be happy that I work with Crest Volvo. More

by macollinsrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Farmer

January 09, 2026

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Ally was helpful in working through the issues with the 2 cracked rims that were on the used car we bought. More

by BSM
Recommend Dealer
Yes
Jan 09, 2026

Crest Volvo Cars responded

Thank you for the positive feedback! We're glad Ally could help resolve the cracked rim issues on your used car purchase. We appreciate you taking the time to share your experience.

January 09, 2026

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Ally took care of my situation in a timely fashion and updated me along the way. Great customer service. Thank you! More

by DAVIDBEMPONG2
Service Price Transparency
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Recommend Dealer
Yes

January 07, 2026

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On first call I got timely the correct information to get my vehicle towed. CREST was able to assign a loaner and vehicle got repaired within reasonable time in reference to holidays. More

by MARIO.Z
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Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Crest Volvo Cars responded

Thanks for taking the time to share your positive experience. We're also pleased that we could arrange a loaner vehicle for you and that the repair was completed within a reasonable timeframe, especially considering the holidays. Your feedback means a lot to us and helps us understand that we're meeting our customers' needs effectively.

January 07, 2026

Dealership Rating
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I had a great experience. Everything was efficient and easy. Ally did a great job More

by KROSE122
Service Price Transparency
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Recommend Dealer
Yes
Jan 08, 2026

Crest Volvo Cars responded

Your positive experience means everything to us! We are thrilled to hear that your visit was both streamlined and straightforward. It brings us great satisfaction to know that Ally provided you with exceptional service during your time with us. Your feedback about the efficiency of our processes helps us continue delivering the quality experience our customers deserve. We truly value customers like you who take the time to share their experiences.

January 02, 2026

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Dealer was accommodating to our needs and time of appointment. Also, fast and efficient delivery n repair. More

by rhonda520
Service Price Transparency
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Recommend Dealer
Yes
Jan 05, 2026

Crest Volvo Cars responded

Thank you for your wonderful feedback. We're delighted that our team was able to work with your schedule and provide the flexible service you needed. It's wonderful to hear that you found our delivery and repair services both quick and thorough. Your experience reflects our commitment to making vehicle service as convenient as possible for our customers. We truly appreciate you taking the time to share your positive experience.

January 02, 2026

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We purchased our Volvo V 90 cc here new in 2017. We have been coming back for schedule services ever since. Our service advisor, Ally, is very attentive and knowledgeable. Our car runs like new. More

by DavidK
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Crest Volvo Cars responded

We are delighted to hear about your wonderful experience with your V90 over the years. It's fantastic that you've remained a loyal customer since purchasing your vehicle in 2017 and continue to trust us with your scheduled maintenance needs. We're thrilled that your service advisor has provided you with such attentive and knowledgeable care, ensuring your vehicle continues to perform excellently. Thank you for choosing Crest Volvo Cars for both your purchase and ongoing service needs.

January 01, 2026

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Allie was great and kept me informed during my service encounter. Her extra attention to customer service is excellent. More

by PAUL.RINALDI409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Crest Volvo Cars responded

We are delighted to hear about your positive experience with our service team. It sounds like you received exceptional care and communication throughout your visit. Having a team member who prioritizes keeping customers well-informed and provides that extra level of attention truly makes a difference in the overall service experience. Your kind words about the outstanding customer service you received mean a great deal to us at Crest Volvo Cars. We appreciate you taking the time to share your feedback.

December 31, 2025

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Employee Rating

They helped through a complex situation on my car and found a loaner even without appointment. More

by Joseph.bruce01
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jan 02, 2026

Crest Volvo Cars responded

Thank you for sharing your experience with us. We understand that dealing with complex vehicle situations can be stressful, and we are pleased to hear that our team was able to work through the challenges with your car effectively. Providing a loaner vehicle, even when you arrived without a scheduled appointment, reflects our commitment to supporting our customers when they need assistance most. Your positive feedback about how we handled your situation means a great deal to our entire team.

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