Aly Thompson
Aly Thompson at Oakes Kia

Aly Thompson | Page 3

Service BDC

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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60 Reviews
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60 Reviews

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60 Reviews of Aly Thompson

December 08, 2023

Dealership Rating
Employee Rating

Great communication! Great service! Schedulers make it so easy. Technicians explain the process well. No complaints! More

by stouppe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyric Greene , Alaina Rosendahl

Dec 08, 2023

Oakes Kia responded

We're delighted to know you had a great experience with our team at Oakes Kia! We strive for clear communication and top-notch service. Thanks for the positive feedback, we appreciate it!

December 06, 2023

Dealership Rating
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Service was fast. good, restroom was clean. took good care of well like you always do. More

by steven4of7
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Meidinger

Dec 07, 2023

Oakes Kia responded

Steven, these are all things we love to hear! Thank you for supporting Oakes Kia with a 5-star review!

December 05, 2023

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They were quick and fast. They knew exactly what i wanted. They didn’t hassle me. They made it very convenient for me. More

by aniahgaines19
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyric Greene , Alaina Rosendahl

Dec 05, 2023

Oakes Kia responded

Aniah, we're glad to know you had a timely and hassle-free experience here at Oakes Kia. We always aim for convenience and efficiency. Thanks for the review!

November 18, 2023

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It was great experience everyone was helpful and courteous. Honest and fair. We will be back More

by zachary.d.harmon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lyric Greene , Alaina Rosendahl

Nov 20, 2023

Oakes Kia responded

These are all things we love to hear, Zachary! Thank you for choosing Oakes Kia!

November 18, 2023

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The service group is always friendly, helpful and always answers my questions, no matter what I am needing clarified. More

by MILCOFIELD418
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyric Greene , Alaina Rosendahl

Nov 20, 2023

Oakes Kia responded

We're glad to know our service team at Oakes Kia has been consistently helpful and friendly! We always aim to provide clear answers to all your questions. Thanks for the positive feedback!

November 18, 2023

Dealership Rating
Employee Rating

Oaks Kia has always done an amazing job on servicing my car. Their service team is always friendly and ready to assist whenever you need them. More

by MCJUNMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyric Greene , Alaina Rosendahl

Nov 20, 2023

Oakes Kia responded

It's great to know that our service team at Oakes Kia has consistently delivered 5-star service. Drive safely, and we hope to see you again down the road!

November 16, 2023

Dealership Rating
Employee Rating

This is a great place to go. Fast service. Very professional. Friendly staff. The best quality Kia dealership in town. One of the best overall dealerships to deal with in town. More

by marksala2017
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyric Greene , Alaina Rosendahl

Nov 16, 2023

Oakes Kia responded

We're delighted to know you had a positive experience with us at Oakes Kia! Our team always aims for fast, professional service. Thanks so much for your kind words and support!

November 14, 2023

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Great customer service. Will look at all my something’s wrong stuff without rolling their eyes. I will buy a car from this company again. Good service dept. More

by cacurtis5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyric Greene , Zach Fortner, Justin Neyland, Alaina Rosendahl

Nov 15, 2023

Oakes Kia responded

We're delighted to know you had a great experience with our team at Oakes Kia! We appreciate your trust in us and look forward to assisting you again. Safe travels until then!

October 28, 2023

Dealership Rating
Employee Rating

Very long wait for an oil change. 2 hours is way to long when someone has an appointment. More

by dustynholly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyric Greene , Zach Fortner, Alaina Rosendahl

Oct 30, 2023

Oakes Kia responded

I am sorry for any delay you experienced and will look into this with my team to help us improve for you next time. I apologize for any inconvenience and hope we get the chance to earn your five stars soon. Take care, Jeff Solomon - Service Director - 816-474-2900

October 26, 2023

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Employee Rating

Nice waiting room. I waited there while they updated the firmware for the security, they aligned my front end and change my whole, gave me back a clean car. More

by davis3686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua, Lyric Greene , Isabella Brown, Zach Fortner, Kim Guyton, Alaina Rosendahl

Oct 26, 2023

Oakes Kia responded

We're glad to know you had a comfortable wait while we took care of your vehicle at Oakes Kia. It's great that our team could provide the necessary updates and services for your car, including returning it clean! Thanks for sharing this positive review with us.

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