Aly Thompson
Aly Thompson at Oakes Kia
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Aly Thompson | Page 3

Service BDC

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.9
57 Reviews
4.9

57 Reviews

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57 Reviews of Aly Thompson

November 18, 2023

Dealership Rating
Employee Rating

Oaks Kia has always done an amazing job on servicing my car. Their service team is always friendly and ready to assist whenever you need them. More

by MCJUNMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alaina Rosendahl , Lyric Greene

Nov 20, 2023

Oakes Kia responded

It's great to know that our service team at Oakes Kia has consistently delivered 5-star service. Drive safely, and we hope to see you again down the road!

November 18, 2023

Dealership Rating
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It was great experience everyone was helpful and courteous. Honest and fair. We will be back More

by zachary.d.harmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alaina Rosendahl , Lyric Greene

Nov 20, 2023

Oakes Kia responded

These are all things we love to hear, Zachary! Thank you for choosing Oakes Kia!

November 18, 2023

Dealership Rating
Employee Rating

The service group is always friendly, helpful and always answers my questions, no matter what I am needing clarified. More

by MILCOFIELD418
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alaina Rosendahl , Lyric Greene

Nov 20, 2023

Oakes Kia responded

We're glad to know our service team at Oakes Kia has been consistently helpful and friendly! We always aim to provide clear answers to all your questions. Thanks for the positive feedback!

November 16, 2023

Dealership Rating
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This is a great place to go. Fast service. Very professional. Friendly staff. The best quality Kia dealership in town. One of the best overall dealerships to deal with in town. More

by marksala2017
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alaina Rosendahl , Lyric Greene

Nov 16, 2023

Oakes Kia responded

We're delighted to know you had a positive experience with us at Oakes Kia! Our team always aims for fast, professional service. Thanks so much for your kind words and support!

November 14, 2023

Dealership Rating
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Great customer service. Will look at all my something’s wrong stuff without rolling their eyes. I will buy a car from this company again. Good service dept. More

by cacurtis5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alaina Rosendahl , Zach Fortner, Lyric Greene, Justin Neyland

Nov 15, 2023

Oakes Kia responded

We're delighted to know you had a great experience with our team at Oakes Kia! We appreciate your trust in us and look forward to assisting you again. Safe travels until then!

October 28, 2023

Dealership Rating
Employee Rating

Very long wait for an oil change. 2 hours is way to long when someone has an appointment. More

by dustynholly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alaina Rosendahl , Zach Fortner, Lyric Greene

Oct 30, 2023

Oakes Kia responded

I am sorry for any delay you experienced and will look into this with my team to help us improve for you next time. I apologize for any inconvenience and hope we get the chance to earn your five stars soon. Take care, Jeff Solomon - Service Director - 816-474-2900

October 26, 2023

Dealership Rating
Employee Rating

Nice waiting room. I waited there while they updated the firmware for the security, they aligned my front end and change my whole, gave me back a clean car. More

by davis3686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Amezcua, Alaina Rosendahl, Isabella Brown , Zach Fortner, Lyric Greene, Kim Guyton

Oct 26, 2023

Oakes Kia responded

We're glad to know you had a comfortable wait while we took care of your vehicle at Oakes Kia. It's great that our team could provide the necessary updates and services for your car, including returning it clean! Thanks for sharing this positive review with us.

October 24, 2023

Dealership Rating
Employee Rating

The service department is always a pleasure to deal with. They are quick in getting cars done and out to the customer. Jarrod is a great service advisor, and calls to update if anything unexpected is found More

by aric.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrod Bollinger

Oct 25, 2023

Oakes Kia responded

Aric, it's great to know that Jarrod and Aly have been able to provide you with such excellent service at Oakes Kia. We appreciate your kind words about their communication skills and dedication!

October 21, 2023

Dealership Rating
Employee Rating

Brought in the car for some recall service. Other services were recommended, but when we declined, there was no pressure, no cajoling, no hard sell. It was nice to be treated like our opinion m More

by ZEBRATECH
Recommend Dealer
Yes

Other Employees Tagged: Alaina Rosendahl , Zach Fortner, Lyric Greene, Chad McGaha, Hannah Mondragon

Oct 23, 2023

Oakes Kia responded

We're glad to know you felt respected and valued during your visit to Oakes Kia. It's important for us that our customers feel comfortable with their decisions. Thanks for sharing this positive experience!

October 11, 2023

Dealership Rating
Employee Rating

Good attention to detail. Got my car in and out and had great checkout service More

by BWISMER14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alaina Rosendahl , Chad McGaha, Hannah Mondragon

Oct 11, 2023

Oakes Kia responded

We're thrilled we could get you back on the road in a timely manner! Thanks for being an Oakes Kia customer!

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