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Alyssa Herdrich
8 Reviews
Alyssa Herdrich, (Aly Sells Cars) at Bill Luke Marana. I identify quality vehicles, give the customer top dollar for their vehicles, and ensure customer satisfaction. "With a passion for automobiles and a dedication to excellence, Aly sets the standard for acquisition management in the automotive industry."
Read moreDealership Experience
2 yrs, 10 mos
Industry Experience
6 yrs, 5 mos
Specialties & Trainings
Digital communication etiquette training
Appraisal lane process training
Same-day purchasing process training
Auction platform training (Manheim, ACV, etc.)
High-volume dealership operations training
Grant Cardone sales training
Andy Elliott sales training
vAuto inventory management training
Reconditioning and service cost analysis
Equity mining training
Market analysis and pricing strategy training
Prospecting and lead generation training
Social media engagement training
Reputation and online review management training
Team leadership training
Time management and productivity training
Sales psychology training
Conflict resolution training
Process improvement training
Vehicle appraisal training
Trade walk and inventory evaluation training
Negotiation and closing training
Objection handling workshops
CRM process training
Internet lead conversion training
Customer experience training
Customer retention training
Vehicle history and accident report interpretation
Networking and community outreach
Adaptability in fast-paced environments
Microsoft Office and Google Workspace proficiency
vAuto
inventory management software experience
Customer experience management
Active listening
Persuasive communication
Follow-through and accountability
Same-day purchasing process management
CRM Software Certifications
OSHA Workplace Safety Training
Facebook/Meta Ads Certification
Social Media Marketing Certification
Team collaboration
KPI and performance tracking
Data entry and documentation accuracy
Vehicle history report analysis
VIN decoding and option verification
Reconditioning cost estimation
Contract and title paperwork knowledge
Compliance awareness
Social media lead engagement
Text, email, and phone communication
Reputation management and review generation
Acquisition and appraisal process training
Vehicle appraisal and market evaluation
Trade-in analysis
Negotiation and objection handling
Relationship building and customer retention
Lead management and follow-up
CRM management
Inventory acquisition strategy
Market pricing analysis
Wholesale purchasing
Communication skills
Customer service and conflict resolution
Prospecting and outbound calling
Internet lead response
Appointment setting and confirmation
Closing techniques
Time management and multitasking
Management
Car Selling
Car Buying
Communication
Operations
Problem Solving
Languages Spoken
English
Spanish
Employee Video
8 Reviews of Alyssa Herdrich
April 15, 2024
Awesome service! They answered all my questions and were extremely accommodating. Our salesman Chris went above and beyond to make sure this deal happened for us. They answered all my questions and were extremely accommodating. Our salesman Chris went above and beyond to make sure this deal happened for us. More
by Josh
Other Employees Tagged: Christopher Clemens
April 12, 2024
The team at Bill Luke Marana are great. Everyone is very friendly and easy to work with. We will definitely be coming back next time we’re in the market for a vehicle. Everyone is very friendly and easy to work with. We will definitely be coming back next time we’re in the market for a vehicle. More
by cmandrews70
Other Employees Tagged: Edgar Gastelum, Christopher Clemens
April 08, 2024
Aly and Ismeal were amazing. My husband passed and I did not need two cars. They were so kind and made the process smooth. Another great reason to shop at Bill Luke. They truly My husband passed and I did not need two cars. They were so kind and made the process smooth. Another great reason to shop at Bill Luke. They truly cared about me and not "making a sale". More
by Brian.jauch
Other Employees Tagged: Ismael Cruz
March 14, 2024
We had an awesome experience with Bill Luke, we were trading in my vehicle so we could upgrade for our growing family. Nicholas H was awesome, listened to what we were looking for and had great customer trading in my vehicle so we could upgrade for our growing family. Nicholas H was awesome, listened to what we were looking for and had great customer service (him and my husband were talking all about cars, you would’ve thought they’d been friends forever). Overall we will return in the future and will recommend Bill Luke and Nicholas to any friends and family in need of a new vehicle. More
by Alexa Cann
Other Employees Tagged: Nicholas Holliday
March 04, 2024
Great service and fair deal. Overall good people and very responsive crew, they care about their customers. Overall good people and very responsive crew, they care about their customers. More
by Luis
Other Employees Tagged: Dario Arce , Conrad Rivera
February 23, 2024
Aly is the person to see! She started with looking at my Van, and when I visited unannounced they passed me to Edgar and he was great too. The two of them made the process so She started with looking at my Van, and when I visited unannounced they passed me to Edgar and he was great too. The two of them made the process so easy that it took only a couple of hours to complete. I will only shop at Bill Luke and plan on being a life-long customer. I also recommend checking out the pictures of the Luke family in the back. The family has so much integrity and you can see that with the the second best pilot in WW1 having Luke AFB named after him. More
by robkeo
Other Employees Tagged: Edgar Gastelum
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