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Alyssa Roybal
Alyssa Roybal at Clement Hyundai

Alyssa Roybal

Service Advisor

Clement Hyundai

500 Clement Point Drive
Wentzville, MO 63385

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4.6
332 Reviews
4.6

332 Reviews

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332 Reviews of Alyssa Roybal

December 03, 2025

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Employee Rating

My service was completed in less than one hour when I had expected a two hour wait. Very easy check in and check out. More

by etblue49chevy
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2025

Clement Hyundai responded

Hello Etblue49chevy, Thank you for the great review and for mentioning our service department! We’re thrilled to know you had a positive visit. Please don’t hesitate to reach out if we can help with anything down the road. Sincerely, Your Friends at Clement Hyundai

December 02, 2025

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This dealership is always professional and helpful. Keeps you informed on services required. Provides excellent customer service. More

by Jami
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Workmanship
Service Time
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Recommend Dealer
Yes
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Dec 02, 2025

Clement Hyundai responded

Hello Jami, Thank you for taking the time to leave us a review and for highlighting our service department! We truly appreciate your feedback and are glad we could provide a great experience. We're always here if you ever need assistance in the future. Sincerely, Your Friends at Clement Hyundai

December 01, 2025

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Employee Rating

Went in for recall. Couldn’t fix. 8:30 appt. Car worked on at 10:30 More

by parface
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Workmanship
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Service Communication
Recommend Dealer
No
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November 26, 2025

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Needed an Oil Change - did not try and sell us anything else, which was very much appreciated. Fast and even washed the car. More

by sherry_caldwell
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Jackson

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Nov 26, 2025

Clement Hyundai responded

Hello Sherry, Thank you for taking the time to leave us a review and for highlighting our service department! We truly appreciate your feedback and are glad we could provide a great experience. We're always here if you ever need assistance in the future. Sincerely, Your Friends at Clement Hyundai

November 19, 2025

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They always greet me with a smile and never try to high pressure me into something. They do what I ask, answer my questions and are ,so far, pleasant to do business with. I shall return. More

by TMERRILL1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2025

Clement Hyundai responded

Hello Tmerrill1, Thank you for taking the time to leave us a review and for highlighting our service department! We truly appreciate your feedback and are glad we could provide a great experience. We're always here if you ever need assistance in the future. Sincerely, Your Friends at Clement Hyundai

November 08, 2025

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Employee Rating

They are really nice and willing to help. They do what it takes to get you in a ride. Excellent help More

by lindahurt56
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 11, 2025

Clement Hyundai responded

Hello Lindahurt56, thank you for taking the time to leave us a review and for those kind words. We greatly appreciate you and hope to serve you again! Sincerely, Your Friends at Clement Hyundai

November 07, 2025

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Employee Rating

After purchasing my Santa Fe from your dealership we found that the extended warranty that we also bought from you, Clement did not want to honor. It also appears that your service department has an hon More

by xtimeAppt+3145621237
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jay Brown

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Nov 29, 2025

Clement Hyundai responded

Hi xtimeAppt+, This is Stephanie Brown, at Clement Hyundai. I just saw your review and I’m concerned because we have no record of any Santa Fe customer being denied a valid extended warranty claim — and we definitely don’t have an “honesty problem” in service. That said, I take this seriously and want to fix whatever happened. Could you please call me directly at 636-887-8711 (or reply here with your full name) so I can look up your purchase and the warranty paperwork right away? I’ll get it straightened out Monday when service open back up after being closed for the weekend. Thank you, Stephanie Brown Customer Service Clement Hyundai 636-887-8711

November 07, 2025

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NA the salesman was all about selling the car then once we bought it wasn't much help the service department is good at times More

by j_craig1
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Workmanship
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Service Communication
Recommend Dealer
No
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Nov 29, 2025

Clement Hyundai responded

First of all, a big thank you for being our customer j_Craig1! Your comments about our sales and service personnel are noted. As you would expect, we will always try to do the right thing each and every time we meet you! We will see you next time!

November 05, 2025

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My appointment was completed in a professional and timely manner. All questions were answered and explained thoroughly about my car. More

by donna.cruzen1952bs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown

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Nov 06, 2025

Clement Hyundai responded

Hello Donna, We appreciate your kind words and for recognizing our service team! Thank you for sharing your experience with us. We're happy to help any time your vehicle needs service again. Sincerely, Your Friends at Clement Hyundai

November 05, 2025

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People are friendly and knowledgeable. On time service and they do extra checks to make sure care is running well. More

by mkgrannemann59
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 06, 2025

Clement Hyundai responded

Hello! Thank you for taking the time to leave us a review. We always strive to provide the best customer service and are happy to hear that goal was met. We greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

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