Alyx Simons

The recall on my car was easy to make appointment and in and out in timely mattrr and out in timely mattrr More

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Everyone was very pleasant. Kevin took care of me and my car runs like a charm. Very happy. Kevin took care of me and my car runs like a charm. Very happy. More

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Absolutely terrible service every time have taken my vehicle there. It's like the service writer is no good at his job. I will never go here again. I gave them a second chance and it went as good as the vehicle there. It's like the service writer is no good at his job. I will never go here again. I gave them a second chance and it went as good as the first time. Find a different dealer. More

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I am happy with all the results and help with all my questions answered, I still have a lot to learn about my new truck, I know I get get help when needed, thank you. questions answered, I still have a lot to learn about my new truck, I know I get get help when needed, thank you. More

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How many times do I need to brink in truck to fix same issues and there are more than one? Two year old n not over Ed under warranty. Salesman biggest liar when selling extra warranty that covers everythi issues and there are more than one? Two year old n not over Ed under warranty. Salesman biggest liar when selling extra warranty that covers everything.that I purchased. More

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Kevin was friendly and very professional. Our car was done in a timely manner and even washed before returned to us. Our car was done in a timely manner and even washed before returned to us. More

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Your service was great Can you just double check on the tire range my tires were really low on the psi when I left there tire range my tires were really low on the psi when I left there More

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When we sat down with the salesman, he said “I have selected three vehicles that have been reduced by $6000.” We test drove two of them and selected number two. Because of my high credit score, I q selected three vehicles that have been reduced by $6000.” We test drove two of them and selected number two. Because of my high credit score, I qualified for zero percent interest rate. However when we did the paperwork, I was told I would have to pay the full price without any incentives. The reward for good credit is higher prices! From the salesman:” ford does not offer rebates plus 0% financing. ford (the manufacturer not the dealer) will do conventional financing with rebates or special financing with no rebates. in addition, ford escapes do not come with spare tires, they come with inflator kits.” The odd thing is a previous car we purchased from Ford for my wife received the rebates and special financing. there are 2026 models on the lot. By purchasing a 2025 we benefit the dealer. Before the dealership was Gregg Young, it was All World Ford. But the genesis was Mike Murphy Ford. The nice thing about small town dealers you get to know them and develop relationships with them. Their word is their bond and a handshake sealed the deal. We no longer have that here. More

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Brought truck in for service. Service writer stated it would be warranty. After having truck for 4 days they finally got to it and I had to call them to get status. They then said Service writer stated it would be warranty. After having truck for 4 days they finally got to it and I had to call them to get status. They then said it wasn't covered under warranty which was strange but it is what it is. They said they were still looking into it. Then 3 days later they called back and said it was done and I had to pay some money down before I came to pick it up. I asked how much tland they said $600! They expected me to pay $600 for something that they never called about, never asked if they should proceed and just did the work and expected a large payment. I asked the manager if this was how they run business and he said yes so I will not be taking any of my vehicles here for service anymore. They will charge you all kinds of money without even letting you know until it's too late. Go somewhere else. More

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Did a great job, picked up and delivered in a timely manner. Kept me informed throughout the service process manner. Kept me informed throughout the service process More

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