Alyx Simons

Your service was great Can you just double check on the tire range my tires were really low on the psi when I left there tire range my tires were really low on the psi when I left there More

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When we sat down with the salesman, he said “I have selected three vehicles that have been reduced by $6000.” We test drove two of them and selected number two. Because of my high credit score, I q selected three vehicles that have been reduced by $6000.” We test drove two of them and selected number two. Because of my high credit score, I qualified for zero percent interest rate. However when we did the paperwork, I was told I would have to pay the full price without any incentives. The reward for good credit is higher prices! From the salesman:” ford does not offer rebates plus 0% financing. ford (the manufacturer not the dealer) will do conventional financing with rebates or special financing with no rebates. in addition, ford escapes do not come with spare tires, they come with inflator kits.” The odd thing is a previous car we purchased from Ford for my wife received the rebates and special financing. there are 2026 models on the lot. By purchasing a 2025 we benefit the dealer. Before the dealership was Gregg Young, it was All World Ford. But the genesis was Mike Murphy Ford. The nice thing about small town dealers you get to know them and develop relationships with them. Their word is their bond and a handshake sealed the deal. We no longer have that here. More

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Brought truck in for service. Service writer stated it would be warranty. After having truck for 4 days they finally got to it and I had to call them to get status. They then said Service writer stated it would be warranty. After having truck for 4 days they finally got to it and I had to call them to get status. They then said it wasn't covered under warranty which was strange but it is what it is. They said they were still looking into it. Then 3 days later they called back and said it was done and I had to pay some money down before I came to pick it up. I asked how much tland they said $600! They expected me to pay $600 for something that they never called about, never asked if they should proceed and just did the work and expected a large payment. I asked the manager if this was how they run business and he said yes so I will not be taking any of my vehicles here for service anymore. They will charge you all kinds of money without even letting you know until it's too late. Go somewhere else. More

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Did a great job, picked up and delivered in a timely manner. Kept me informed throughout the service process manner. Kept me informed throughout the service process More

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Very accommodating to a tight schedule I had! Thanks to the tech that stayed late to finished it! That was above and beyond and I will be back! Thanks to the tech that stayed late to finished it! That was above and beyond and I will be back! More

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Loved the mobile service. ,very professional and respectful . Introduced other mobile services as well while here ,very professional and respectful . Introduced other mobile services as well while here More

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The work I had done was in a timely manner. Justin.was very conscientious about keeping me informed of services being done. He answered all my questions about the recall and went through all t Justin.was very conscientious about keeping me informed of services being done. He answered all my questions about the recall and went through all the paperwork that was generated. I was very satisfied with him and the service work. More

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Communication on schedule, work plan, service needed, and all details outstanding. Service writers (Kevin Locke, Justin Porter) were exceptional. Sales staff and admin staff friendly, helpful, and pleasant. all details outstanding. Service writers (Kevin Locke, Justin Porter) were exceptional. Sales staff and admin staff friendly, helpful, and pleasant. Prices reasonable. Facilities (wait area, sales area, shop area, bathrooms, etc. all clean and inviting. Every aspect of contact with this dealership outstanding and cannot suggest any improvements. This was my first experience with this dealership (was consistently displeased and left another Ford dealership with which I had dealt for 40 years), and I will only purchase new vehicles and service from Gregg Young Ford in the future. More

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Straight forward and good communication. It made getting what i needed done very easy. Would go back It made getting what i needed done very easy. Would go back More

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Staff is really helpful and awesome to work with! I would recommend this dealership to all my friends and family! I would recommend this dealership to all my friends and family! More

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