Amanda Fitzlaff
Amanda Fitzlaff at Coos Bay Toyota

Amanda Fitzlaff

Business Manager

Coos Bay Toyota

2001 North Bayshore Drive
Coos Bay, OR 97420

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31 Reviews
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31 Reviews

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31 Reviews of Amanda Fitzlaff

July 18, 2023

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Employee Rating

This is the most helpful and generous dealership in oregon!, there is no sales pressure and both Shannon and Tony went the extra mile to help me with my purchase of a RAV4 PRIME. More

by Cay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Post , Shannon Boatright

August 17, 2020

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Employee Rating

This is the Awesome Greatest Toyota dealer in the USA bar none HAPPY customer Charles R . I would like to say I am always happy when I come to Coos Bay Toyota.From the car wash to service dept.I am treated l More

by mudvillites333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2020

Coos Bay Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

June 13, 2020

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Employee Rating

Customer Service I am so impressed with this dealership!! From the moment I walked in the door with my mother Joyce, to today. Everyone from Lori, the Service Desk More

by kendalldoden
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve Schofield, Alison Hatten, Lori Sappington , Glen, the Manager and the man that sits to the right of him. If I forgot anyone, I'm sorry....

Jun 16, 2020

Coos Bay Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience, Kendall! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

June 13, 2020

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Employee Rating

customer service I have been doing business with Coos Bay Toyota for over 45 years. I have been very happy with their service , but none more than just recently. The More

by joyceclark756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Schofield, Alison Hatten, Lori Sappington , Glen, dealership manager,

Jun 16, 2020

Coos Bay Toyota responded

Joyce, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Coos Bay Toyota's Service Department. Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

June 13, 2020

Dealership Rating
Employee Rating

I trusted this dealership the first time we bought there had a great manager when we went back a few years later asked for him they said he was fired so they had us work with Izzy he really took full advant More

by cmmorin1970
Recommend Dealer
No

Other Employees Tagged: Izzy Perez, Guy Hawthorne

Jun 13, 2020

Coos Bay Toyota responded

Hello CMMORIN1970, My name is Sheri Banes and I am the Customer Service Manager here at Coos Bay Toyota. I see you had purchased your Santa Fe from Izzy with a trade in that had $6,000 of negative equity. Your account was later notated that you were not happy about a recall that came out on the Santa Fe and wanted to get out of it and into another vehicle in less than a year of owning it. Unfortunately, when financing you do not usually have equity built up until halfway through the term so there was some negative equity that rolled over to your new loan on the Rogue. The new loan on the Rogue being on 84 months would not brake even until the middle of 2021. It sounds to me like it is the numbers game that you are not happy with. Looking over the details it appears no one was trying to take advantage of the situation and got better than great deal on the Rogue to accomplish what you were asking of us, to get you out of the Santa Fe. If you would like to discuss this further please reach out to me, sheri@coosbaytoyota.com or 541-267-3121

October 15, 2018

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Employee Rating

Outstanding service! Bought my first brand new car ever! A 2018 Toyota Camry! Andrea was the best, making the whole experience easy and great! I got great service from her More

by SFreitag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2018

Coos Bay Toyota responded

Thank you for your review and congratulations on your new Toyota Camry! It is great to hear our team could provide you with a 5-star experience. Please don't hesitate to contact us if we can assist you with anything else. Enjoy your new ride! Sincerely, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

February 25, 2018

Dealership Rating
Employee Rating

Good folks to deal with, all the way around. The salesman (Marc) was very thorough in getting us what we wanted and made the process very quick and easy. We had one previous service on our older More

by JoyceD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marc Firsching

Mar 16, 2018

Coos Bay Toyota responded

Thank you for the great review. I am glad to hear Marc could provide you with a quick and efficient car buying experience. We hope to see you again soon. Sincerely, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

January 26, 2018

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Awesome Deal and Service The Salesman Kelly Milburn was wonderful to work with. He made the process smooth and easy. The BEST deal and service in town. I will certainly come b More

by DeniseL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Milburn

Mar 16, 2018

Coos Bay Toyota responded

We appreciate you taking a moment to leave us this great review. Kelly is an important member of our team and he will be glad to hear he could provide you with a positive experience. Please let us know when we can assist you again! Best regards, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

January 11, 2018

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I’ve got my Soul! Izzy made my purchase quick and easy! He went above and beyond to assure that I got the best deal possible! Friendly staff everywhere. Purchased my fi More

by Soulgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Izzy Perez

Mar 16, 2018

Coos Bay Toyota responded

Thank you for your review. We strive to provide each of our guests with an outstanding experience and it is great to hear Izzy could do just that. We hope you continue to enjoy your new vehicle and look forward to working with you again. Sincerely, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

October 12, 2017

Dealership Rating
Employee Rating

Again BEST deal, price and service. This is the second car purchase from Coos Bay Toyota . Again I am so happy with my like new 2008 Toyota Highlander. This Toyota dealership takes p More

by Lindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kelly Milburn, Lori Sappington , Glen Arnsberger

Oct 14, 2017

Coos Bay Toyota responded

Thank you for leaving us this great review, Lindy. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121

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