Amanda Madala

Very clean, staff very courteous, and I was appreciative of car wash cookies! Thank you of car wash cookies! Thank you More

by sheri58 Verified Customer Verified Customer

Report | Print

On Friday, July 18, 2025, I brought my 2012 Nissan Maxima into the Service Department for a 10:00 AM appointment scheduled by Service Advisor Amanda C. Madala. Amanda greeted me with a warm smile and was exc into the Service Department for a 10:00 AM appointment scheduled by Service Advisor Amanda C. Madala. Amanda greeted me with a warm smile and was exceptionally pleasant and helpful. I informed her that I needed an oil change and mentioned a broken fog light lens. She promptly provided a price quote and kept me well informed throughout the service process. While waiting, I had the pleasure of speaking with Janet Hanson, who was friendly and welcoming. During our conversation, she kindly reminded me that I had service points available and suggested I ask Amanda to apply them to my bill. I truly appreciated her attentiveness and thoughtfulness—Janet went above and beyond, and I give her high praise for her customer care. I’d also like to acknowledge Duke, Amanda, Janet, and Corey for doing an outstanding job. Everyone was professional, courteous, and made sure all my concerns were addressed. Keep up the excellent work! More

by GWMSJR9423 Verified Customer Verified Customer

Report | Print

Great Sales Department. Sales staff is awesome. The finance staff is great. Great purchase experience. Don't use the service department!!! I have been asked to expand Sales staff is awesome. The finance staff is great. Great purchase experience. Don't use the service department!!! I have been asked to expand the details. I do not want the entire dealership dragged down because of the service. More

by FRANK.RUMORO Verified Customer Verified Customer

Report | Print

Friendly people and thorough service. I appreciated the video of my vehicle, information, and recommendations. When Ken called he answered all of my questions and explained the quote. I appreciated the video of my vehicle, information, and recommendations. When Ken called he answered all of my questions and explained the quote. More

by meieram Verified Customer Verified Customer

Report | Print

It is ok, it seems to be better than the dealership on 27th Street. Staff did not seem excited to see me, but perhaps it was a low-energy day. 27th Street. Staff did not seem excited to see me, but perhaps it was a low-energy day. More

by mark.ulmen Verified Customer Verified Customer

Report | Print

Great service No pressure Very friendly Very helpful Scott was great to work with. Grezt Scott was great to work with. Grezt More

by Jason.ostrowski Verified Customer Verified Customer

Report | Print

Gordie Boucher does great service on my 2015 Nissan Xterra at reasonable prices. My 2015 Xterra has 141,156 miles on it and it runs great. Xterra at reasonable prices. My 2015 Xterra has 141,156 miles on it and it runs great. More

by Dan.Yan2018 Verified Customer Verified Customer

Report | Print

Outstanding service from Amanda Madala. Gordie Boucher Nissan, Greendield is the place go for great service. Amanda let us know, along the way the process the service dept. was taking to r Gordie Boucher Nissan, Greendield is the place go for great service. Amanda let us know, along the way the process the service dept. was taking to repair the car. Service was very timely. Would also like to add entire dealership was extremely clean, Friendly knowledgeable staff. Will continue to purchase Nissans from this dealership. More

Report | Print

I appreciate the sales staff but am completely disappointed in the service department. I feel offended by the amount of times of deception. Amanda was the first person involved in this issue. It i disappointed in the service department. I feel offended by the amount of times of deception. Amanda was the first person involved in this issue. It is not totally her fault but she was person that did or was told to not mention the replacement part is different and will not function or match the same. My issue is currently still in progress. The service department has wastes hours of my time by my returning to the dealership, bring in for scheduled appointments, sitting and waiting for the service repair and it doesn't get fixed. Every time they assure me it is taken care of. This is the 3rd car I have purchased at this dealership. I had great experiences working with the sales staff. Leo and Kip have assisted me and my family all 3 times. They understood and found the right cars to meet needs. Can say enough about them. In past surveys I have given the dealership the highest rankings. I don't want to rank the whole dealership on the level of dislike I have for the service department. I want to make it clear the sales part of dealership warrants 10 stars if it that was possible and I would give the service part no stars!! More

by FRANK.RUMORO Verified Customer Verified Customer

Report | Print

Service people did not acknowledge me when I pulled up. Got out the car stand to the side. Nobody said anything no hi how can I help you? Nothing just rude. Got out the car stand to the side. Nobody said anything no hi how can I help you? Nothing just rude. More

by TennilleHudson26 Verified Customer Verified Customer

Report | Print