Amanda Peck
Amanda Peck at Land Rover North Haven

Amanda Peck | Page 10

Service Advisor

Land Rover North Haven

525 Washington Ave
North Haven, CT 06473

4.9
184 Reviews
4.9

184 Reviews

Write a Review

184 Reviews of Amanda Peck

July 21, 2023

Dealership Rating
Employee Rating

Completed all service as expected and brought my car back to me which was very helpful. More

by ttordanato
Recommend Dealer
Yes
Jul 24, 2023

Land Rover North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 19, 2023

Dealership Rating
Employee Rating

It is a very good dealership and all the staff are very helpful and friendly. More

by pvdobratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathleen Infante, Domenic Cerreto , Bill in sales

Jul 20, 2023

Land Rover North Haven responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 30, 2023

Dealership Rating
Employee Rating

Excellent dealership People very professional helpful Timely addressing of all problems Highly recommend to lother customers More

by fusi.stefano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2023

Land Rover North Haven responded

Thank you for the kind words for our service department, Stefano! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 11, 2023

Dealership Rating
Employee Rating

Did not have the part needed due to it being on backorder and had no idea when it would be available again. But took the opportunity to suggest other things that they could work on in excess of $6000 More

by TTHINCKLEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2023

Land Rover North Haven responded

Unfortunately parts availability continues to be an ongoing concern. I'm sorry we are not able to give you a more accurate arrival date for the part you need. In regards to the other work recommended, it would have been remiss of us not to mention such a severe coolant leak before you left with the vehicle. We picked up your vehicle for service, provided you with a complimentary loaner, and did not charge you for the diagnosis. There was no pressure to perform any other repairs, we just wanted to make sure you were aware. If you would like to discuss further please contact me at 203-508-7032. Sincerely, Kathi Infante Service Manager JLR North Haven

Jun 15, 2023

TTHINCKLEY responded

You had already responded to me on the 12th.

May 29, 2023

Dealership Rating
Employee Rating

Outstanding staff in service. Service advisors are on top of it every time I bring our cars in. More

by JKronholm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 27, 2023

Dealership Rating
Employee Rating

Makes servicing my vehicle easy. Polite and efficient staff. Thank you to all members of staff involved More

by MARTIN.MACKAY1956
Service Communication
Recommend Dealer
Yes
May 30, 2023

Land Rover North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Martin, and we are thrilled that you found your experience with us here at Land Rover North Haven to be a positive one. Please don't hesitate to reach out if you need anything else. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 20, 2023

Dealership Rating
Employee Rating

Land Rover has always been very accommodating, professional, and quick with their help. I always feel welcomed and know my car is in great hands. There is never an issue. More

by Zeph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2023

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 14, 2023

Dealership Rating
Employee Rating

Great service team and technicians! Jim, Bill and Dave from sales and parts are true professionals! More

by JMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Aiken, Dave Esposito , Bill Kokoszka

May 15, 2023

Land Rover North Haven responded

Thank you for choosing Land Rover North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 14, 2023

Dealership Rating
Employee Rating

It is run as an insular “club” with no sense that the customer is truly valued More

by EFSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Aiken, Kathleen Infante, Domenic Cerreto , John Apuzzo, Armad Hinton

May 18, 2023

Land Rover North Haven responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

May 12, 2023

Dealership Rating
Employee Rating

Excellent service and very responsive. Waiting room quiet and accommodating. All repairs and service well done More

by James Yue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Aiken, Kathleen Infante, Domenic Cerreto , John Apuzzo, Armad Hinton

May 14, 2023

Land Rover North Haven responded

James, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

...
10
...