Ambrose Orlando | Page 6

I had a tremendous expirence working with the staff at Thomas Ford. I was looking at new escapes with Ambrose and also told him after test driving the escape with him that I would also be looking at the s Thomas Ford. I was looking at new escapes with Ambrose and also told him after test driving the escape with him that I would also be looking at the suburu outback.He gave me his card and assured me that he would be there for me.I called him a couple days later and said thanks for his help but I had to put off puchasing for a month or so but I would get back to him in a months time and he again said that any questions or concerns that he would be there for me.In that months time the suburu dealership called me at least 9 times and 3 different people doing the calling harrassing me on my cell phone at work after I told my suburu salesman the same thing I told Ambrose! Why Im sharing this part of my story is we all have heard about the pushy high pressure car salesman( and believe me ive dealt with my share in the past) and thats what I got with the suburu dealership and their employees! After a months time I stopped in Thomas Ford to talk to Ambrose and he was busy with another customer. As I was waiting for him Gary came up to me and introduced himself and said that David could help me until Ambrose was free and Dave took me out test driving. When we returned I was sold on this car and then Dave and Gary got the paper work rolling , Ambrose was free and he helped out and I was so impressed with the team effort invovled. Here I was wanting to be loyal to Ambrose and to make sure he got the commision but that was the last thing on his, Gary's or Dave's mind as all their effort was to make me comfortable and to expedite the process. EXCELLENT across the board Thomas ford is and a total breath of fresh air in todays world.Im not a number or a customer I feel like Im a friend. So I cant say enough about Thomas Ford, if you want competitive fair pricing,friendly genuine people, and want to leave out the pushy arrogant salesmen please go in to Thomas Ford and check them out as you wont be dissapointed. Nick P. Salem,Ma Proud escape owner and friend of Thomas Ford! More

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These guys were more than helpful in getting my into a new car that I was not only excited about, but that was also practical and fit my requirements of a strict budget. I knew very little about the whole new car that I was not only excited about, but that was also practical and fit my requirements of a strict budget. I knew very little about the whole car buying process, but these guys made it simple, easy, and exciting. They focused on what I wanted and needed in a car, giving me tips and helpful advice along the way. They treated me like they cared about making a practical choice and not a choice that I couldn't afford or that was a big sale for them. They expressed their excitement in my first car purchase, making it that much more enjoyable. It was a great experience buying from these guys and I couldn't imagine my first car purchase being any more exciting / pleasing! More

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I purchased my new Ford Fusion Hybrid at Thomas Ford because some months earlier when I began shopping for a new car, I received the best information and the most courteous treatment (Ambrose Orlando) o because some months earlier when I began shopping for a new car, I received the best information and the most courteous treatment (Ambrose Orlando) of all the dealerships I'd visited. Once I was ready to buy, I went back to Thomas Ford and to Orlando where all of my questions were answered and there was zero pressure to buy. I'm 66 year old and have owned many cars (this is my first American car since 1978)and can honestly say that this was the most pleasant automobile buying experience I've ever had. More

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