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Amelia Kachel

Overview Reviews (254) Inventory (260)

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Amelia Kachel

Express Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9

254 Reviews

Overview Reviews (254) Inventory (260)

4.9

254 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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254 Reviews of Amelia Kachel

April 23, 2026

Dealership Rating

Employee Rating

Erika was my saleswoman. She was great person to deal with; professional and knowledgeable. I will work with her again. She was great person to deal with; professional and knowledgeable. I will work with her again. More

by loyal customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Erika Delgado

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Apr 23, 2026 -

Piazza Honda of Reading responded

We're happy to hear Erika provided such a professional and knowledgeable experience at Piazza Honda of Reading! We look forward to working together again! Safe travels!

March 10, 2026

Dealership Rating

Employee Rating

Piazza Honda Reading makes getting in and out quick and easy. Great communication. The courtesy car service is a real benefit. easy. Great communication. The courtesy car service is a real benefit. More

by LEEJB01

Verified Customer

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 10, 2026 -

Piazza Honda of Reading responded

We love to hear that our team makes every experience hassle-free. Thank you for choosing Piazza Honda of Reading!

February 20, 2026

Dealership Rating

Employee Rating

The place is nice, the employees are friendly. The surface on credit card usage is ridiculous. The surface on credit card usage is ridiculous. More

by JUANADEJESUS01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Cindy Patton, Joe Walker, JON BARTH , Alex Milanes, Wesley Wixon

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Feb 21, 2026 -

Piazza Honda of Reading responded

Hi Juanade! Thank you for your feedback. We’re glad to hear you found our location nice and our team friendly at Piazza Honda of Reading. We’re sorry to hear you were frustrated with the credit card service fee. We understand how additional charges can be disappointing. The fee helps cover processing costs from the card providers, but we certainly never want it to feel unreasonable or unexpected.

February 13, 2026

Dealership Rating

Employee Rating

Excellent Service. Good communication and clear about what they do, plus a very pleasant staff. Good communication and clear about what they do, plus a very pleasant staff. More

by LUIS FERNANDEZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Cindy Patton, Joe Walker, JON BARTH , Alex Milanes, Wesley Wixon

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Feb 15, 2026 -

Piazza Honda of Reading responded

Hi Luis! We’re thrilled to hear that you experienced excellent service and appreciated the clear communication from our team. Providing transparency and maintaining a pleasant, welcoming environment are very important to us, so it’s great to know that came through during your visit to Piazza Honda of Reading!

February 06, 2026

Dealership Rating

Employee Rating

It’s such a pleasure to deal with the sales and service professionals at Piazza Honda of Reading . Both Rob and Amelia are the best . professionals at Piazza Honda of Reading . Both Rob and Amelia are the best . More

by James Campitelli

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robb Szymanksi

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Feb 07, 2026 -

Piazza Honda of Reading responded

Hi James, we’re thrilled to hear that you had such a positive experience with both our sales and service teams! We’ll pass along your kind words to Rob and Amelia. Thank you for choosing Piazza Honda of Reading!

February 03, 2026

Dealership Rating

Employee Rating

I showed up with no appointment and they took care of my CRV in no time! I appreciate the transparency about what they were working on as they were working on it. CRV in no time! I appreciate the transparency about what they were working on as they were working on it. More

by AdamZiz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Cindy Patton, Joe Walker, JON BARTH , Alex Milanes, Wesley Wixon

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Feb 03, 2026 -

Piazza Honda of Reading responded

Adam, reviews like this one make our day! Thank you for choosing Piazza Honda of Reading and for sharing your experience. See you next time!

February 01, 2026

Dealership Rating

Employee Rating

Excellent service, the people were very friendly and worked quickly. I would definitely recommend them. worked quickly. I would definitely recommend them. More

by LETicia

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Cindy Patton, Joe Walker, JON BARTH , Alex Milanes, Wesley Wixon

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Feb 03, 2026 -

Piazza Honda of Reading responded

Hi Leticia, we are pleased to read your kind words about our team! Thank you for recommending Piazza Honda of Reading!

January 20, 2026

Dealership Rating

Employee Rating

Service was excellent and easy. The wait was quick for all that was being done. The wait was quick for all that was being done. More

by DAVID.SANDS22

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 21, 2026 -

Piazza Honda of Reading responded

Hi David! Thank you for leaving us this five-star review and for your kind words about our service team at Piazza Honda of Reading! We'll see you next time!

January 15, 2026

Dealership Rating

Employee Rating

I was welcomed in the lot, directed where to go. The intake was easy and clear. The service area could be made more comfortable. The intake was easy and clear. The service area could be made more comfortable. More

by PDKDGRAF

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 16, 2026 -

Piazza Honda of Reading responded

Thank you for highlighting our easy and clear service process, and we appreciate your feedback about the service area. Your input helps us improve! We hope to see you again at Piazza Honda of Reading!

January 14, 2026

Dealership Rating

Employee Rating

Initially my visit was for an oil change and annual inspection. A transmission leak was identified so inwas quickly placed in a loaner car and on my way. Amelia was amazing with updates as the process inspection. A transmission leak was identified so inwas quickly placed in a loaner car and on my way. Amelia was amazing with updates as the process went on and the warranty process was completed. She was thorough and consistent in her updates so i always knew the status and the step in the process. More

by ROBD

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jan 15, 2026 -

Piazza Honda of Reading responded

Thank you for sharing your feedback about Amelia and the team! We appreciate your patience and trust during the repair process. See you next time at Piazza Honda of Reading!

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