Ami Groves

We purchased a C300 Mercedes from Texas cars direct in 2013. We so enjoyed the no hassle experience then, that we purchased our next vehicle a Ford F-150 super crew in 2021. The professional streamlined c 2013. We so enjoyed the no hassle experience then, that we purchased our next vehicle a Ford F-150 super crew in 2021. The professional streamlined car buying experience is the best that we have ever experienced over our 45 year car buying experience in USA and abroad. Thank you Texas Cars direct for offering such a wonderful car buying experience to your customers. Than you Dan and Ami. More

Report | Print

This was my first time working with this dealership and I can actually say that they lived up to the reviews and their online videos they are posted. My process was handled by Ami and it was a seamless and q can actually say that they lived up to the reviews and their online videos they are posted. My process was handled by Ami and it was a seamless and quick process. I also had interactions with other individuals and everyone was pleasant. Meanwhile; the vehicle I chose was also being looked at my someone else, however; Ami kept me abreast and to my favor she reached out to let me know that it was still available. From examining, to the test driving and the final process, my experience was great. Looking forward to doing business in the future. More

Report | Print

Ami was great to work with at Texas Cars Direct. She was very accommodating with our schedules for us to meet and check out car. very accommodating with our schedules for us to meet and check out car. More

Report | Print

Dan was great to work with. Great conversation and the process was smooth and the easiest time I have ever had buying a car. Great team! Would buy from again! process was smooth and the easiest time I have ever had buying a car. Great team! Would buy from again! More

Report | Print

Texas cars direct pleasantly professional with a large stable of beautiful luxury cars. Ami Groves made everything very easy and fast from the by my self test drive to setting my phone up and explaining t stable of beautiful luxury cars. Ami Groves made everything very easy and fast from the by my self test drive to setting my phone up and explaining the controls on the Mercedes Benz c300.good price and good trade in value on my car. Highly recommend TX. Cars direct. More

Report | Print

I reached out to Texas Cars Direct regarding a vehicle I was very interested in buying. Ami, one of the finance people, reached out fairly quickly and was very pleasant. I emailed her with a little informat was very interested in buying. Ami, one of the finance people, reached out fairly quickly and was very pleasant. I emailed her with a little information and mentioned that there may be a small hiccup on my credit and asked if this could potentially be a problem. She then went completely cold on me and told me I needed to fill out an application. She didn’t tell me where to find it, or send me in directly, or even ensure me that they would help me the best they can. I was treated like a low end customer and I was immediately put off. I contacted another local dealership that had the EXACT vehicle I wanted and they treated me like a REAL customer. They worked with me and we found out my hiccups weren’t that bad. I Ended up buying the EXACT car Texas Cars Direct had and they treated me the way a customer should be treated. I even called Ami and left a message for her to call me back before I made the decision to go check out the other dealership. Ami never returned my call. Lastly, I told ami that I was having issues getting financed (I was not) just to see one last time if she would be receptive to trying to help me. She told me that If they can’t help me, she probably cannot either and completely wrote me off. I have purchased several cars over the years and this was the worst I have ever been treated. I will NOT recommend Texas Cars Direct to ANYONE. Shame on you, I would have purchased your vehicle that day. More

Report | Print

Very helpful and friendly staff. Excellent choice of available vehicles. Ami was great to deal with. Very good financing offered and no pressure at all. available vehicles. Ami was great to deal with. Very good financing offered and no pressure at all. More

Report | Print

Ami was professional, full of knowledge about my new Mercedes Benz and process was breeze! I highly recommend Ami. She is my go to now! Mercedes Benz and process was breeze! I highly recommend Ami. She is my go to now! More

Report | Print