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Amy Trotter

Overview Reviews (13) Inventory (89)

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Amy Trotter

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Columbia

1470 Hwy 98 E
Columbia, MS 39429

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4.8

13 Reviews

Overview Reviews (13) Inventory (89)

4.8

13 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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13 Reviews of Amy Trotter

September 26, 2025

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Employee Rating

Clean and professional took care of my oil change in a short time and had me on my way with a smile short time and had me on my way with a smile More

by ronmoney1959

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Chapman, Dana Douglas, Chris Waltz

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Oct 01, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re happy to hear your oil change was quick and the team left you with a smile. Thank you for sharing your experience!

September 12, 2025

Dealership Rating

Employee Rating

Friendly helpful and they pri b ided great customer service i really appreciate Mr Charles service i really appreciate Mr Charles More

by rhonda7377

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Chapman, Dana Douglas

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Sep 15, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad to hear Charles provided you with friendly and helpful service. We truly appreciate your kind words and look forward to serving you again!

August 27, 2025

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I received excellent service at Walt Massey and am happy with the repairs and price. with the repairs and price. More

by nlosito94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Chapman, Dana Douglas

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Aug 27, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you’re happy with both the repairs and the price! Thank you for trusting us with your vehicle.

August 22, 2025

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Employee Rating

Great place. Love coming to this location. Everyone is helpful . And friendly. Thank you for always taking care of my car Love coming to this location. Everyone is helpful . And friendly. Thank you for always taking care of my car More

by charmedladi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Chapman, Dana Douglas

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Aug 25, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad to hear you enjoy coming to see us! Our team loves making sure you and your car are always well taken care of. Thank you for your kind words!

August 06, 2025

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Employee Rating

he kept me updated the whole time and was a really great advisor and I would recommend him to anyone!!!!!!!!!!!! advisor and I would recommend him to anyone!!!!!!!!!!!! More

by Marissawild8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Chapman, Dana Douglas

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Aug 08, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

So glad to hear you had such a great experience! We’ll be sure to share your kind words with him—thank you for the recommendation!

June 11, 2025

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Employee Rating

I felt I could have confidence in this dealership at the time I was received and the process was easy and stress free. My fist time here and I will return when my vehicle needs tending time I was received and the process was easy and stress free. My fist time here and I will return when my vehicle needs tending More

by Tiger

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Anthony Chapman, Dana Douglas

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Jun 11, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re so glad your first visit left a great impression! It's important to us that every customer feels confident and at ease throughout the process. We look forward to seeing you again when your vehicle needs service—thank you for trusting us!

May 19, 2025

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Employee Rating

I have been using their service dept. for years & have found them to be reliable, efficient, honest, and competitive in their prices. Their workmanship is first class and I will continue for years & have found them to be reliable, efficient, honest, and competitive in their prices. Their workmanship is first class and I will continue to bring my vehicles to them for maintenance.. they keep me updated on the progress. The mechanics are making on the vehicle and it’s always been ready when promised.. More

by Noemail21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Miryam Evans

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May 23, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We truly appreciate your continued trust and support over the years! It means a lot to know you’ve found our team reliable, honest, and efficient. We’re committed to keeping that first-class workmanship going every time you visit.

April 11, 2025

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Employee Rating

My appointment was at 0730. My jeep was still sitting where I parked it at 0750. Reason was they were getting the oil ready. My jeep was still sitting where I parked it at 0750. Reason was they were getting the oil ready. More

by STEVENKITTELSON999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Cole Bourne , Miryam Evans

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Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

Thank you for your feedback. We understand how important your time is, and we’re sorry for the delay in getting started. We’ll review this with our team to ensure better preparation and smoother service going forward.

April 08, 2025

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Employee Rating

It was clean, the service guy was helpful and respectful. Overall it was a good experience. Overall it was a good experience. More

by stanza06

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 18, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re glad to hear you had a good experience! Providing a clean environment and respectful service is what we aim for—thanks for choosing us!

April 02, 2025

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Employee Rating

Miryam was super nice and helpful! Great dealership, staff and excellent service. Thanks so much! Great dealership, staff and excellent service. Thanks so much! More

by joshmiller8806

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Miryam Evans

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Apr 05, 2025 -

Walt Massey Chrysler Dodge Jeep RAM Columbia responded

We’re thrilled to hear Miryam and the team made your experience a great one! Thanks so much for the kind words—we’re glad we could help!

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