Ana Rivera-Aleman

One of the worst dealerships I have ever been to. We went twice the first time we went they said they did not have the title for the car yet, but that was only one salesperson talking point. We were We went twice the first time we went they said they did not have the title for the car yet, but that was only one salesperson talking point. We were about to leave disappointed but I called while I was in the car and they said the car is available and we came back but then they told us someone had put down a deposit on it. What was the point of making us come back all the way from that far for no reason and no sale. I do not understand these people. They rip you off and do not even make a profit off of it. The second time we came because I convinced my dad to give them another chance we were so close to buying the car but when we turned the car on their was so many check engine lights. My dad told them to fix it and we'll come back tomorrow to pick up the car. But then they gave us pushback about how they can fix the car today and they will have it ready. But that many engine lights fixed in a day...? Not possible. My dad asked them for proof that they actually fixed it but they did not have anything at all, they just gave us a paper signed by the manager stating that they did fix it. But come on your telling me you have no proof and then they tried to state that the car was perfectly fine its just that it was sitting on the lot for so long that the lights came up. The car was only there for a week...So please tell me how does that work? But my dad put that aside and said okay fine lets talk about the numbers, guess what these people also tried to charge an extra 3,000 dollars for a reconditioning fee. As a dealership it is your job to make sure the car is in tip-top shape before selling it to the customer. On top of that they tried to charge us extra to fix the car before selling it to us, you guys are a multi-million dollar company really? Have some shame trying to rip off a customer. Not only that but our finance manager that was assigned to us, his name was Tony he was one of the rudest people ever. He seemed nice at first but then became all passive aggressive out of nowhere when my dad said he wants to wait until tomorrow to sign and take the car. Overall, these people do not know how to run a business, and worst experience ever. Don't even try to go here it's just not worth it. More

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On March 15th, 2025, I visited the Kia Dealership in Huntington to explore options for trading in my 2019 Kia Optima. I was initially skeptical due to past negative experiences at other dealerships, but Huntington to explore options for trading in my 2019 Kia Optima. I was initially skeptical due to past negative experiences at other dealerships, but Kia Huntington quickly erased all my concerns. I was first assisted by Ana, who was incredibly welcoming, knowledgeable, and attentive. She took the time to address all my needs and concerns, making the process feel easy and comfortable. Thanks to her guidance, I was able to lease a 2024 Kia K4. George handled the financial portion and did an outstanding job helping me stay within my budget. He went above and beyond to offer additional services and support for the duration of my 3-year car loan. I'm truly grateful I chose Kia Huntington. Both Ana and George provided exceptional service, and I must also commend the rest of the staff for their professionalism and support. I highly recommend the Kia Dealership in Huntington for anyone considering a new vehicle or needing reliable car services. More

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