Anastacio "Nacho" Ortega

The service with this dealership is SO hit or miss. First experience I waited FOUR!!! hours for an oil change because they also lost my keys! Second experience was fine, no issues And my third expe First experience I waited FOUR!!! hours for an oil change because they also lost my keys! Second experience was fine, no issues And my third experience my inital advisor did not call or communicate about my service at all so I didn't even get done what their website said it was! I ended up having to pay more money. Thank goodness the second Advisor, Carina, was wonderful and so extremely helpful. More

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Experience great and excellent service. Was very knowledgeable and kind with what ever I needed. Great hospitality every time Was very knowledgeable and kind with what ever I needed. Great hospitality every time More

by dreboy_2002 Verified Customer Verified Customer

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Thank you for doing very good work. I am very appreciative of that the work was done the same day. I am very appreciative of that the work was done the same day. More

by rolira99 Verified Customer Verified Customer

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I came in for an oil change and they charge me for a 6cylinder oil change when my truck is a v4 and had the nerve to say why didn’t I say anything.. it’s not my job to say.. Also, I’m not even sure t 6cylinder oil change when my truck is a v4 and had the nerve to say why didn’t I say anything.. it’s not my job to say.. Also, I’m not even sure they even changed the oil, the oil gauge wasn’t reset. Probably the worst place I’ve ever been! More

by Tomasa Verified Customer Verified Customer

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Fast friendly service Service rep gave me his cell phone # Vehicle clean no problems Good job phone # Vehicle clean no problems Good job More

by whitneyd80 Verified Customer Verified Customer

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Gimmicky , Shady , Do not try to finance with them. All 4 tired different, no run flat , no jack All 4 tired different, no run flat , no jack More

by mikeyjenn04 Verified Customer Verified Customer

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Great dealership. Never really have complaints. Just go to service. They are great. Nacho is the best service employee. Never really have complaints. Just go to service. They are great. Nacho is the best service employee. More

by Gonzo615 Verified Customer Verified Customer

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Thanks for the service. it was fast, easy and efficient. We will be coming back it was fast, easy and efficient. We will be coming back More

by jcr1robert Verified Customer Verified Customer

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Dealership it's self is great, the service part is even better. Got my car in a timely manner better. Got my car in a timely manner More

by Gonzo615 Verified Customer Verified Customer

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Spoke to Nacho, when I dropped it off, told him some of the issues going into it. Yet, never called about anything. I went days without hearing from him. And when I picked up the truck, I asked him several the issues going into it. Yet, never called about anything. I went days without hearing from him. And when I picked up the truck, I asked him several times if they confirmed the issue was resolved. He kept on saying yes.I had the truck for 24 hours before having more issues then when I brought it in. He claimed it was just a result of the age of the car. When I called asking if anyone drove it to confirm that it wasn't a fluke thing. They said that they only went off the report from the first time. No one drove it because of the noise, which I told them at the beginning it was there since I bought the car. No one drove it, in the first visit either. Just going off a computer readout, which I did before I brought it in. After talking about the issue, they told me if they just repaired what I asked then whats the point of them. Extremely rude and I will never use them again. Cost me $1600 to be lied too, and it created a situation where I now have to trade my truck in because of what they did. More

by christianedwardvigil Verified Customer Verified Customer

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