Andre Goolsby | Page 4

First and Foremost, our salesperson Andre Goolsby was the main resaon for the above scores. Andre took the time to get to know my wife and I and treated us as real people and not just as customers. Andre w main resaon for the above scores. Andre took the time to get to know my wife and I and treated us as real people and not just as customers. Andre was very thorough in presenting the features and benefits of the car even before we took the test drive. Once we decided to buy, the sales process was seamless and we were out the door with the car within 2 hours of negoiating the purchase price. My wife had to bring the car back in the following week for some touch-up and Andre was there at 0730 in the morning to meet her, take her to work and then deliver the car back to her at her office later in the day. In my mind that is Quality Service, from a Quality Salesperson from a Quality Dealership. More

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Andre Goolsby what can I say but you are a great sale rep. My experience at Infiniti of South Atlanta was wonderful. Andre thanks for all the information and phone calls, it took a year for you to get Ch rep. My experience at Infiniti of South Atlanta was wonderful. Andre thanks for all the information and phone calls, it took a year for you to get Chris and I there but we made it. The 2011 Infiniti QX56 that we purchased is a great vehicle. Infiniti of South Atlanta keep up the good work I would recommend you guys anytime. (Andre for SURE!) More

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Andre and the rest of the Infiniti team were first rate. They made the shopping experience extremely pleasant and rewarding. Given the complicated nature of my deal, two lease trade ins, it would have been They made the shopping experience extremely pleasant and rewarding. Given the complicated nature of my deal, two lease trade ins, it would have been easy for Andre and John to lose patience. But that was not the case. Rather, they spent a considerable amount of time working through several options. This is my third buying experience with this dealership and I plan to make it more. More

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I've been following the launch of Infiniti's all new QX-56 SUV and couldn't wait to finally see it in person. I contacted all the dealerships in the Atlanta area to see who would get the first one! Af QX-56 SUV and couldn't wait to finally see it in person. I contacted all the dealerships in the Atlanta area to see who would get the first one! After weeks of, "when can you come in" and "I'll call you", I started looking farther south. That's when I was contacted by Andre, at Infiniti of South Atlanta. He not only was very informative, he was always keeping me informed as to the status of the QX. After many emails and phone calls, the day finally came for me to make the 125 mile trip south to finally test drive this unit. I had NO INTENTION of making any kind of purchase, since I was still in over my head in a Mercedes I wished I never had, but Andre, and his staff greeted me with a warm welcome and showed me everything Infiniti had to offer. I was not only introduced to Eric, the Sales Manager, but to John, the Owner as well. I felt like everyone was there waiting for me to assist in my experience. THIS WAS A FIRST! I have had the opportunity to own many other highline vehicles, however I never considered Infiniti to please my desire for comfort, performance, and my embarrassing ego, yes my status means a lot. The QX-56 I purchased from Infiniti of South Atlanta exceeds all my expectations which makes me wonder, why I don't see more of them on the road. Because of this, I feel like I'm in an exclusive club. The QX can speak to itself, but now one can truly describe the personal touch that Andre, and his staff put on the entire transaction. Even though he knew I was meeting him to see the QX, he still took the time to evaluate my wants, needs and time. When all was said and done, Andre delivered my QX to my office in person. Not only did he show me every feature, and most importantly, how to use it. This type of customer service I have never experienced. Even after owning 2 Lexus products, 1 BMW, and my past 3 Mercedes Benz. My other associates in the office are all interested in what Infiniti, and Andre have to offer. Andre is bringing a convertible to the office for my parter to see how it compares to his SL. If you are looking for the best bang for your buck, I highly recommend Infiniti of South Atlanta for ALL you automotive needs! J. Bauer, MD, FACS More

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This was the best car buying experience yet. It was well worth the 5 hour trip even with two young children. We were treated well and felt both sales and finance had our best interest at heart. When we are worth the 5 hour trip even with two young children. We were treated well and felt both sales and finance had our best interest at heart. When we are ready for another vehicle, we will definately contact them again. More

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Dear Andre, I came in for service on my 09 QX56 not to Dear Andre, I came in for service on my 09 QX56 not to purchase a 2011 QX56.I ask you about the 2011 QX56 and if you had any on the lot.You was very Dear Andre, I came in for service on my 09 QX56 not to purchase a 2011 QX56.I ask you about the 2011 QX56 and if you had any on the lot.You was very professional and extremely helpful with the features the truck had to often. I am enjoying my new truck and I thank you that you was my salesperson the experince was great so keep doing what you do best and that is smile.I don't remember the guys names that did my paper work but I truly thank them also. You all were very nice so there is nothing more for me to say but excellent service all around. J.Kitchen More

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My husband and I traded two cars in for two used cars and it was the worst experience! We came on a Sunday picked out the cars and filled out the form to run our credit. Andre gave us what our monthly paymen it was the worst experience! We came on a Sunday picked out the cars and filled out the form to run our credit. Andre gave us what our monthly payments would be and said the bank was closed and for us to drive the cars home and come back the next day. I asked him point blank if he was trying to get us to drive the cars to fall in love with them and then we came back the next day our payments were going to be way higher, he told us no he would not do that. Well that was a lie, the next day when we met with Cleo, the finance mgr our payments were nowhere close to what Andre showed us. As a matter of fact there was one car on the lot my husband wanted and Andre told him it was out of our price range when my husband let Cleo know this he said that the car would be better for us! We ended up working out a deal with Cleo, who should have got the commission since he was the one who did ALL the work! We agreed on a price for the car if they put new tires on it since they were bald and fix all the scratches from where someone keyed it on the lot. I was told to bring my car in the next Monday to get this done. Well Sunday came around and I called Andre to see if everything was still a go and he let me know that the paint guy would not be in that day and that he would come pick my car up the next Monday from my work and leave me a loaner car. Well that Sat I called again and he said he forgot to order my tires that it would have to wait until the next Monday and I told him that I was going out of town and I needed the tires on it before that Friday so he agreed that he would pick my car up on Wed. Well no call on Tue so I called him again to see if we were still on and he asked if he could do it on Thur and put the tires on it and the paint would have to wait until a later date because once again the paint guy was off for the week. At this point I was very frustrated and let him know I felt like I was getting the run around. That I should be happy that I bought a car and that I wasn’t. Then he asked me "ARE YOU DONE YET? AFTER ALL I HAVE DONE FOR YOU!" I was in disbelief that he would speak to a customer yet a woman like this! He proceeds to yell and talk over me and then hangs up. I call the receptionist and ask to speak to the sales mgr because I have a complaint and she must have told Andre so instead of an mgr on the phone Andre picks up and asked if I had a problem with him then tells me that I was yelling and screaming at him. I never once raised my voice at him. Very unprofessional on both him and the receptionist! I ended up speaking with Cleo who saved the day! I feel this bad experience has made me not enjoy my new car! More

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I purchased my 06 M35 almost a year ago. I purchased the car because I loved the way my sister's FX drove. My 1999 Maxima had over 300K miles, too. So I knew I wanted to stay within the Nissan family of c car because I loved the way my sister's FX drove. My 1999 Maxima had over 300K miles, too. So I knew I wanted to stay within the Nissan family of cars. I must admit I was concerned with the mileage but everyone assured me the car wasn't broken in, yet. I must agree 45K miles into ownership - it still drives like "new". I've gotten a few warnings and a $1000 speeding tix because I didn't realize how fast I was going!!! Aside from the speeding tix - I really enjoy my car. My sales experience was great! I purchased the car a few miles before one of the 1st major services, the dealership - had already performed the major service. My tires were in great condition. My continued service experience is wonderful, too. I always deal with Fakadu and I am never disappointed. Thanks guys for the great service and I'll be driving the M until the wheels fall off! :) More

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The car is awesome and my family and I just love it. The Infiniti make and service are the target all auto companies should be striving to achieve. Dealing with the owner, John, was a pleasure and demonstr Infiniti make and service are the target all auto companies should be striving to achieve. Dealing with the owner, John, was a pleasure and demonstrated very well why this dealership will survive any economy our government generates. More

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