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Andrea Arnold
Andrea Arnold at Ross Downing GMC Cadillac

Andrea Arnold

Business Development Director

Ross Downing GMC Cadillac

1301 S Morrison Blvd
Hammond, LA 70403

5.0
12 Reviews
5.0

12 Reviews

Write a Review

Dealership Experience

10 yrs, 11 mos

Industry Experience

32 yrs

12 Reviews of Andrea Arnold

May 21, 2026

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Employee Rating

No pressure just real relaxed purshase of a new vehicle. Great price , salesman and business manager very helpful. More

by jcrain1144
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith, James Davidson salesman

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March 11, 2026

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Truly my first great car buying experience. Didn't feel rushed, everything was explained well, and I am very happy with my vehicle More

by Markb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Dudak

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Mar 13, 2026

Ross Downing GMC Cadillac responded

Hello Mark, we’re glad your visit made such a positive impression. Taking the time to explain everything clearly is important, and it’s great to hear you’re happy with your new vehicle.

December 22, 2025

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Great doing business once again with you guys , And I’m looking forward to doing more business in the near future 😎👍🏾 More

by Glo56782004
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank & His associate

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Dec 23, 2025

Ross Downing GMC Cadillac responded

Hi, thank you for sharing your experience. We are glad to hear that your visit to Ross Downing GMC went well and that you are looking forward to working with us again. We appreciate your continued trust and look forward to assisting you with your future needs.

April 29, 2025

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Employee Rating

They got my truck repaired in very little time . I was happy about that . Good job More

by butlerWilliam471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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Apr 30, 2025

Ross Downing GMC Cadillac responded

Thank you, William! We're glad to hear your truck was repaired quickly and that you were happy with the service. We appreciate the kind words and look forward to helping you again at Ross Downing GMC Cadillac!

April 14, 2025

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Employee Rating

Very Pleasant experience. No hassling. Knew exactly what I was looking for so no need for upselling. More

by larry.j.bleakley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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Apr 15, 2025

Ross Downing GMC Cadillac responded

Thank you, Larry! We're happy to hear you had a smooth, no-pressure experience with us at Ross Downing GMC. It's always our goal to make the process easy and straightforward. We appreciate your feedback!

January 05, 2025

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I was pleased with the personal and friendly service and interactions of the sales staff I felt as though we mattered to the sales staff and were not just another sale. With this in Mind I would recomme More

by Stephen.phillipe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James and Jack

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Jan 06, 2025

Ross Downing GMC Cadillac responded

Thank you so much, Stephen! We're thrilled to hear that you felt valued and appreciated by our sales staff. Creating a personal and friendly experience is always our goal, and it’s great to know we delivered that for you. Your recommendation means the world to us, and we’d be honored to help your friends find their next vehicle. We truly appreciate your kind words and your support!

September 30, 2024

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Employee Rating

Clean and professional. Employee's are sure nice. Service department gets customers in and out quickly More

by kyle2kold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

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Oct 01, 2024

Ross Downing GMC Cadillac responded

Thank you, Kyle! We’re glad to hear you found our service clean and professional. Our team appreciates your kind words and is dedicated to getting customers in and out quickly. We look forward to serving you again at Ross Downing Buick GMC Cadillac!

June 03, 2024

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Employee Rating

Jay is my got to guy. This is the 2nd time I have been for servicing and each without a hitch. No nonsense, straight to the point. Enjoyed this experience. More

by usmc0105
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith, Jay

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Jun 04, 2024

Ross Downing GMC Cadillac responded

Hi, Thank you for your feedback! We're delighted to hear that Jay has provided you with excellent service on both visits. We appreciate your trust in us and look forward to continuing to serve you.

June 02, 2024

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Employee Rating

Professional down to dotting the i and crossing the t. I would recommend this dealership to my friends. More

by NightRider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Larry King

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Jun 05, 2024

Ross Downing GMC Cadillac responded

Hi, Thank you for your recommendation! We're thrilled to hear that you had a professional experience with us, down to the details. If you ever need anything else or have more questions, don't hesitate to reach out. We appreciate your support and look forward to serving you and your friends in the future!

Jun 05, 2024

Ross Downing GMC Cadillac responded

Hi, Thank you for your feedback! We're delighted to hear that you had a professional experience with us at Ross Downing Buick GMC. We appreciate your recommendation and look forward to serving you and your friends in the future.

February 27, 2024

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Employee Rating

Always the best service Ross Downing Buick GMC Cadillac. I plan to visit often. Thanks More

by jamesdav2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kassidy

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Feb 28, 2024

Ross Downing GMC Cadillac responded

Dear James, Thank you for your kind words and loyalty to Ross Downing Buick GMC Cadillac! We're thrilled to hear that you always receive the best service with us. We look forward to welcoming you back on your future visits. If you ever need anything or have any questions, please don't hesitate to reach out.

Feb 28, 2024

Ross Downing GMC Cadillac responded

Hello, Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Ross Downing Buick GMC Cadillac. We look forward to welcoming you back again soon!

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