Andrea Valeriano

My new car purchase at Castle Subaru in Mchenry was a 5 STAR experience! I just purchased a 2025 Outback Wilderness and traded in a vehicle. My reasons are as follows: Price Points – - The negotiated pr STAR experience! I just purchased a 2025 Outback Wilderness and traded in a vehicle. My reasons are as follows: Price Points – - The negotiated price was stellar. - The promotional finance rate. - Top dollar for my trade in plus tax credit towards new vehicle. - Price of extended warranty (I choose to purchase.) Dealer Customer Service/Staff – - My sales consultant, Andersen, is an outstanding young man. He is polite, respectful, knowledgeable and not pushy [at all], he was on point and straight forward; no game playing needed. I had the best experience buying a car for myself with him. - The General Sales Manager, Nicole, is on her game! Super nice, super helpful, friendly, polite and Nicole will 100% do what she promises. She makes it happen! - Victor, in the Finance Office, where you sign all your paperwork [and any additional Add-Ons you may like] is easy going and very nice to close out your purchase. He is not pushy, like most in the finance office are, he is respectful of your answers and is a cool guy to chat with about cars or anything. For my new car purchasing (over 12), Victor has been the best finance office experience to date. Overall, the only other time I had such a positive experience was when we bought my fiancé a new car in 2022. For me, Castle Subaru was the best new car buying experience to date. No pressure, No hassles, No xx, GREAT Customer Service, Great OTD pricing/finance rate/trade in, and everything completed online after test driving then went in the next day with my fiancé for about an hour…and off we went. Easy Peasy! More

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