Andrea Yonker | Page 6

Exellent service, good prising. Just need to show a little more detail when cleaning used cars to put on lot. Just need to show a little more detail when cleaning used cars to put on lot. More

by Linares81 Verified Customer Verified Customer

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This writeup is for the salesfloor in general. ..and not to single out 1 person. very unprofessional. they need to stop making rude comments within earshot of customers, and stop treating their cus ..and not to single out 1 person. very unprofessional. they need to stop making rude comments within earshot of customers, and stop treating their customers like the IQ is less than broccoli. Items were added to the vehicle that should have been optional and we were advised they are added automatically after delivery and we are required to pay for them, even if we do not want it. agents make snarky comments about fellow workers. I.e. "oh, they are scatterbrained" our salesperson had a tendency to get snarky with comments i.e: "I dont care about your cards...it's late!" which was in reference to us doing research on carvana prior to us coming in to pick up our new vehicle. Finance agents are very deceitful. We were asked what we were looking for in trade in for our vehicle. we advised this figure and was advised by someone in finance that he couldn't come close, but he would never give an actual figure. Once we got tired of the game and decided to pass on everything, they suddenly wanted to work with us. This type of "game" only prolongs the time spent having to deal with a vehicle purchase, makes the customer irritated with the amount of time it takes and plays a huge role in deciding if another vehicle will be purchased there in the future. At one point, it was stated by someone, "this guy is annoying". (not professional at all). Tint was supposed to be placed on the front windows (there was an 8 hour period before the truck was picked up...plenty of time to do this). This was not done, so the truck had to be brought back to have this completed. when we brought the vehicle back, comments such as "is that the one they tried to lowball" was heard by agent talking on the salesfloor. (we were the ONLY ones there at the time). So, in closing. We will buy another Ford. but it will not be from Jenkins or its affiliates. More

by pekin70 Verified Customer Verified Customer

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Would recommend to all i know about this great dealership It looks like everyone who works there wants the very best for their customers Very attentive to details much appreciated Thank you It looks like everyone who works there wants the very best for their customers Very attentive to details much appreciated Thank you More

by LEOYOUNG1945 Verified Customer Verified Customer

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No BS dealership. Cut and dry with friendliness to go with it. Ask the right questions and get good conversations. Cut and dry with friendliness to go with it. Ask the right questions and get good conversations. More

by Tanner Verified Customer Verified Customer

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This dealership went above and beyond to make sure everything was perfect. Andrea and Ron were fantastic. Bruce was wicked awesome and got the deal done. Dave was very knowledgable and got us a great everything was perfect. Andrea and Ron were fantastic. Bruce was wicked awesome and got the deal done. Dave was very knowledgable and got us a great rate. It was a very positive experience. We would highly recommend them. Thanks More

by viscontegeorge Verified Customer Verified Customer

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Everybody was very helpful and pleasent and made the car buying experence a painless deal. Not like some of the other companies. I would recommend them to any one who is looking for a new car. buying experence a painless deal. Not like some of the other companies. I would recommend them to any one who is looking for a new car. More

by KUSAMAN Verified Customer Verified Customer

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Not a good experience as there were several things that were wrong & we found the errors but we felt like they were not honest about things & we approached them about it! They made the deal happen for us were wrong & we found the errors but we felt like they were not honest about things & we approached them about it! They made the deal happen for us but it left a bad taste in our mouth! Sorry More

by KPETERS8943 Verified Customer Verified Customer

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They were awesome in handling the special order of my Ford Bronco Badlands. Will work with them again! Ford Bronco Badlands. Will work with them again! More

by PADAMS7 Verified Customer Verified Customer

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