Andrew Dubanik

Andrew is poor communicator. Your service center isn’t good at acknowledging people being there. Your service center isn’t good at acknowledging people being there. More

by ericd9380 Verified Customer Verified Customer

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They have been great with my warranty service. Today was exceptional! The service department is outstanding. Today was exceptional! The service department is outstanding. More

by GLW3275 Verified Customer Verified Customer

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Every thing was fine except the part took a week longer than was told, was told 5 days and it was almost 2 weeks. than was told, was told 5 days and it was almost 2 weeks. More

by Melissa Verified Customer Verified Customer

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Everyone is nice. The dealership is clean and Andrew was quick to help me out The dealership is clean and Andrew was quick to help me out More

by gtxburns Verified Customer Verified Customer

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Great services, one of the best dealerships, very knowledgeable people and professional. Good services area knowledgeable people and professional. Good services area More

by boris.leiva94 Verified Customer Verified Customer

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It always takes 5-10 minutes for someone to come out and greet you. Once they finally do they take your info and guide you to the waiting room greet you. Once they finally do they take your info and guide you to the waiting room More

by dwdix1 Verified Customer Verified Customer

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When I first arrived for my scheduled appointment, i waited outside for 15-20 minutes before anyone greeted me. I was in the service bay where you pull up, and a guy was even sitting out there. He didn’ waited outside for 15-20 minutes before anyone greeted me. I was in the service bay where you pull up, and a guy was even sitting out there. He didn’t even acknowledge me. Finally got called in to go over why I’m there. My car has an ABS issue and was told my autozone that the abs module needed to be reprogrammed to match the vin of my car. The tech told me it’s a $275 per hour for the work. If it ends up needing a new ABS module, then the 275 will go towards that. After coming in the next day, the tech gave me a quote to replace abs module at around 1300-1400 because they couldn’t program it because it was a replacement already. So as i agree to do the work, he then tells me that abs modules are 8-12 months on backorder. I find it crazy that this wasn’t relayed to me right from the start. I should have been told if you can’t reprogram the module, but need to replace, it’s at least an 8 month backorder for the part. I feel like this was a quick money grab from a teenager and you weren’t completely honest or ethical from the beginning. I will never suggest your service department or dealership to anyone. You should have told me up front that you won’t be able to replace it if it can’t be programmed. I would’nt have taken the risk of having it checked. And now a 17 year old kid has had 275 taken from him for pretty much nothing. More

by damianjags@icloud.com Verified Customer Verified Customer

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Very very fast very nice and very professional! !! Andrew was very good at keeping us updated and informed with everything! !! Andrew was very good at keeping us updated and informed with everything! More

by BLUEWATERGG Verified Customer Verified Customer

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They were very punctual and helpful. They gave me an initial guess on what the issue would be, and it turned out completely correct and fixed quickly. Andrew was not only incredibly info They gave me an initial guess on what the issue would be, and it turned out completely correct and fixed quickly. Andrew was not only incredibly informative, but honest and great to work with. More

by tjfoconnell Verified Customer Verified Customer

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I was greeted when I arrived, the service writer was with another customer, after a brief wait, I was welcomed in to his office, explained the issue, told approximately how long the service would take and it another customer, after a brief wait, I was welcomed in to his office, explained the issue, told approximately how long the service would take and it was pretty accurate. The service writer came and found me in the lounge. He explained what work was completed and i was on my way. He was friendly, listened to my concerns and was clear in his explanation of what would occur and about how long it would take... I can't ask for anything more. Thank you Andrew. More

by mkblkmn Verified Customer Verified Customer

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