Andrew Rinehart
Andrew Rinehart at Toyota West

Andrew Rinehart

Marketing Director

Toyota West

1500 Auto Mall Dr
Columbus, OH 43228

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4.9
7 Reviews
4.9

7 Reviews

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7 Reviews of Andrew Rinehart

October 30, 2026

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Employee Rating

I was there yesterday. The employee was good, but the wait was very long, from 10:30 AM to 4:00 PM. My child came home from school and waited outside. This is outrageous; I More

by Ha_hassan2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 02, 2026

Toyota West responded

I apologize for the lengthy wait and any inconvenience this caused. It's disappointing that your experience didn't meet our usual standards, especially regarding the billing for a free oil change. I would like to investigate further and resolve this issue for you. Please contact me at your convenience. Thank you, Ben Huffman - Service Manager - (614) 362-0755

October 09, 2026

Dealership Rating
Employee Rating

Always treat me good and do good work for me the service manager Ben is a great guy More

by Fabianmike6164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2026

Toyota West responded

Thank you for choosing Toyota West, we appreciate your positive feedback!

August 12, 2026

Dealership Rating
Employee Rating

Toyota West Service, I had my appointment yesterday. Bryan my service advisor is always on top of my Rav 4 2015 needs. Dave and Dan are the drivers for the shuttle service (with in 10 mile radius) cou More

by darlaclark84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Service Rrp., drivers Dave & Dan

Aug 13, 2026

Toyota West responded

Thank you for choosing Toyota West and sharing your feedback! It's awesome to hear that Bryan and the rest of the team made your experience so smooth. Safe travels in your 2015 RAV4!

July 11, 2026

Dealership Rating
Employee Rating

It was a very fast a professional experience I would definitely use the dealership again More

by Swan5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2026

Toyota West responded

It means so much to us to see your review! Thanks from the team at Toyota West.

July 03, 2026

Dealership Rating
Employee Rating

Exceptionally great all way around. Thank you for your amazing service. Keep up the good work More

by AA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Toyota West responded

We are so happy that our Toyota West team delivered an excellent experience. Thank you for your kind words!

July 02, 2026

Dealership Rating
Employee Rating

The staff at Toyota West was really professional and took care of me. I have bought four or five automobiles from Chris Wells. He does an excellent job. I can’t thank you enough as well as the sales manager More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Wells

Jul 02, 2026

Toyota West responded

Steve, hearing that Chris and our team always provide excellent service is music to our ears! Thank you for your continued support from all of us at Toyota West. See you next time!

June 15, 2026

Dealership Rating
Employee Rating

Best Dealer to buy car it's my time for Toyota and I like it More

by Shinahesheban
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2026

Toyota West responded

Thank you, Shinahe. We look forward to seeing you again at Toyota West!

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