Andrew Tawney | Page 8

It was great. Andrew took the time to get to know us, understand our budget, make recommendations and was really a great help to us. Andrew took the time to get to know us, understand our budget, make recommendations and was really a great help to us. More

by Meghannhelpsfamily Verified Customer Verified Customer

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Wait time longer this appointment. First time being notified through text while waiting. Didn't appreciate being told that if I didn't get issues fixed by next appointment, that I woul First time being notified through text while waiting. Didn't appreciate being told that if I didn't get issues fixed by next appointment, that I wouldn't get free oil changes. Just because some are just recommendations and a couple are immediate items. Shouldn't have to be forced to have Nissan do the repairs costing me $1500.00 in order to keep free oil changes. More

by bsue6759 Verified Customer Verified Customer

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Very timely and got video updates which was awesome Lounge comfortable but needs little more room Lounge comfortable but needs little more room More

by CHRISDEEL2 Verified Customer Verified Customer

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My wife has been there many times before and never had to wait that long to get an oil change. She had a 10:30 appointment. She got there at 10:20, at 12:25 , she asked how much longer would it be before it wait that long to get an oil change. She had a 10:30 appointment. She got there at 10:20, at 12:25 , she asked how much longer would it be before it was ready, she was told that it had not been taken back for the oil change yet. More

by mevia777 Verified Customer Verified Customer

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When I arrived at the dealership Andrew had already spoken to my husband. He drove the vehicle into the bay and checked the problem. He explained the process and let me know he would contact me the nex spoken to my husband. He drove the vehicle into the bay and checked the problem. He explained the process and let me know he would contact me the next day. He was very helpful and informative. Thank you for the easy process More

by HALEVT Verified Customer Verified Customer

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My appointment was at 9:30. Car not ready until after 11:30. Overbooked oil changes Service tech was fine Car not ready until after 11:30. Overbooked oil changes Service tech was fine More

by cancernp Verified Customer Verified Customer

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Easy, keeps car in great shape, friendly, great communication. I trust this dealership with my business communication. I trust this dealership with my business More

by rlunc5 Verified Customer Verified Customer

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Poor communication, customers are definitely not their top priority. This dealership has went downhill since New River Nissan was bought out. top priority. This dealership has went downhill since New River Nissan was bought out. More

by HANKGALLIMORE Verified Customer Verified Customer

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The service was great. I shouldn't be made to submit a review based on the number of words required. If I say it's great that should be sufficient... I shouldn't be made to submit a review based on the number of words required. If I say it's great that should be sufficient... More

by JSLUSSERVA1 Verified Customer Verified Customer

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Everyone was very courteous and explained it all well. Called back quickly and the service was done in a timely manner. Called back quickly and the service was done in a timely manner. More

by Steve.akers41 Verified Customer Verified Customer

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