Andy Battern

Had issues with the pickup we bought from the purchase date. Took back to have issues resolved from a check engine light issue among other issues. Was told could not replicate the issue with the check eng date. Took back to have issues resolved from a check engine light issue among other issues. Was told could not replicate the issue with the check engine light. Ended up having to have repairs done paid out of pocket at another Ford dealer, as the issue and repairs made was not under the extended warranty we bought. I feel the service department at Woodhouse ford never truly diagnosed the issue. Will never go back, poor customer service, they tell you what you want to hear. Now, there is no response from the dealer when trying to communicate with them. Very unprofessional dealership. More

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Andy did amazing and was again a great person to work with. He was up front about all of the questions I had and got right to the point even if they weren’t always what I hoped to hear. Overall I’m 100% with. He was up front about all of the questions I had and got right to the point even if they weren’t always what I hoped to hear. Overall I’m 100% satisfied with my service and my purchase. More

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Respect owners. Lance and Becky have always been fair and instructed salesperson to treat you as a person, not just a number. Lance and Becky have always been fair and instructed salesperson to treat you as a person, not just a number. More

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