Highly unprofessional and deceitful.
Andy made insulting comments about a customer on a text thread he did not know the customer was included on. I made an offer at thier sale price. The
Andy made insulting comments about a customer on a text thread he did not know the customer was included on. I made an offer at thier sale price. They accepted and then sent me "final" number twice which increased the price each time. One sales person told me the car was perfect, like new. Another said it was rough with a few dents and several scratches and almost zero maintenance history. Buyer, beware. If you want to be lied to, disparaged behinds your back, and lied to then Andy and this dealer is this is the place for you!
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by Mazda6
Feb 12, 2026 -
Jaguar Land Rover Tysons Corner responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Feb 15, 2026 -
Mazda6 responded
It appears the reaponse from the dealer was an automated AI bot or automatic response. I provided more details and contact information and no response. Which, is what Id expect. Buyer beware of this dealer. Shady, top to bottom.
Feb 26, 2026 -
Mazda6 responded
Three weeks and zero contact from the dealer despite providing my contact information. They know about the situation and have made zero effort to resolve it or even contact me.
Feb 12, 2026 -
Jaguar Land Rover Tysons Corner responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Feb 12, 2026 -
Mazda6 responded
The whole story is as described above. I made an offer, was told the sale price was firm, then accepted the sale price only for them to reneg on that and juice the price another $1500. That's dishonest negotiating so I passed. I called to speak to someone else, and they told me the car wasnt in great shape. It had a short, but rough life. The first salesperson I talked to said it was super clean and in great shape.
A week or two later I then received a text from someone asking if I was interested. I repleid and said I wasnt becasue the price was non-negotiable and the car was rough. Then Andy chimed in, all caps, saying I feel I should get to dictate the price. It was clearly a message not meant for the customer but ole Andy doesnt appear to understand how technology works and didnt know he was reaponding to me.
Also, despite the sales person telling me they have a lot of other people interested, the car is still for sale. Yet, another lie. Aside from the conversation with the person who told me the car's true condition, every conversation has been lies.
Feb 12, 2026 -
Mazda6 responded
Reidhazelton@gmail.com
Feb 15, 2026 -
Mazda6 responded
It appears the reaponse from the dealer was an automated AI bot of automatic response. I provided more details and contact information and no response. Which, is what Id expect. Buyer beware of this dealer. Shady, top to bottom.
Very knowledgeable about their vehicles.
Goes above and beyond your expectations. Very friendly and relaxed atmosphere. Will definitely recommend them to anyone who wants to purchase their v
Goes above and beyond your expectations. Very friendly and relaxed atmosphere. Will definitely recommend them to anyone who wants to purchase their vehicle.
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by senkaie1
We’ve had the pleasure of working with Andy on several
occasions, and each time he has provided exceptional service, which is why we continue to return as repeat clients. Most recently, we worked with And
occasions, and each time he has provided exceptional service, which is why we continue to return as repeat clients. Most recently, we worked with Andy to special order a 2025 Range Rover, and once again, he went above and beyond. His professionalism, knowledge, and dedication to ensuring we got exactly what we wanted made the entire process seamless and stress-free.
Andy is always responsive, keeps us informed, and takes care of every detail. His outstanding customer service and expertise are the reasons we keep coming back. If you want a car sales professional who truly values his clients and delivers on every promise, Andy is the one. We’re thrilled with our new vehicle and grateful for another great experience working with him!
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by AndreAmini
Feb 07, 2025 -
Jaguar Land Rover Tysons Corner responded
Your feedback means a lot to us! We’re glad Andy could provide the service and care your vehicle deserves.
This dealership is as sketchy as they come beware.
. go across down find another land rover dealer stay away.
. go across down find another land rover dealer stay away.
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by Chris
Dec 06, 2023 -
Jaguar Land Rover Tysons Corner responded
We are sorry for any inconvenience caused. Please email us at careteam@rosenthallandrover.com for further assistance.
Very efficient in the closing process.
Sales was very helpful and understanding with my frustration over Land Rover delays
Sales was very helpful and understanding with my frustration over Land Rover delays
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by tmagazzine
Dec 06, 2023 -
Jaguar Land Rover Tysons Corner responded
Thank you for the 5 star review!
I’ve been coming to Tyson’s dealer for the past 18 years
and I love it.
and I love it.
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by Linaliyla
Oct 12, 2023 -
Jaguar Land Rover Tysons Corner responded
Thank you for the 5 star review!
Andy was very helpful and made the process very easy.
Definitely recommend Andy and Land Rover Tysons.
Definitely recommend Andy and Land Rover Tysons.
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by Jcshell71
Other Employees Tagged:
Hector
Jul 19, 2023 -
Jaguar Land Rover Tysons Corner responded
Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us and hope to see you again in the future.
Best,
Jaguar Land Rover Tysons Corner
Best dealership Tysons corner Range Rover thank Andy and
finance guys l love Range Rover
finance guys l love Range Rover
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by nurettin_olgun
Jul 19, 2023 -
Jaguar Land Rover Tysons Corner responded
Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us and hope to see you again in the future.
Best,
Jaguar Land Rover Tysons Corner
The experience at Rosenthal Jagua-Land Rover in Vienna,,
VA was excellent, everyone was so friendly and helpful. Andy our sales guide keep us informed of our car until it was delivered, he was awesome. The
VA was excellent, everyone was so friendly and helpful. Andy our sales guide keep us informed of our car until it was delivered, he was awesome. The buying process was fast, easy and the best.
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by tomas
Jul 19, 2023 -
Jaguar Land Rover Tysons Corner responded
Tomas,
Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us and hope to see you again in the future.
Best,
Jaguar Land Rover Tysons Corner
Professional, kind and knowledgeable.
Andy is the best he helped me buy 2 cars over the last 2 years and today he helped me get my dream car. Andy is straight to the point and makes you f
Andy is the best he helped me buy 2 cars over the last 2 years and today he helped me get my dream car. Andy is straight to the point and makes you feel at home. He is like family. I recommend Andy to anyone who wants to buy a car from Land Rover Jaguar of Tyson’s corner.
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by Ariyana Anvari
Apr 17, 2023 -
Jaguar Land Rover Tysons Corner responded
Ariyana,
Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us and hope to see you again in the future.
Best,
Jaguar Land Rover Tysons Corner