Andy Romero

This dealer does not do the scheduled maintenance they are required to do. They lied about rotating my tires 2 times and never balanced them or did an alignment. They now say I must buy new tires! are required to do. They lied about rotating my tires 2 times and never balanced them or did an alignment. They now say I must buy new tires! More

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Andy and Eddie took care of me and knew I had my eye on a specific Palisade. They had it transferred from another dealership and let me know while it was en route. I gave Andy my desired monthly payment and specific Palisade. They had it transferred from another dealership and let me know while it was en route. I gave Andy my desired monthly payment and requirements for getting a lease deal done and he had the team run the numbers to make the process as seamless as possible before I even set foot in the store. I got to the dealership in the evening, not thinking I'd be able to get the car that night. From test drive to walking out with the keys in hand, I was in and out in less than 2 hours. The longest part of the process was waiting for my insurance company to setup my coverage and confirm my plan. The team kept the store open for me and even let me leave my car overnight so I could drive my new Palisade home! They were exceptional and a pleasure to work with. More

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Great experience, friendly, helpful staff Our daughter had a great buying experience with Yusuf and we went to see what Brown's had on the lot for us! After many visits, Andy was very hel Our daughter had a great buying experience with Yusuf and we went to see what Brown's had on the lot for us! After many visits, Andy was very helpful and kind in our search for the"perfect" car! I consider myself picky and Andy was awesome and always patient throughout the process. I never felt pressured and I enjoyed coming in joking with the "crew". We finally settled on a vehicle and I am more than HAPPY with my purchase. Steve Burger, Sherman Henderson, Yusuf and all the staff were excellent! Special thanks to Sherman for his follow up and professionalism in ensuring that we were satisfied with our financing options. We plan to send many referrals and want them to know how much we appreciate the way they do business at Brown's Leesburg Hyundai! The Smarts :) RIP Jim Maddux, such a helpful, friendly spirit, you will be missed! God Bless! More

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Excellent customer service. Mr.Andy found the car that I want and delivered it to this dealer. Also, Mr.Sherman suggested better option about the payment plan. customer service. Mr.Andy found the car that I want and delivered it to this dealer. Also, Mr.Sherman suggested better option about the payment plan. More

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Very good experience This is one of the better car buying experiences we've ever had - and we've bought quite a number of cars. Andy Romero, our salesman, was great to dea This is one of the better car buying experiences we've ever had - and we've bought quite a number of cars. Andy Romero, our salesman, was great to deal with. We had to drive quite a distance to this dealership so we called ahead with interest in a specific car. The whole process from test drive to driving the car home was fast and hassle-free. The car was waiting for us and we explained that we weren't going to haggle just wanted their best price. When we got back from the test drive, a one-sheet was waiting with total cost (trade-in value, purchase price, taxes, fees, etc.). We accepted and Andy gave us a good tutorial on the functions and electronics of the car. We would highly recommend Andy and this dealership. More

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Excellent Customer Service I recently bought a Tuscon in another state. I brought my car into Brown's for regular service and had questions about the Bluelink feature in my car. I recently bought a Tuscon in another state. I brought my car into Brown's for regular service and had questions about the Bluelink feature in my car. I was invited to stop by and speak with Andy Romero for assistance. Andy was extremely helpful and knowledgeable, He took time to teach me about all of the Bluelink features. He also assisted in other maintenance type issues. I am so grateful and feel assured that I can always turn to Andy and his manager Eddie Castillo for assistance. I will continue to come back to Brown's Leesburg for the excellent customer service that Andy and Eddie provided! More

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Best dealer I have ever dealt with. My salesman was extremely helpful both presale and post sale. No pressure which I require! They are on my preferred list for the next time I am in My salesman was extremely helpful both presale and post sale. No pressure which I require! They are on my preferred list for the next time I am interested in a new vehicle. More

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Vehicle purchase I bought my car at this dealership and I loved it. Everyone there is really helpful and caring. I’ll recommend Andy Romero, he was so much help he’s g I bought my car at this dealership and I loved it. Everyone there is really helpful and caring. I’ll recommend Andy Romero, he was so much help he’s great ! More

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Loved it every second! From the moment that I walked into the lot I was welcomed to the dealership. It was my first car purchase I’ve ever made and all my questions were ans From the moment that I walked into the lot I was welcomed to the dealership. It was my first car purchase I’ve ever made and all my questions were answered without a doubt or hesitation. Andy was great and he went above and beyond for me. He helped me find my dream car and I’m more than grateful for that. I left happy with the customer service and would definitely come back! More

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Excellent Customer Service! I originally leased my vehicle from Brown's Hyundai and then decided to buy the vehicle after a couple of years. Andy Romero was extremely helpful wit I originally leased my vehicle from Brown's Hyundai and then decided to buy the vehicle after a couple of years. Andy Romero was extremely helpful with answering any questions that I had. I highly recommend buying a Hyundai from Brown's Leesburg! More

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