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Angel Flores
Angel Flores at Norm Reeves Honda Superstore North Richland Hills

Angel Flores | Page 36

Service

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
359 Reviews
4.7

359 Reviews

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359 Reviews of Angel Flores

January 23, 2024

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Employee Rating

No significant issues, good communication by the service writer. Service was done quickly. Other than the high cost of the service, no issues More

by Cbrockett101
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

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Jan 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback. We're glad to hear you appreciated our service writer's communication and the quick service. We understand concerns about pricing and appreciate your honest input. If you have any further questions or would like to discuss this further, please feel free to contact us directly.

January 21, 2024

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I normally have a good experience at this dealership. Not so on this visit. I waited 2 hours for service. I received no updates and when requested information I was informed that the service had not bee More

by Georgeeverett009
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

George, we're disappointed to learn that you had a less-than-great experience with us. We understand that your time is valuable and we apologize for the delay you experienced. If you would like to discuss this further please reach out to our service manager, Marie Whitmore, at marie.whitmore@normreeves.com.

January 20, 2024

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Very courteous and efficient- thank you for being quick and for giving great service to me More

by Marinedad29
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Recommend Dealer
Yes
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Jan 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our team. If you ever need assistance in the future, feel free to reach out. Safe travels!

January 20, 2024

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Employees were very respectful and informative. Did not try and push any unnecessary maintenance on my vehicle. Shout out to Angel Flores for taking care of me! More

by brogers3433
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jan 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your positive experience with us. We're delighted to hear that our team, especially Angel Flores, provided respectful and informative service. We appreciate your trust and look forward to serving you again.

January 20, 2024

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Friendly service and attention to detail! Thanks for setting up the Uber for me to get home and back after the repairs. More

by Rlbarkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tommy Lit

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Jan 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with our friendly service and attention to detail! We're glad we could arrange the Uber for you. We appreciate your feedback and look forward to serving you again.

January 20, 2024

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Great customer service and attention. , I always look forward to come when my vehicle s are sick. More

by Sergio
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Recommend Dealer
Yes
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Jan 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you appreciate our customer service. We're here to help keep your vehicles in top shape, and we look forward to serving you again in the future!

January 20, 2024

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Anthony was very helpful with getting my vehicle the repairs it needed and communicating with me the entire time More

by Jamessaldivar72
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Franklin

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Jan 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience with Anthony! We're glad to hear he provided helpful service and kept you informed throughout the repair process. We appreciate your feedback and look forward to serving you in the future.

January 19, 2024

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This has to be the nicest-looking Honda dealership I've even been to. I bought a 2023 Ridgeline and was very happy with the deal and the service. So far, it's been a great experience when I have had to get More

by Senger8
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Sami

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Jan 20, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear you're enjoying your 2023 Ridgeline and that your service experiences have been positive. We appreciate your support and look forward to serving you in the future. Safe travels!

January 19, 2024

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Employee Rating

The service manager Marie is awesome! Our sales person Oliver can’t be beat! Only complaint is my car wasn’t washed when last serviced and their answering system does not give you the opt More

by Jayster49
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marie

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Jan 20, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words about Marie and Oliver! We appreciate your feedback and apologize for the oversight with the car wash. We'll address the answering system to better assist you in the future.

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