Angel Saucedo

Terrible service, car was dirty, AND they lied about the car. The car was fenugreek with MULTIPLE scratches, very dirty interior, and the tires and wheels were NOT the same ones displayed in the pics they s car. The car was fenugreek with MULTIPLE scratches, very dirty interior, and the tires and wheels were NOT the same ones displayed in the pics they sent me. DO NOT BUY FROM THIS DEALERSHIP! Bait and Switch. I'm active military so I'm used to buying things sight unseen. These guys deliberately mislead me about the condition of the car (scratches and curb rash). It was a great deal so I asked what could be wrong with the car. I was told a couple scratches that they'd deal with as a favor to me. But the car came delivered with multiple scratches, dirty interior, and they put car tires and wheels on the car that weren't in the photos they sent me. The tires were not run-flat as advertised, and the wheels were screwed up with significant curb rash! None of the pics have curb rash and I have the photos to prove it. When I confronted them about deceiving me, they have mostly ignored me and aren't seemingly willing to work with me at all. I understand I'm at some fault here, but I thought talking to them as professionals could produce a positive resolution. I was wrong. GO SOMEWHERE ELSE More

Report | Print

Terrible service, car was dirty, AND they lied about the car. The car was fenugreek with MULTIPLE scratches, very dirty interior, and the tires and wheels were NOT the same ones displayed in the pics they s car. The car was fenugreek with MULTIPLE scratches, very dirty interior, and the tires and wheels were NOT the same ones displayed in the pics they sent me. DO NOT BUY FROM THIS DEALERSHIP! Bait and Switch. I'm active military so I'm used to buying things sight unseen. These guys deliberately mislead me about the condition of the car (scratches and curb rash). It was a great deal so I asked what could be wrong with the car. I was told a couple scratches that they'd deal with as a favor to me. But the car came delivered with multiple scratches, dirty interior, and they put car tires and wheels on the car that weren't in the photos they sent me. The tires were not run-flat as advertised, and the wheels were screwed up with significant curb rash! None of the pics have curb rash and I have the photos to prove it. When I confronted them about deceiving me, they have mostly ignored me and aren't seemingly willing to work with me at all. I understand I'm at some fault here, but I thought talking to them as professionals could produce a positive resolution. I was wrong. GO SOMEWHERE ELSE More

Report | Print

Terrible service, car was dirty, AND they lied about the car. The car was delivered with MULTIPLE scratches, very dirty interior, and the tires and wheels were NOT the same ones displayed in the pics they s car. The car was delivered with MULTIPLE scratches, very dirty interior, and the tires and wheels were NOT the same ones displayed in the pics they sent me. DO NOT BUY FROM THIS DEALERSHIP! Bait and Switch. I'm active military so I'm used to buying things sight unseen. These guys deliberately mislead me about the condition of the car (scratches and curb rash). It was a great deal so I asked what could be wrong with the car. I was told a couple scratches that they'd deal with as a favor to me. But the car came delivered with multiple scratches, dirty interior, and they put car tires and wheels on the car that weren't in the photos they sent me. The tires were not run-flat as advertised, and the wheels were screwed up with significant curb rash! None of the pics have curb rash and I have the photos to prove it. When I confronted them about deceiving me, they have mostly ignored me and aren't seemingly willing to work with me at all. I understand I'm at some fault here, but I thought talking to them as professionals could produce a positive resolution. I was wrong. GO SOMEWHERE ELSE More

Report | Print

Terrible service, car was dirty, AND they lied about the car. The car was fenugreek with MULTIPLE scratches, very dirty interior, and the tires and wheels were NOT the same ones displayed in the pics they s car. The car was fenugreek with MULTIPLE scratches, very dirty interior, and the tires and wheels were NOT the same ones displayed in the pics they sent me. DO NOT BUY FROM THIS DEALERSHIP! Bait and Switch. I'm active military so I'm used to buying things sight unseen. These guys deliberately mislead me about the condition of the car (scratches and curb rash). It was a great deal so I asked what could be wrong with the car. I was told a couple scratches that they'd deal with as a favor to me. But the car came delivered with multiple scratches, dirty interior, and they put car tires and wheels on the car that weren't in the photos they sent me. The tires were not run-flat as advertised, and the wheels were screwed up with significant curb rash! None of the pics have curb rash and I have the photos to prove it. When I confronted them about deceiving me, they have mostly ignored me and aren't seemingly willing to work with me at all. I understand I'm at some fault here, but I thought talking to them as professionals could produce a positive resolution. I was wrong. GO SOMEWHERE ELSE More

Report | Print

Avoid this dealership at all costs. Do not buy a used vehicle here they will sell you a lemon. They truck they sold me is a complete piece of junk. The transmission started slipping 5 d Do not buy a used vehicle here they will sell you a lemon. They truck they sold me is a complete piece of junk. The transmission started slipping 5 days later along with a check engine light. I took it in for service and they had my truck over one month. They still did not fix the issues. They deleted the check engine light and the problems were still there , along with some new issues. They didn't put the crankcase cover back on and tampered with the (ecm) computer. They also messed up the abs brakes. They didn't replace the pcv valve like they said they were going to do. They are dishonest. They're 30 day , 3000 mile warranty means nothing to them. No integrity whatsoever. I'll be taking them to court. Be safe, get a Toyota or Honda. More

Report | Print

If I could give zero stars I would. My husband and I purchased a 2024 Mazda CX- 50 April 2024. While driving the car home the service engine light came on. My husband called the dealer My husband and I purchased a 2024 Mazda CX- 50 April 2024. While driving the car home the service engine light came on. My husband called the dealership and was told the sensor just needed to be reset. Angel from the dealership came to help but was unable to fix the problem. The car was taken back to the dealership on May 1st to be repaired. On the way home from the dealership the service engine light came on again. Called dealership and returned the car the next day. We we told Monday May 6th the car was repaired and just needed to be checked out by a Mazda representative before being released. We called on Tuesday May 7th and unfortunately the car has not been able to be repaired after several attemps. We are now waiting for the genaeral manager to tell us the next step. We paid cash for a new car that we have now been with out for 11 days. The car had 9 miles on it when we purchased it. First Mazda and never will we own one again. Needless to say we are beyond frustrated. More

Report | Print

I was lied to about getting Starbucks for coming to the dealership by one of the associates. dealership by one of the associates. More

by andersoncorey91 Verified Customer Verified Customer

Report | Print

Angel is so helpful and upfront with everything from beginning to end. He is friendly, courteous, and respectful. He made us feel comfortable and made the whole experience quick and memorable. I've purc beginning to end. He is friendly, courteous, and respectful. He made us feel comfortable and made the whole experience quick and memorable. I've purchased over a dozen new vehicles from various manufacturers, and by far, this one is my best experience ever. My wife and I drove an hour to get our CX-90 from Angel at CardinaleWay Mazda of Corona. We have several Mazda dealers near our home, but they are nowhere close to the level of service and transparency of Mazda of Corona. I've talked to many other Mazda dealer personnel, and they are, at best, a 1-star experience. At CardinaleWay Mazda of Corona, they gave us a million-star service. We felt like we were at a BMW or a Mercedes dealership. Everyone was so lovely, friendly, and attentive. Everyone greeted us, even when they were leaving to go home. I am a manager in the service retail sector, and I know excellent service when I see it and experience it. Angel is a great asset and a valuable employee to represent Mazda and its dealership. More

Report | Print