Angel Vargas

My experience with the dealership’s online sales team was disappointing. The online process didn’t save me any time—in fact, it added unnecessary back-and-forth before turning me over to the regular sales te disappointing. The online process didn’t save me any time—in fact, it added unnecessary back-and-forth before turning me over to the regular sales team anyway. I never saw an actual sticker price and was only given verbal numbers, and all negotiating was done on a blank sheet of paper, which felt unprofessional and lacking transparency. It was clear the priority was making a sale today, not earning a long-term customer. The sales team seemed unfamiliar with basic Chevrolet product features, including that the owner’s manual is available in the app. The focus was consistently on monthly payments rather than the actual price of the vehicle. Overall, the process felt rushed, opaque, and not customer-focused. More

by Andy Verified Customer Verified Customer

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Came in for an oil change, didn’t have to wait long. Gabby took care of us, very nice and professional. Everything was great until she told me that the oil prices increased. Gabby took care of us, very nice and professional. Everything was great until she told me that the oil prices increased. More

by Randy Verified Customer Verified Customer

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Thank you Angel and Chad for helping me get into a new car! I really can't thank you enough. car! I really can't thank you enough. More

by MELDMARQUEZ54 Verified Customer Verified Customer

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Gates Chevy world as well as all Gates locations were exceptionally professional and knowledgeable on the engine light my vehicle was showing. I had planed on 2.5 hours of sitting in the waiting room and exceptionally professional and knowledgeable on the engine light my vehicle was showing. I had planed on 2.5 hours of sitting in the waiting room and they had me fixed and on the road again in under an hour. I would most certainly recommend Gates to anyone in the market for a new or used vehicle. Michianas Best without a doubt. More

by Croudrew7_ Verified Customer Verified Customer

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This dealership had a great selection . I actually purchased my last auto (suburban) from here as well. The staff was kind and professional . Angel was my salesperson and he did a phenomena I actually purchased my last auto (suburban) from here as well. The staff was kind and professional . Angel was my salesperson and he did a phenomenal job . More

by LISABAILEYRPH Verified Customer Verified Customer

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