Angela Adcock | Page 9

Pleasant buying experience Angela Adcock did a fantastic job throughout this process. Very quick respond to the initial inquiry and from that point on, stayed in contact with a Angela Adcock did a fantastic job throughout this process. Very quick respond to the initial inquiry and from that point on, stayed in contact with as I went through the shopping and buying process. Very knowledgeable and showed a genuine interest in me, the customer. Kudo's to Angela, Mary and the whole Kernersville team! More

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Working on a lawsuit against the dealership I'm in the process filing paperwork with the state attorney general and the Better Business Bureau in addition to informing everyone who plans to do b I'm in the process filing paperwork with the state attorney general and the Better Business Bureau in addition to informing everyone who plans to do business with these people. We purchased a new 2016 cab and chassis from Kernersville dodge.We found out it was not the truck that was described to us. We ask them on 3 different occasions if this truck had the 385 hp and 900 ft. Lbs. Of tourqe as this is what we needed to accommodate the weight we are hauling. All three times we were lied to. Once by the internet sales woman and twice by the salesman.The salesman told us that because it had the aisin transmission it atomaticly came with the bigger engine. Not true! Not knowing at the time we set out on our trip. After going up the first mountain pulling our fifth wheel rv we noticed an extreme lack of power as we came to a crawl. At the time we thought something was wrong with the truck only to find out that it was not the engine that we were told it was. In fact, it has the lowest hp and tourqe rating available in the 3500's. So we contacted the dealer to see if there was anything they could do to make this right.They said we could come in and trade for another truck and they would give us 20k less for the truck than we just paid for it 2 weeks ago. I cannot express in words how sickend we are by this. It is a horrible feeling knowing you just spent 65k for a truck that will not fit your needs. Its a more horrible feeling knowing that the dealer was so dishonest in selling us the vehicle knowing that it was not the engine that we ask 3 times for. So for anyone looking to buy a new ram 3500 from Kernersville dodge, make sure you take your diesel mechanic with you so he or she can verify which Cummins engine you are buying. Because the folks at Kernersville will obviously tell you anything Just to make a quick buck. More

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"Strange" First time I have ever had an experience like that in a automobile dealership. I could not tell you who the general sales manager or finance manager a First time I have ever had an experience like that in a automobile dealership. I could not tell you who the general sales manager or finance manager are. The internet sales team was great and Angela Adcock is awesome however as far as my salesman, he hasn't a sense of urgency to deal with my wife and I. More

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Fantastic selection, the best prices, and a great salesman After searching and test-driving Ram 1500's for over a month, I drove 35 miles to KCDJ. I made an appointment via email and phone with Angela, who was After searching and test-driving Ram 1500's for over a month, I drove 35 miles to KCDJ. I made an appointment via email and phone with Angela, who was very helpful. Upon my arrival, Leon Hughes met me and I drove the truck I liked. Leon was warm, personable and professional. After making my decision, Justin helped me with the paperwork. 2 hours total! Very good experience. More

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Smooth and easy process Sean White made my purchase of my RAM easy and smooth. Sean was well informed of the vehicle I wanted and payed attention to everything I needed in a Sean White made my purchase of my RAM easy and smooth. Sean was well informed of the vehicle I wanted and payed attention to everything I needed in a truck. Sean was very courteous to me and wife, especially during the allotted time I had to in this trucking buying process since I was only here in NC for my daughter's soccer tournament. Sean and Angela thank you for your patience and making this process smooth as can be. More

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The purchase of a Ram 2015 2500 4x4 Laramie I did a lot of research on the internet for the Ram 2500. I won't even bother to mention some of the other dealerships that offended me. As soon as I did a lot of research on the internet for the Ram 2500. I won't even bother to mention some of the other dealerships that offended me. As soon as I contacted Angela everything was so much better. She gave me all the information I was looking for. I drove an hour and a half north of where I reside on 9-18-15. I called Angela that morning to let her know I was coming up to look at the red 2500. My experience from when I exited my truck till I drove off the lot with my new 2500 was the best buying experience I had ever had. I am 54 years old and have bought a lot of vehicle in my short life. The employees at this establishment care about what they do especially Angela. She took care of me from start to finish and made sure anything I needed was handled. I was given a very fair price for my 2006 2500 trade in and had made the deal within 30 minutes due to the professional staff. I was also impressed when Angela called me the next day to see how my drive home was and how I liked the truck. She also advised me of my 4 oil changes and the first free one through their dealership. I would highly recommend this dealership to anyone. My son in law is shopping for a 1500 Ram. I gave him Angela's contact information immediately. Thank you so much for a great experience and I am so happy with my new truck. Keep up the great work, you are awesome. More

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Great Experience I tried shopping with local dealers with getting nothing but the run around I called Angela on Wed my new 2500 HD was sitting in my drive way Friday a I tried shopping with local dealers with getting nothing but the run around I called Angela on Wed my new 2500 HD was sitting in my drive way Friday afternoon. They are great and very friendly and Angela was awsome. Thanks so much. More

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Taking candy crom a baby Leon Hughes was my sales person, and the service he provided was exceptional. The reason I ended up at Kernersville was because one of their competit Leon Hughes was my sales person, and the service he provided was exceptional. The reason I ended up at Kernersville was because one of their competitors provided terrible service, and made me feel as if they were not in business to take care of serious customers. Kernersville Chrysler, Dodge and Jeep let me know they meant business with their quick service, and prompt responses to my questions; kudos to Angela Adcock. Leon is a person of integrity and character, and that helped sealed the deal. Nike Peters helped with rapping up the post sales items, and she would not stop until everything was done. Strong staff, they took the business from a competitor like taking candy from a baby. More

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Great experience This was the best overall new truck buying experience I have had. I did everything over the internet and phone as I live 500 miles away. Several frien This was the best overall new truck buying experience I have had. I did everything over the internet and phone as I live 500 miles away. Several friends at work also bought from Kernersville. Angela was very helpful and patient as we played e-mail tag for a while. It was a toss-up which truck to buy so I opted for the 2500 diesel. Great price! Great service! Pete delivered it and picked up my trade. It went very smooth. More

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MomMaw Van We were referred to Leon by a friend that was a previous customer, We are sure glad we drove 3 1/2 hours from Charleston WV to deal with and purchase We were referred to Leon by a friend that was a previous customer, We are sure glad we drove 3 1/2 hours from Charleston WV to deal with and purchase a new vehicle at this dealership. The experience was not like anything we had ever experienced at a car dealership in the past. Everyone just sort of made you feel welcome and at home. Leon went above and beyond the call of duty to help put us in the vehicle we wanted!!! We were extremely satisfied with the entire experience we had with Leon and this dealership on 01/01/2015. What a way to start the new year!!! All the way from Angela on the internet, Leon in sales and the gentleman in finance department!!!WOW More

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