Angela Briseno

Terrible experience! Rude condescending unprofessional employees, especially David. I will never buy another car from this dealership ever again. It’s like dealing with c Rude condescending unprofessional employees, especially David. I will never buy another car from this dealership ever again. It’s like dealing with children in high school. They are a complete joke, life is too short for the experience of being disrespected for purchasing a car. And I actually paid cash for the car, I made it simple and easy as possible for them to do the transaction and treat me right but instead they went out of their way to be not only unprofessional but condescending and obnoxious. And the general manager is a coward for not coming out to the showroom to deal with them. After buying car, I went looking for chademo chargers and couldn’t find one in working order. I called the dealership, talked to David, asked if they had a chademo there. David said “no”, I asked just inquisitively, “if you are going to sell a car to a consumer, shouldn’t you provide them with access to a fast charger?” He said “no” condescendingly. Then started telling me about how his wife uses these particular chargers, and every charger he mentioned was out of service when I checked them the night before. He told me his wife used it the day before, and I knew he was lying which pushed me to a point of frustration after our long conversation and I called him a F*#%head. Then he hung up on me and I didn’t call back. I got angry because the whole time he was being incredibly condescending and dismissive towards me after I spent $18,000 cash on a car a few days ago. A few days later I noticed the front clip of the car was loose and it needed some fasteners to tighten it up and it’s under warranty. Talked to David, he said “bring it in”. I walked in the door, David approaches me and confronts me about the conversation we had when I called him a f*%head, I tried to explain to him, the reason why was because he antagonized me and pushed me to a point of frustration, because he was lying and being condescending towards me. David handed me off to Angela after having a long conversation with her I could see through the glass partition. Then she started to treat me badly obviously because he told her that I called him a F*#%head on the phone. She gave the car to the mechanic, she had a long Conversation with him I could see through the glass partition and they kept looking over at me. He drives the car away for 45 minutes. I get the car back, they not only didn’t fix the front clip, now there’s scratches on the dash display screen (see pic) the hood latch cable is broken and on the hood latch cable there is now a tracking device (see pictures). That was not there before because I unlatched the hood that day before I brought it into the dealership to see why the front clip was loose. Now I bring it into 777Nissan, the mechanic has it for 45 minutes, Doesn’t fix the loose front clip. Now I can’t unlatch the hood because it’s broken. And there’s a tracking device on the hood latch cable that wasn’t there before that he zip tied, breaking the hood latch lever, and loosening the hood latch cable in the process of installing a tracking device on my car. (See picture). Also when I purchased the car, they promised they were going to register it for me at the DMV. I asked Angela about that and her manager told me that if it’s not in writing, they don’t have to do it. All because David pushed me to a point of frustration on the phone and I called him a name and he acted like a baby. He poisoned the water of everyone in that dealership resulting in them treating me badly after I purchased a car for $18,000 cash all because I called David a name on the phone out of frustration. More

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Justice and Sean and Devyn were amazing along with Noah they truly made me feel welcomed and that I got what I wanted and didn't settle They are for sure the A team there at 777 Nissan they truly made me feel welcomed and that I got what I wanted and didn't settle They are for sure the A team there at 777 Nissan More

by chris_brubaker2003 Verified Customer Verified Customer

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I was very impressed with the exceptional customer service. The overall attitude of each and every employee was amazing. I felt very comfortable and all my needs were addressed. The aesthetic of the d service. The overall attitude of each and every employee was amazing. I felt very comfortable and all my needs were addressed. The aesthetic of the dealership is very appealing. On a side note, Angela was so personable and caring. What an attribute to your dealership. Loved working with Jose and Pedro as well. Coffee machine was also a nice touch. More

by jjvita205 Verified Customer Verified Customer

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Dominic is extremely knowledgeable and a true professional. I love the way the dealership do business. Upfront low price and very high quality service to go along with it. Super clean building wi professional. I love the way the dealership do business. Upfront low price and very high quality service to go along with it. Super clean building with coffee and water. Felt comfortable and barely spent an hour buying a new car. Thanks so much, I’ll be back! More

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I had a wonderful experience at 777 Nissan! I’m very happy with the car I got and the entire process was smooth from start to finish. The staff was friendly, professional, and made me feel welc I’m very happy with the car I got and the entire process was smooth from start to finish. The staff was friendly, professional, and made me feel welcome right away. They answered all my questions and made sure I was comfortable with my decision. I truly appreciate the excellent customer service and would highly recommend this dealership to anyone looking for a reliable vehicle and a stress-free buying experience. Thank you, 777 Nissan! More

by paulinapopiolek Verified Customer Verified Customer

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