Angie Davis

Excellent work and friendly. Professional and knew what they were doing. Got out on time. Professional and knew what they were doing. Got out on time. More

by jeff.medford Verified Customer Verified Customer

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Nice, friendly employees, never had a problem. Always professional, even over the phone. Good experience here. Always professional, even over the phone. Good experience here. More

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I called on 1/31/2024 to schedule my elderly mom's free lifetime oil change. The service department said they would not honor it and that we would have to pay for it now. These new owners are just as awful lifetime oil change. The service department said they would not honor it and that we would have to pay for it now. These new owners are just as awful as the previous owners. Looks like Gastonia Nissan will get our business now. More

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I bought a used vehical from this car lot july of 2022 and at the time everything seemed pretty good. Barely a month goes by and the alternator, plus the touch screen goes out. I bring the vehical in to b and at the time everything seemed pretty good. Barely a month goes by and the alternator, plus the touch screen goes out. I bring the vehical in to be checked and I'm told that the vehical have to to stay overnight. we'll the one night turned into 7 nights, along with a quoted $890 alternator replacement that would be paid out of pocket. this was a problem, considering, I paid over 2,000 for a bumper to bumper warranty, which they didn't even looking up with the information I gave them from(three days of run around calling, finally got that fixed)the financial office, not to mention the touch screen was never fixed. I called the floor manager and let him know I was mad and was told it was a used car and not his problem and that any issues may have with it to take to the maintenance bay. so I bought this peice of junk thinking it would be safe to put my newborn son in and not only is it the exact opposite, the can't even be bothered to work on it, let alone carr. bottom line th is that, there are better and more trustworthy places to by a vehical. Update: I returned all necessary paperwork to have money returned to me(warranty and gap insurance) in January of 2023. I was a three month waiting period and to call back if I haven't seen the money yet. it's been three months past the return date(7-14-23) and I've seen nothing. I have called the dealership about this issue and the original person filing the dealership has since quit and I have been put on hold and hung up on and told I'll be called back for the past three weeks. all I want is the monet back I'm owed and I'm being denied that. More

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My experience with Nissan of Shelby has been fantastic. I purchased a 2018 Ford Mustang GT convertible from them. I had a lot of fun buying the car. We realized that it had an issue that the service depart I purchased a 2018 Ford Mustang GT convertible from them. I had a lot of fun buying the car. We realized that it had an issue that the service department needed to address. I was lent a band new Nissan Rogue while they saw the repair, which was done promptly and to my satisfaction. More

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They sold me a truck after two weeks. The transmission went out on the truck. They said they were going to help me they were idea help was to give me $3000 trade-in for this truck on anot The transmission went out on the truck. They said they were going to help me they were idea help was to give me $3000 trade-in for this truck on another truck. I paid $12,000 for the truck that I bought They sold me a lemon they ignore phone calls and emails worst experience ever. More

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I had a bad experience with Shelby Nissan, the sales person Nick was great but when the sales manager got involved it when down hill. The vehicle I was looking at was advertised at $26,500.00 and when t person Nick was great but when the sales manager got involved it when down hill. The vehicle I was looking at was advertised at $26,500.00 and when they brought the offer to purchase paper they added $4,495.00 to the advertised price and could not tell me what it was for, and this took the sales price back up to retail. This is when the shell game started and moving numbers around but the price out the door stayed the same. So if you go to Shelby Nissan get ready for games to be played but bottom line you will get screwed! More

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My sales person was Amiya was wonderful, she knew her products very impressive real ascent products very impressive real ascent More

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Holly was my salesperson, very professional along with the rest of the staff. I bought my truck Saturday morning about a week ago. I was treated like a family member. This was a very relaxing and easy buy the rest of the staff. I bought my truck Saturday morning about a week ago. I was treated like a family member. This was a very relaxing and easy buying experience. Kevin and another NOS employee even help me switch my toolbox from my old truck to my new truck. Great experience thank y'all! I will recommend Nissan of Shelby to all my friends and family. When it's time to buy another vehicle I will go straight to them again. Top notch dealership. More

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Major kudos to Crystal and Spence! Jodie reeled me in and Chris sealed the deal. Awesome service from entry to departure! Jodie reeled me in and Chris sealed the deal. Awesome service from entry to departure! More

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