Ann Henson
Ann Henson at Fred Anderson Kia

Ann Henson

Receptionist

Fred Anderson Kia

9209 Glenwood Avenue
Raleigh, NC 27617

5.0
16 Reviews
5.0

16 Reviews

Write a Review

16 Reviews of Ann Henson

July 02, 2025

Dealership Rating
Employee Rating

I was satisfied with the final deal, but the process took much to long, almost 6 hours, and I did not take a test drive on this visit. Long periods just sitting and waiting for the next step. Don't know if t More

by neal_joan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2025

Fred Anderson Kia responded

Hi, thank you for taking the time to leave us feedback about your experience with Fred Anderson Kia of Raleigh. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (919) 899-9055.

July 02, 2025

Dealership Rating
Employee Rating

We went to this dealership first because they responded the quickest to my contact through Auto Trader. We asked to see two cars. Then we were told who to ask for when we arrived. The person we were told t More

by salemgold
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach, Victor

Jul 06, 2025

Fred Anderson Kia responded

Hi, thank you for taking the time to leave us feedback about your experience with Fred Anderson Kia of Raleigh. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (919) 899-9055.

May 03, 2025

Dealership Rating
Employee Rating

Thank everyone for making the process of buying the exact car we wanted as quickly and smoothly as possible. More

by Guineapark
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
May 18, 2025

Fred Anderson Kia responded

Hello, we are very happy that the team here at Fred Anderson Kia of Raleigh could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 24, 2024

Dealership Rating
Employee Rating

Found the car on their website at a great price. Stopped in at dealership to look at the car and took it for a test drive. Left there shortly after driving the car home feeling very happy with my pu More

by Tim.jurich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Thomann, general manager. Libby Brzezinski, finance director

Sep 29, 2024

Fred Anderson Kia responded

Hello, we're happy to hear you had such a positive experience with our team here at Fred Anderson Kia of Raleigh! We always strive to provide top quality service to every guest, and we are pleased to hear that you enjoyed your experience!

December 08, 2023

Dealership Rating
Employee Rating

Excellent customer service the salesman and the finance gentleman made the transcition fast and easy More

by Jorgeposse67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 10, 2023

Fred Anderson Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Fred Anderson Kia of Raleigh! If you have any further questions, please don't hesitate to reach out!

December 08, 2023

Dealership Rating
Employee Rating

We have struggled for 3 months to get the registration done correctly sales side of the house is not great service side of the house however was wonderful More

by Thatguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brittany Moody, Oscar Arechiga

Dec 12, 2023

Fred Anderson Kia responded

Thank you for your feedback. We would like to speak with you directly regarding your experience. At your convenience, please reach out to Billy Thomann, General Manager, at (919) 899-9055 or BThomann@anderson-auto.net.

October 14, 2023

Dealership Rating
Employee Rating

Mark Wilson and Ryan Aquino were very honest and helpful with my transaction. I really appreciated their understanding of my needs. It's a pleasure to deal with people who are conscientious and do right by More

by joanaugust2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Walton, Marcus Colbert , Ryan Aquino

Oct 16, 2023

Fred Anderson Kia responded

Hi, we're happy to hear you had such a positive experience with our team here at Fred Anderson Kia of Raleigh! We sincerely thank you for the positive review and look forward to seeing you again soon!

September 26, 2023

Dealership Rating
Employee Rating

Due to my credit. I feel that I was treated unfairly. I was rushed into signing paperwork and everything outside of paperwork that was agreed to, WHICH has now changed More

by gordonbriana920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lee McKoy, CJ Cotton, Oscar Arechiga , Mike Malone

Sep 29, 2023

Fred Anderson Kia responded

gordonbriana920, thank you for your feedback. This is not the kind of service we are known for. We would like to get more details about your visit and work towards a resolution. At your convenience, please reach out to Billy Thomann, General Manager, at (919) 899-9055 or BThomann@anderson-auto.net.

August 04, 2023

Dealership Rating
Employee Rating

Ericson was great! He was attentive. The financing was easy along with my trade in. More

by lindsay.blystone21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Art Sider , Ericson

Sep 25, 2023

Fred Anderson Kia responded

Hi Lindsay, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Kia of Raleigh. Feel free to reach out to us if you need anything. Have a wonderful day.

May 15, 2022

Dealership Rating
Employee Rating

Great place to buy a car. My experience there was pleasant and everyone was friendly. The process was fun and enjoyable More

by ebonyslindsay90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Fred Anderson Kia responded

Hi, thank you for your kind words and this wonderful review of Fred Anderson Kia of Raleigh! Feel free to reach out to us if you need anything. Have a wonderful day.

1

Dealership Inventory (349 Vehicles)

new 2026 Kia Sportage car, priced at $35,301
2026 Kia Sportage
new
Panthera Metal exterior
Automatic
Front-wheel Drive
new 2026 Kia EV9 car, priced at $58,265
2026 Kia EV9
new
Ocean Blue exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage car, priced at $30,195
2026 Kia Sportage
new
Ebony Black exterior
Automatic
Front-wheel Drive
new 2025 Kia Seltos car, priced at $24,940
2025 Kia Seltos
new
Steel Gray exterior
CVT
Front-wheel Drive
used 2017 GMC Yukon car, priced at $27,498
2017 GMC Yukon
used
White Frost Tricoat exterior
Automatic
Four-wheel Drive
new 2025 Kia K5 car, priced at $30,963
2025 Kia K5
new
Gray exterior
Automatic
All-wheel Drive