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16 Reviews of Ann Henson
July 02, 2025
I was satisfied with the final deal, but the process took much to long, almost 6 hours, and I did not take a test drive on this visit. Long periods just sitting and waiting for the next step. Don't know if t much to long, almost 6 hours, and I did not take a test drive on this visit. Long periods just sitting and waiting for the next step. Don't know if this was an especially busy day (it was a Monday) or maybe short-staffed. Everyone was pleasant and seemed to know their business. But it just took long. More
by neal_joan
Other Employees Tagged: Lee McKoy, Mark Walton, CJ Cotton
July 02, 2025
We went to this dealership first because they responded the quickest to my contact through Auto Trader. We asked to see two cars. Then we were told who to ask for when we arrived. The person we were told t the quickest to my contact through Auto Trader. We asked to see two cars. Then we were told who to ask for when we arrived. The person we were told to meet did not know about the second car that we asked to drive. We really liked Zach, the customer service manager, who was awesome to work with! He had a good answer for all my questions. And he was quick to give us attention. The person that we worked with to sell us the car had a lot of customers which kept him very busy. We came two days. The first day we trust drove cars. The second day we came back in order to purchase one of the cars we test drove. The price went down on one of the cars over the weekend and we decided that was the impetus to buy it. It took a lot longer to buy the car then I thought it would. Like I said our salesperson was quite busy. I felt like we could have gotten out of there sooner if he had not had so many customers to attend to. It did take about 45 minutes to get the car detailed but I felt like that could have been sent to the detailer sooner than it was. We would buy another car if Zach was working with us again. More
by salemgold
Other Employees Tagged: Zach, Victor
May 03, 2025
Thank everyone for making the process of buying the exact car we wanted as quickly and smoothly as possible. car we wanted as quickly and smoothly as possible. More
by Guineapark
Other Employees Tagged: Lee McKoy, Tom Trafelet, Mark Walton, CJ Cotton
September 24, 2024
Found the car on their website at a great price. Stopped in at dealership to look at the car and took it for a test drive. Left there shortly after driving the car home feeling very happy with my pu Stopped in at dealership to look at the car and took it for a test drive. Left there shortly after driving the car home feeling very happy with my purchase. Everyone was very helpful and made the purchase easy. More
by Tim.jurich
Other Employees Tagged: Billy Thomann, general manager. Libby Brzezinski, finance director
December 08, 2023
Excellent customer service the salesman and the finance gentleman made the transcition fast and easy gentleman made the transcition fast and easy More
by Jorgeposse67
Other Employees Tagged: Brittany Moody, Mark Walton, Dave "DC" Canal, Marcus Colbert
December 08, 2023
We have struggled for 3 months to get the registration done correctly sales side of the house is not great service side of the house however was wonderful done correctly sales side of the house is not great service side of the house however was wonderful More
by Thatguy
Other Employees Tagged: Brittany Moody, Oscar Arechiga
October 14, 2023
Mark Wilson and Ryan Aquino were very honest and helpful with my transaction. I really appreciated their understanding of my needs. It's a pleasure to deal with people who are conscientious and do right by with my transaction. I really appreciated their understanding of my needs. It's a pleasure to deal with people who are conscientious and do right by the customer. I am very happy with my car and will continue to recommend Fred Anderson Kia, Raleigh. Joan August. More
by joanaugust2002
Other Employees Tagged: Mark Walton, Marcus Colbert , Ryan Aquino
September 26, 2023
Due to my credit. I feel that I was treated unfairly. I was rushed into signing paperwork and everything outside of paperwork that was agreed to, WHICH has now changed I feel that I was treated unfairly. I was rushed into signing paperwork and everything outside of paperwork that was agreed to, WHICH has now changed due to technical difficulties at FRED ANDERSON. I More
by gordonbriana920
Other Employees Tagged: Lee McKoy, CJ Cotton, Oscar Arechiga , Mike Malone
May 15, 2022
Great place to buy a car. My experience there was pleasant and everyone was friendly. The process was fun and enjoyable My experience there was pleasant and everyone was friendly. The process was fun and enjoyable More
by ebonyslindsay90
Other Employees Tagged: Lee McKoy, Brittany Moody, Mark Walton, CJ Cotton, Kevin Murray , Wendell Majette, Ebony
