Anna Steinhubel | Page 4

It was the first service. Very smooth and very fast. And appreciated the car wash Very smooth and very fast. And appreciated the car wash More

by GLYNPENN Verified Customer Verified Customer

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Service was very good. An inviting atmosphere as I drove in. Very detailed in explaining information concerning any issues with my vehicle. I needed serious work done, an An inviting atmosphere as I drove in. Very detailed in explaining information concerning any issues with my vehicle. I needed serious work done, and I was provided with a loaner vehicle with no issue. Outback is running smoothly after the work that was completed. More

by MORALESRAM Verified Customer Verified Customer

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The whole process was made to be so easy and convenient. All communication was via text, and was timely with responses/information. The service was efficient. There was easy drop off and pick up. Excellent All communication was via text, and was timely with responses/information. The service was efficient. There was easy drop off and pick up. Excellent communication. More

by kkmrnjd Verified Customer Verified Customer

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I was really impressed with how quick my oil change went. Everyone was very kind and kept me informed with what was happening with my crosstrek. The seating area was spotless and I loved the complimentary sn Everyone was very kind and kept me informed with what was happening with my crosstrek. The seating area was spotless and I loved the complimentary snacks! I secretly can’t wait to get another oil change. More

by nik12297 Verified Customer Verified Customer

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Keeps you informed of progress on your vechile, courteous, friendly and updates you on any additional work needed courteous, friendly and updates you on any additional work needed More

by PWZAVISLAK Verified Customer Verified Customer

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The staff is always super friendly! I also like that we get updates on our service. Great job I also like that we get updates on our service. Great job More

by smileyboo79 Verified Customer Verified Customer

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Could not find anybody that understood all the features on the dash. The one person was busy. The dealer owners manuals are long, laborious, confusing, worst thing I read since a few of my college course b on the dash. The one person was busy. The dealer owners manuals are long, laborious, confusing, worst thing I read since a few of my college course books. I need someone to explain all the features I have on the car. Also my receipt said I received a car wash which is not true! More

by jvsepiol Verified Customer Verified Customer

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I cannot say anything critical about my visit to this Service Department. Steve is very cordial and helpful. A very polite young man. He was very patient and most informative. Anna is very efficien Service Department. Steve is very cordial and helpful. A very polite young man. He was very patient and most informative. Anna is very efficient and follows thru with my calls. Thanks to all. More

by SIMONCS08 Verified Customer Verified Customer

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Constantly upselling services. I sent my elderly mother for an oil change and she left with several hundreds of dollars of additional services. The classic dirty sales man in the f I sent my elderly mother for an oil change and she left with several hundreds of dollars of additional services. The classic dirty sales man in the form of a service department making old vulnerable people feel compelled to purchase additional services. Fortunately the email is tied to my account and not my mother’s, so I can be transparent about my disappointment. I’ll ensure I tell my senior parent to JUST SAY NO and to discuss any and all additional services they offer prior to saying yes. I am tempted to prepay for ONE service prior to my Mom going in to avoid these tactics. People lives on fixed incomes and with the cost of living right ow, SHAME ON YOU ZEIGLER service dept. you are looking for sales with scare tactics! More

by ELIA H. Verified Customer Verified Customer

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The were honest and upfront with what I needed done. Communication was also effective to make it easy to know what was being done Communication was also effective to make it easy to know what was being done More

by tubachick82 Verified Customer Verified Customer

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