Annette Congrove
Annette Congrove at Five Star Ford of Dallas
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Annette Congrove

Service Advisor

Five Star Ford of Dallas

8900 W. President George Bush Turnpike
Dallas, TX 75252

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1 Review of Annette Congrove

April 04, 2025

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I had my truck here for some service issues, and it was here for at least a month without any communication to me about what was going on. At one point they gave it back to me with the whole screen and con More

by Ljaramillo21
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No
Apr 07, 2025

Five Star Ford of Dallas responded

Ljaramillo21, We sincerely apologize for the service issues you experienced with your truck. We understand your frustration and want to address your concerns thoroughly. To help us do this, please reach out to me at jthompson@fivestarforddallas.com or 972-985-3600. I recently replied to you in a voicemail and am ready to discuss your visit from April 2024 in addition to the history of your truck's service. We are committed to resolving this for you. Sincerely, Jerry Thompson, Service Director

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