Antar Alvarez | Page 8

I ordered a HRV said it was to be delivered July 5th 3 weeks later it finally came in. I kept getting updates of the delivery dates being punched back. Kept being told they had no control over delivery ye weeks later it finally came in. I kept getting updates of the delivery dates being punched back. Kept being told they had no control over delivery yet couldn’t tell when I called about what the chances were that it would actually be deliver by the new promised date their response was “crossing our fingers” relying on the god of luck is unprofessional and flippant! More

by BJVRDOLJAK Verified Customer Verified Customer

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Go else where, they add LoJack to every car prior to selling and force the LoJack into the sale. After agreeing to a better price, I accepted and it didn’t work. Spent the next week trying to figure it selling and force the LoJack into the sale. After agreeing to a better price, I accepted and it didn’t work. Spent the next week trying to figure it out. Hours of calls with spire on who advised me to take it back to the dealer. Upon dealer inspection at stated they didn’t know what was wrong. So neither spireon nor dealer yet it was paid for. Horrible. After a weeks worth of overwhelming back and forth I was explaining to Chung Kang the situation and how I didn’t want it in the first place; his response was that I could always go somewhere else and not buy their vehicle. Unbelievable. Way to make a customer want to return. I don’t u ser stand how they have this guy as a “sales manager.” That pretty much sums up the experience at this place. Others were helpful like Jeff Youkhana and Bob from service but unfortunately Chung took the win for allowing the worst experience. More

by Juan Verified Customer Verified Customer

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This is my second vehicle purchased through this dealership. I think that this says enough. dealership. I think that this says enough. More

by LT Verified Customer Verified Customer

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I am extremely happy with my new 2022 CR-V! !! Than you Antar for your time and just a great experience! We highly recommend Schaumburg Honda! !! Than you Antar for your time and just a great experience! We highly recommend Schaumburg Honda! More

by G.KAREN Verified Customer Verified Customer

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The sales person Patrick was a excellent he helped us out thru the purchase but I wish I could say the same about a sales manager Michael who sold a car that my wife and I wanted while I was negotiating wit thru the purchase but I wish I could say the same about a sales manager Michael who sold a car that my wife and I wanted while I was negotiating with Patrick I thought that was a low blow to us we did not appreciate such a move.I think in the future They have to respect when somebody likes a car trying to work some numbers with the sales person than the manager sales the car to someone else n the middle of the purchase. I wonder if we were treated different because being Hispanics because we had another couple next to us whom were treated with respect.Just to let you know my credit score was excellent.Patrick did a great job he was the reason we bought the car at your dealership.Thank you for giving me the opportunity to air this matter out.Just an unsatisfied customer.Sincerely Carlos A Ramírez. More

by runningramirez Verified Customer Verified Customer

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They are willing to consider counter offers when negotiating a lease. Hasan was very personable. negotiating a lease. Hasan was very personable. More

by triwizard Verified Customer Verified Customer

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Great to work with, excellent service. Very helpful salesman. Had a great wonderful experience overall. Very helpful salesman. Had a great wonderful experience overall. More

by KHANHASKAN7 Verified Customer Verified Customer

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Great service. Salesman was courteous and informative. Had the car I wanted. Am extremely happy with my car. Salesman was courteous and informative. Had the car I wanted. Am extremely happy with my car. More

by CHIRSWEGO Verified Customer Verified Customer

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Sales man and manager are very nice and helpful. Financial manager was rushing to finish sale formality’s without explaining all papers. There was some accounting errors Financial manager was rushing to finish sale formality’s without explaining all papers. There was some accounting errors More

by SURYAJAY Verified Customer Verified Customer

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Great customer service. Very fast and easy buying experience. Facility was clean, staff were friendly. Kyle was professional, attentive, and able to answer my questions. Nic Very fast and easy buying experience. Facility was clean, staff were friendly. Kyle was professional, attentive, and able to answer my questions. Nice customer waiting area. Highly recommended! More

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