"Such great atmosphere and service . Was made to feel so..."
Such great atmosphere and service . Was made to feel so comfortable and no pressure and felt like all the employees were like family and cared
"Very busy, dealership, staff are friendly, Waited 4 to 5..."
Very busy, dealership, staff are friendly, Waited 4 to 5 hours ,but I did the test drive,
trade in and credit application. Mr.Anthony Curreri was very helpful and professioal.I did not think , I would be driving out the same day.. Love the CRV.Thought this would be a two or three day event, but it wasn't I would recommend this dealership. thank you, Empire
Other Employees Tagged:
John M. Curtis
"I came in for a test drive to solidify my car buying..."
I came in for a test drive to solidify my car buying decision. Sales Dept & the Finance Dept were not pushy and respects my decision to take my time. Can't wait to see what the Service Dept has to offer.
"PETER --- the OUTSTANDING mechanic ---- handled this..."
PETER --- the OUTSTANDING mechanic ---- handled this COMPLICATED repair job with SKILLS, KNOWLEDGE, PATIENCE, and KINDNESS !!!
Also, I encountered an EXCELLENT service advisor ---- JEFFERY ALVARADO. ---- JEFFERY impressed me with his "organization skills," "Professionalism," and "well-rounded character."
Both PETER and JEFFERY should be recognized by HONDA.
"Terrible dealership who lies to it's customers. Shantall..."
Terrible dealership who lies to it's customers. Shantall is a liar and very unprofessional ! After buying so many Honda's, will never use this dealership again !
"Anthony Curieri was my salesperson and he was competent,..."
Anthony Curieri was my salesperson and he was competent, patient and knowledgeable. I returned my leased car and drove out with a new one on the same day. I would be happy to lease from this dealership again and I would recommend it to others.
- Unhappy un-buyer
After five hours of trying to lease a car, and being told it would be at least two hours more because they were backed up, I decided to leave and come back another day to finish the transaction. I was told to wait for the valet to bring me my car. It was cold and rainy. It was also 6:15 PM. I went in to the dealership and asked where the valet was. I was told to wait. After another five minutes, I went back in, damp and chilled. I was then told the valet went home at 6 PM every night. My salesman came over and told me that the valet would have given me the keys to my car. The valet did NOT. I had to search through my pockets and purse to prove it. The salesman went to look for my keys. He came back and said he couldn't find them. He went to look again. He came back and said my car was waiting outside, keys on the console. It was still raining. I ran to my car, hopped in, and drove home. Well, to make a long story shorter, it was not my car. The same year, the same color, the same interior, nothing on the front seat as in my car. But NOT my car.In addition, the car they gave me, according to papers in the glove compartment, was in need of a new engine harness. A car needing a new engine harness is in danger of catching on fire. Furthermore, I had no insurance coverage because the dealership had transferred my own insurance onto the new car I was leasing, BEFORE the lease was anywhere near in effect. This was on Saturday, Feb. 1, 2020. The dealership had already put my $1995 down payment on my credit card. I "officially" demanded it be returned on Feb.5. It is now Feb.12, and my card has not yet been credited.
"I was taken good care of.."
Anthony bent over backwards to accommodate my wife and myself. When we made a change at the last minute he took care of it for us.
"they made the experience painless"
Came in here because I found them thru Edmunds.com and they called me because they had a vehicle I wanted, they made my car shopping experience quick and easy.
"Leasing a 2018 CRV"
Anthony was helpful in assessing our needs and finding a plan suitable for us. Everyone was courteous and mission was accomplished without too much waiting.