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Anthony Fajardo
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Anthony Fajardo | Page 2
Service Lane Manager
Castle Chevrolet of Villa Park
400 E Roosevelt Rd
Villa Park, IL 60181
47 Reviews
Dealership Experience
8 yrs, 10 mos
47 Reviews of Anthony Fajardo
August 24, 2019
Thank you Great work as always! Thank you so much for always providing great service. Tony was courteous and helpful. Provided accuracy on service time and call Great work as always! Thank you so much for always providing great service. Tony was courteous and helpful. Provided accuracy on service time and called when ready More
by isaiyaedelia
Verified Customer
Helpful 
July 28, 2019
Warranty Came in for warranty work. Had an appointment but not sure they were actually expecting me. I had asked for a loaner when I made it but they seemed Came in for warranty work. Had an appointment but not sure they were actually expecting me. I had asked for a loaner when I made it but they seemed surprised when I mentioned it then. I had to wait a bit for the loaner but it all worked out. More
by DOLPHINLUV14
June 22, 2019
Felt at ease A Great Place to buy a Car. Went here and I was not dissapointed. Helped me in everyway possible to get the best deal on a car. Not only that but also A Great Place to buy a Car. Went here and I was not dissapointed. Helped me in everyway possible to get the best deal on a car. Not only that but also found me a great insurance plan cheaper than what I had. They will do everything possible to make sure you feel like you made the best deal. Anthony and Katie did a great job helping me and got me the best plan I could afford. They keep your budget in mind. I am loving my Chevy Cruz LT 2018 More
by ajsoberanis94
Other Employees Tagged: Katie Jasionowski
June 10, 2019
Shortest time ever I was very impressed how quickly my car/repair/oil change was completed in record time. Such a huge improvement from my last experience in December. I was very impressed how quickly my car/repair/oil change was completed in record time. Such a huge improvement from my last experience in December. Everyone gets an A+ rating. More
by Beverly
Other Employees Tagged: Marlex Rodriguez , Becky Pirtle
May 04, 2019
Don't offer coupons that you won't accept. This rating because your servicemen refused to accept the coupon for my oil change that you sent to me as a reminder/incentive to use your facility. V This rating because your servicemen refused to accept the coupon for my oil change that you sent to me as a reminder/incentive to use your facility. Very disapppointing! More
by beverly.penro
April 18, 2019
service Tony was very helpful and friendly. I was very happy with my loaner. He made sure everything was in good standing before I drove off. Tony was very helpful and friendly. I was very happy with my loaner. He made sure everything was in good standing before I drove off. More
by b_limbers
April 10, 2019
service 1 tony was excellent to work with Your service department is clean and the employees are very helpful and explain things well.. Tony took the time to explain what you get with a servic Your service department is clean and the employees are very helpful and explain things well.. Tony took the time to explain what you get with a service 1 package. The work was done in a timely manner. More
by jsuriano
March 18, 2019
Tony and the team go above and beyond Tony met me at the door and offered to take care of a paint blemish and remove a nail from a tire. Great experience, from start to finish. Gave me a t Tony met me at the door and offered to take care of a paint blemish and remove a nail from a tire. Great experience, from start to finish. Gave me a time estimate, and it was ready just in time. Car was clean, maintenance done, and tire repaired.. More
by bobfischer74
March 11, 2019
Deceiving Sales This dealer sold me a vehicle and leased another with the offer of free oil changes for the life of the car, however, after 2 years they ended with th This dealer sold me a vehicle and leased another with the offer of free oil changes for the life of the car, however, after 2 years they ended with the excuse that GM required to have full synthetic instead of blend and no it is no longer free, which is completely horrible to sell a car with broken promises. Now if any, the only charge should be the difference from blend to synthetic, but I see filter, labor and disposal being charged. Just will never buy a car or refer my friends and family to this dealer. On one of my vehicles I didn’t even had it washed, they offered it afterwards but too late as I had to leave, this should be done without asking. More
by abedoy
Other Employees Tagged: Becky Pirtle
February 27, 2019
Solenoid Valve stuck open I have a new Buick that had a valve go bad when it was -50 degrees outside. I got a loaner and Tony had my truck back the next day. I have a new Buick that had a valve go bad when it was -50 degrees outside. I got a loaner and Tony had my truck back the next day. More
by gino.eleuteri
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