Anthony Garcia

Precision Honda responded

fabes1998, Thank you for choosing Precision Honda and sharing your experience! We sincerely apologize for the extended wait time during your oil change, especially since you had a scheduled appointment. We understand how valuable your time is, and we recognize that waiting nearly two and a half hours is not the experience we want our customers to have. Your feedback is important to us, and we will share it with our service team to help improve our processes and better respect our customers’ time. We appreciate your patience and the opportunity to serve you. We hope to provide you with a much better experience on your next visit.-Dennis Alejo GSM

Precision Honda responded

Jamespizano, thank you for choosing Precision Honda and sharing your experience ! We're happy to hear that Anthony provided you with excellent service. He takes pride in making sure our customers are well-informed and understand the recommended services. We truly appreciate your feedback and thank you for choosing us. We look forward to assisting you again!-Dennis Alejo GSM

Precision Honda responded

Steveng0331, thank you for choosing Precision Honda and sharing your experience ! We’re delighted to hear that you had an outstanding experience with our dealership and appreciated our timely service and overall presentation. We sincerely apologize for the delay during vehicle pickup and for not providing a car wash. Your comments are important to us, and we will use them to improve our customer experience. We truly appreciate your business and look forward to serving you again!-Dennis Alejo GSM

Precision Honda responded

juniorcastillothree, We understand your concern, especially with a black car, and the importance of avoiding potential swirl marks or damage to the paint. Your instructions should have been followed, and we take responsibility for this oversight. We will address this with our team to help ensure it does not happen again. We truly value your feedback and apologize for the frustration and inconvenience caused. Thank you for bringing this to our attention.-Dennis Alejo GSM

Precision Honda responded

Segio, Muchísimas gracias por sus hermosas palabras y por tomarse el tiempo de compartir su experiencia! Nos llena de alegría saber que disfrutó de nuestro servicio, atención, limpieza y café. Agradecemos muchísimo su recomendación y su confianza. Todo nuestro equipo estará encantado de recibirle nuevamente y seguir brindándole una experiencia excelente. ¡Gracias por su apoyo!-Dennis Alejo GSM

Precision Honda responded

alexc622,Thank you for choosing Precision Honda and sharing your experience ! We're happy to hear that our team provided great customer service and made the process straightforward and hassle-free. We're also glad we were able to have your vehicle ready ahead of the promised time. We truly appreciate your business and look forward to serving you again!-Dennis Alejo GSM

Precision Honda responded

Francissaucedo, Thank you for choosing Precision Honda and sharing your experience! We're delighted to hear you had a great experience and that Anthony Garcia provided helpful and friendly service. We're also glad the ride home made your visit even more convenient. We truly appreciate your feedback and look forward to serving you again!-Dennis Alejo GSM

Precision Honda responded

mguzman21, Thank you for choosing Precision Honda and sharing your experience! We’re so happy to hear that you’ve had such a great experience with our team and that we’ve made your oil change visits enjoyable and hassle-free. Your kind words mean a lot to us, and we truly appreciate your recognition of our team member. We look forward to continuing to provide you with excellent service.-Dennis Alejo GSM

Precision Honda responded

garcialdenham, Thank you for choosing Precision Honda and sharing your experience ! We're happy to hear that our team was helpful and took the time to explain your upcoming service needs without making you feel pressured. We believe in providing honest recommendations and allowing our customers to make the decisions that are best for them. We truly appreciate your trust and look forward to seeing you again!-Dennis Alejo GSM

Precision Honda responded

MICHAELGUZ69 ,thank you for choosing Precision Honda and sharing your experience ! We’re happy to hear that our team made you feel comfortable and took the time to thoroughly inspect your vehicle and address your concerns. Providing honest recommendations, clear communication, and friendly service is always our priority. We truly appreciate your trust and look forward to assisting you again!-Dennis Alejo GSM