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Anthony Hoover
Anthony Hoover | Page 17
Service Manager
Four Stars Nissan of Denton
5650 I-35E South
Corinth, TX 76210
191 Reviews
191 Reviews
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191 Reviews of Anthony Hoover
October 24, 2023
Great service. I worked with Anthony Hoover, whom I've worked with several times in the past. He provided great work and explanation of my issues to help me compl I worked with Anthony Hoover, whom I've worked with several times in the past. He provided great work and explanation of my issues to help me complete the best service/repair resolution possible. Also, I'd like to give an excellent compliment to Cash as well. He is always helpful and truly shows concern for me and my vehicle service. More
by SHAWN.BREWER
Verified CustomerOther Employees Tagged: Cash - Service Porter and Shuttle Driver
October 20, 2023
I was met by a service representative and he told me how long my issue would take to check. Waiting room was very comfortable.. Vehicle ready as planned Process was explained to me and I was given a coupon long my issue would take to check. Waiting room was very comfortable.. Vehicle ready as planned Process was explained to me and I was given a coupon for a free car wash. Very pleased with customer service. More
by JUDYONDINA
October 18, 2023
Jamie was great and Anthony in the service department was great too!! I would reccomend Jamie to anyone of my friends! great too!! I would reccomend Jamie to anyone of my friends! More
by TRUDY-ARNOLD
Other Employees Tagged: Jamie Tiquia , Ryan Smith
October 13, 2023
Awesome efficient service. The people were great, friendly and took care of our needs promptly. We waited at the dealership and in no time the car was ready. We forgot to menti The people were great, friendly and took care of our needs promptly. We waited at the dealership and in no time the car was ready. We forgot to mention a concern and will need to return. More
by AGALDEIRA
October 07, 2023
Attentive, caring, great job. No waiting even though I was early for my appointment. Will be back again and again! No waiting even though I was early for my appointment. Will be back again and again! More
by RUTHIE_CROSS
Other Employees Tagged: Zak Sands, James Seher , Richard Enciso, Magdai Perez, Bryan Sharer, Yordan Spasov, Blake Worsham
October 07, 2023
Pleasant, polite, informative, thorough, great interaction, service finished before quoted time, great experience at facility interaction, service finished before quoted time, great experience at facility More
by OKTEXAS1993
Other Employees Tagged: Zak Sands, James Seher , Richard Enciso, Magdai Perez, Bryan Sharer, Blake Worsham
September 30, 2023
2 hours for an oil change. I was told upon arriving (with an appointment) it would be 1 1/2 hours. At one hour I went and stood in the front rather than stay in the waiting I was told upon arriving (with an appointment) it would be 1 1/2 hours. At one hour I went and stood in the front rather than stay in the waiting room. An employee came and asked me if I was okay. He then said he could go check on my car. He left. he was gone perhaps 5 minutes then came back with a person Id' as the service manager. He ask about the key fob recall I also was going to have done. He said that would take another hour and half. I said cancel the recall, I have been here over an hour and I notice my car was not even up on the lift. He told me he would get it done in 2o minutes. He emphasized he would get it done. Twenty five minutes late I ask him how many more 20 minutes it would take. I want my car. He as very calm. He went and then came back and said I could not have the car yet because they had just drained the oil. I went back inside into the dealership area, saw a individual whom I asked if he was an employee. I then told him it probably not do any good but where could I go complain. He went and got someone whom I laid the story out too. I then went back out to the enterway. Then the individual who first asked me what I was waiting for came back out and began to in my opinion tell me how wrong I was about the time in what I felt was an aggressive manner again my opinion. When he got loud I got louder. When he stepped toward me I stepped back and told him his further advance would be assault and I would call the police. He told me to be careful of the car coming in behind me. I said I did not care. I see my car. The man goes back in where the service manager is and they have a good laugh. The same man comes out again and tells me to find another dealership to meet my needs and tells me I can go. I tell him I need to pay. He says there is not charge for a 2 hour oil change. There were others who came in after me and were done before me. It did not matter that I had an appointment. Thank you for letting me vent and I will take the individual's word to heart and find another Nissen dealership to me my needs. More
by LOVETHELORD2
Other Employees Tagged: Why? I don't take names. I am not sure Anthony was the individual whom I had the most trouble with but the system wanted a scapegoat.
September 10, 2023
Lack of communication, never told us it would take over 24 hrs, never called with status. So far the work appears good, but overall a frustring experience and definite let-down after the service from Gunn 24 hrs, never called with status. So far the work appears good, but overall a frustring experience and definite let-down after the service from Gunn Nissan before. More
by BNZOOT
August 22, 2023
Went for oil change. Didn’t change my oil. After 10 or so minutes truck started acting up and pulled over. Turned out no oil in dipstick. Extremely frustrated and angry a Didn’t change my oil. After 10 or so minutes truck started acting up and pulled over. Turned out no oil in dipstick. Extremely frustrated and angry at the situation. I have let Nissan know. More
by MREDGAR_B
